RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence

At RecovAthlete, we’re here to support your recovery and performance goals—without overpaying. Our 120% Price Match Guarantee makes sure you always get the best deal. If you find a lower price, not only will we match it, we’ll beat it by adding 20% of the price difference back to your refund.

How It Works:

• 60-Day Window: If you find the same item at a lower price from an authorized competitor within 60 days of your purchase, we’ll match it.
• We Add 20%: Besides matching the price, we give you 20% of the difference back.
• Same Currency: Price comparisons must be in the same currency as your original purchase.
• MAP Policy Required: The competitor must be an authorized dealer of the product and follow a Minimum Advertised Price (MAP) policy set by the manufacturer.

Terms and Conditions:

• Eligible Products: Must be the same model, SKU, and from an authorized seller.
• Verifiable Prices: We compare total verifiable selling prices (excluding taxes), including shipping.
• Manual Review: Our team reviews all claims for validity and eligibility.

Exclusions:

• Used, refurbished, or secondary-market products
• Wholesale, contract, or below-cost pricing
• Marketplace sellers (Amazon, Walmart, Costco, etc.)
• Flash sales, closeouts, clearance, or limited-time promos
• Price matches can’t be combined with other RecovAthlete discounts or offers

Our Ethical Pricing Pledge

We don’t undercut manufacturers or sell below cost. We follow ethical pricing standards prioritizing fairness, brand integrity, and long-term trust.

How to Submit a Claim:

1. Get Proof: A screenshot, ad, or live link showing the competitor's lower price.
2. Send Details: Include your order number, the product name, and the competitor info.
3. Submit via Contact Page: [RecovAthlete Contact Us]
4. Processing: Allow up to 6 weeks for verification and refund processing.

With our 120% Price Match Guarantee, you can shop knowing you’ll never miss out on a better deal—because we’ll beat it.

Shipping Policy

Shipping Cost
Shipping is free within the 48 continental United States.

Delivery Time
- In-stock items typically ship within 1–2 business days.
- Standard processing may take 5–14 business days.
- Ships in three boxes; signature may be required.
- Tracking sent within 24 hours of shipment.

Prescription Requirement
A doctor’s prescription is required before shipping. Orders will not be released until we receive it via email.

Shipping to Alaska, Hawaii, and International
We ship to Alaska, Hawaii, and internationally. Contact us for a custom quote.

Carriers
We use trusted freight providers. Liftgate delivery can be arranged.

Damaged Packages
If your item arrives damaged:
1. Note it on the delivery receipt
2. Take photos
3. Email info@recovathlete.com within 24 hours

Return and Exchange Policy

Return Window
Returns accepted within 15 days of delivery. Contact us for a Return Authorization Number (RA#) before returning the product.

Return Conditions
- Item must be in like-new condition
- Original packaging and all accessories required
- RA# must be clearly marked on the box

Refund Deductions
Refunds may be reduced for:
- Outbound and return shipping costs
- Payment processing fees (approx. 3%)
- Missing items or shipping damage

Return Process
Customers are responsible for securely packing, insuring, and returning the product. Refunds are issued after inspection.

Exchanges
Allowed within 15 days under the same conditions. Price differences are adjusted after the item is received and verified.

Cancellation Policy

Before Shipment
Cancellations before shipment may receive a full refund minus approx. 3% processing fee.

After Shipment
Cancellations after shipping follow the standard return policy.

Additional Notes

- Oxygen concentrators can only be returned if unopened
- Refunds are issued within 24 hours of return approval
- Refunds go to the original payment method

Summary

Questions?

Email: info@recovathlete.com

Warranty Policy – Newtowne Hyperbaric Chambers

Newtowne Hyperbarics warrants your hyperbaric chamber to be free from defects in material and workmanship for a period of two (2) years from the original date of purchase.

If a defect is discovered during this period, Newtowne will, at its discretion:

• Repair the product using new or refurbished components, or
• Replace the product if repair is not possible.

This warranty applies only to defects in manufacturing and workmanship discovered during normal use, as recommended by the manufacturer.

What’s Covered

• Defects in materials or workmanship during normal use
• Repair or replacement of defective parts, as determined by Newtowne Hyperbarics

What’s Not Covered

• Normal wear and tear
• Loss or theft
• Damage from misuse, abuse, or improper operation
• Unauthorized modifications or disassembly
• Improper storage or handling
• Damage from lightning, fire, flooding, or other natural disasters
• Shipping costs to and from the repair facility

Extended Warranty Option

You may purchase an additional 1, 2, or 3-year extended warranty at any time during the initial two-year coverage period.

Shipping Responsibility

The customer is responsible for the cost of shipping the product to and from the repair facility for any warranty-related service.

How to File a Warranty Claim

To start a claim, contact us with:

• Your original order number
• A detailed description of the issue
• Photos or video (if applicable)

We will review your case and issue return instructions if the claim qualifies.

By installing or using your hyperbaric chamber, you agree to the terms of this warranty. This policy is subject to change without notice.

Questions?
Email: support@[yourdomain].com
Phone: [your phone number]

OxyRevo Hyperbaric Chambers — Certifications & FDA Compliance

Our Commitment

At RecovAthlete, we believe in full transparency. We share this so you know exactly how our equipment fits within U.S. and international standards.

OxyRevo Certifications

OxyRevo chambers meet globally recognized safety and quality benchmarks for non-medical wellness use:

• CE (Machinery Directive): EU compliance for non-medical machinery.
• ISO 13485: Quality management system for medical-grade manufacturing.
• Israeli Standard: National safety and performance compliance.
• TÜV Certified: German inspection for quality and safety.

Note: OxyRevo chambers are not FDA-cleared for medical use in the United States. They are designed for wellness and recovery applications.

FDA Compliance Overview

Some recovery products on our site are FDA-cleared; others are FDA-registered or not evaluated by the FDA.

• FDA-Cleared: Reviewed and approved for specific medical claims.
• FDA-Registered: Manufacturer has notified the FDA of the product’s existence — this does not mean approval or endorsement.
• Non-Approved: Not reviewed or cleared for medical use.

Hyperbaric Chambers & Off-Label Use

• The FDA only clears soft chambers up to 1.3 ATA for altitude sickness.
• Using them for wellness, athletic recovery, or chronic issues is off-label use — legal, but not FDA-evaluated for those purposes.
• Chambers at 1.4–2.0 ATA (hard-shell units) are typically Class II medical devices requiring a prescription and PVHO-1 compliance in the U.S.

No Medical Claims

Unless stated for an FDA-cleared product:

• The FDA has not evaluated products or statements on RecovAthlete.com.
• Our products do not diagnose, treat, cure, or prevent any disease.
• All content is for educational purposes only, not medical advice.

Consult a Healthcare Professional

Before starting any new recovery regimen or using our products for health conditions, consult a licensed provider — especially if you are:

• Pregnant
• Managing a medical condition
• Taking prescription medication

Results May Vary

• Outcomes depend on health, usage, and lifestyle.
• We do not guarantee specific results.

Limitation of Liability

RecovAthlete and its affiliates are not liable for injury, harm, or adverse effects from the use or misuse of our products.
Users assume full responsibility for product use.

Questions?

Need details about a product’s certification or FDA status?
Contact us anytime — we’ll clarify everything.