For more information regarding the warranty and returns for this product, please consult the manual below or contact customer service.
6-Person Cube-Series Outdoor Home Sauna Kit CL7G
Indulge in the ultimate relaxation with the SaunaLife Cube-Series Model CL7G outdoor home sauna kit. Designed for those who appreciate luxury and functionality, this sauna promises an unparalleled experience in your backyard.
Exquisite Modern Design:
Spacious and Comfortable:
High-Quality Construction:
The SaunaLife Cube-Series Model CL7G is more than just a sauna; it's a statement piece that combines luxury, design, and functionality. Transform your outdoor space into a serene retreat and experience the timeless tradition of sauna bathing with this exquisite kit.
Model CL7G Outdoor Home Sauna Kit
Thermo-Spruce Outdoor Sauna Advantages
White LED Light Bar System with Wi-Fi App
Specification | Details |
---|---|
Model | Model CL7G |
Wall and Ceiling Material | Thermo-Spruce |
Bench and Backrest Material | Knotless Thermo-Aspen |
Interior Dimensions | 87.5"W x 70.8"D x 85.5"H |
Exterior Dimensions | 91"W x 86.6"D x 93"H |
Door | 27.2" x 74.4" |
Door Handle | Square |
Door Handle Material | Wood |
Shipping Dimensions | 91"W x 86.6"D x 93"H |
Shipping Weight | 2040 lbs |
Back Wall and Lower Bench Dimensions | Back Wall 70.8" - Lower 70.8" |
Bench Depth | Top 17" - Lower 8.75" |
Staves Thickness | 1.7" |
Glass Style | Tempered Bronze |
Heater Recommendation:
Specification | Details |
---|---|
Model | Harvia KIP80B - KIP Series 8kW Sauna Heater with Built-In Controls |
|
The Harvia KIP80B electric sauna heater is engineered for sauna rooms up to 425 cubic feet (CF). Control built onto the heater. |
Stone Requirement: | 50 lbs |
Voltage: | 240 V / 1 PH |
Note: Requires a minimum of 50 lbs of stones, sold separately.
For more information regarding the warranty and returns for this product, please consult the manual below or contact customer service.
SHIPPING
Cancellations & Refunds
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).
Call 1-877-587-5387 or email customercare@nordicasauna.com
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@nordicasauna.com.
No shipping outside the lower 48 States in the USA.
What if my shipment is damaged?
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make a note of it when signing for delivery. If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.
Cancellations (Before order ships)
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). Reach agents during business hours at 1-877-587-5387, chat on our website, or email customercare@nordicasauna.com
Cancellations of customer orders
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. These units are custom-made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is unclear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds & Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes.
Not all orders are available for return once they have shipped. We order products directly from the manufacturer. Therefore, if the manufacturer does not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Seller reserves the right to refuse to refund any deposit or payment or cancel any payment due, and any owing until Seller a) receives the goods b) has inspected the goods and c) in the Seller's discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).
6-Person Cube-Series Outdoor Home Sauna Kit CL7G
Indulge in the ultimate relaxation with the SaunaLife Cube-Series Model CL7G outdoor home sauna kit. Designed for those who appreciate luxury and functionality, this sauna promises an unparalleled experience in your backyard.
Exquisite Modern Design:
Spacious and Comfortable:
High-Quality Construction:
The SaunaLife Cube-Series Model CL7G is more than just a sauna; it's a statement piece that combines luxury, design, and functionality. Transform your outdoor space into a serene retreat and experience the timeless tradition of sauna bathing with this exquisite kit.
Model CL7G Outdoor Home Sauna Kit
Thermo-Spruce Outdoor Sauna Advantages
White LED Light Bar System with Wi-Fi App
Specification | Details |
---|---|
Model | Model CL7G |
Wall and Ceiling Material | Thermo-Spruce |
Bench and Backrest Material | Knotless Thermo-Aspen |
Interior Dimensions | 87.5"W x 70.8"D x 85.5"H |
Exterior Dimensions | 91"W x 86.6"D x 93"H |
Door | 27.2" x 74.4" |
Door Handle | Square |
Door Handle Material | Wood |
Shipping Dimensions | 91"W x 86.6"D x 93"H |
Shipping Weight | 2040 lbs |
Back Wall and Lower Bench Dimensions | Back Wall 70.8" - Lower 70.8" |
Bench Depth | Top 17" - Lower 8.75" |
Staves Thickness | 1.7" |
Glass Style | Tempered Bronze |
Heater Recommendation:
Specification | Details |
---|---|
Model | Harvia KIP80B - KIP Series 8kW Sauna Heater with Built-In Controls |
|
The Harvia KIP80B electric sauna heater is engineered for sauna rooms up to 425 cubic feet (CF). Control built onto the heater. |
Stone Requirement: | 50 lbs |
Voltage: | 240 V / 1 PH |
Note: Requires a minimum of 50 lbs of stones, sold separately.
For more information regarding the warranty and returns for this product, please consult the manual below or contact customer service.
SHIPPING
Cancellations & Refunds
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).
Call 1-877-587-5387 or email customercare@nordicasauna.com
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@nordicasauna.com.
No shipping outside the lower 48 States in the USA.
What if my shipment is damaged?
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make a note of it when signing for delivery. If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.
Cancellations (Before order ships)
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). Reach agents during business hours at 1-877-587-5387, chat on our website, or email customercare@nordicasauna.com
Cancellations of customer orders
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. These units are custom-made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is unclear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds & Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes.
Not all orders are available for return once they have shipped. We order products directly from the manufacturer. Therefore, if the manufacturer does not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Seller reserves the right to refuse to refund any deposit or payment or cancel any payment due, and any owing until Seller a) receives the goods b) has inspected the goods and c) in the Seller's discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).
Limited Lifetime Warranty Coverage:
Warranty Performance:
Acts Invalidating Warranty:
Disclaimers:
6-Person Cube-Series Outdoor Home Sauna Kit CL7G
Indulge in the ultimate relaxation with the SaunaLife Cube-Series Model CL7G outdoor home sauna kit. Designed for those who appreciate luxury and functionality, this sauna promises an unparalleled experience in your backyard.
Exquisite Modern Design:
Spacious and Comfortable:
High-Quality Construction:
The SaunaLife Cube-Series Model CL7G is more than just a sauna; it's a statement piece that combines luxury, design, and functionality. Transform your outdoor space into a serene retreat and experience the timeless tradition of sauna bathing with this exquisite kit.
Model CL7G Outdoor Home Sauna Kit
Thermo-Spruce Outdoor Sauna Advantages
White LED Light Bar System with Wi-Fi App
Specification | Details |
---|---|
Model | Model CL7G |
Wall and Ceiling Material | Thermo-Spruce |
Bench and Backrest Material | Knotless Thermo-Aspen |
Interior Dimensions | 87.5"W x 70.8"D x 85.5"H |
Exterior Dimensions | 91"W x 86.6"D x 93"H |
Door | 27.2" x 74.4" |
Door Handle | Square |
Door Handle Material | Wood |
Shipping Dimensions | 91"W x 86.6"D x 93"H |
Shipping Weight | 2040 lbs |
Back Wall and Lower Bench Dimensions | Back Wall 70.8" - Lower 70.8" |
Bench Depth | Top 17" - Lower 8.75" |
Staves Thickness | 1.7" |
Glass Style | Tempered Bronze |
Heater Recommendation:
Specification | Details |
---|---|
Model | Harvia KIP80B - KIP Series 8kW Sauna Heater with Built-In Controls |
|
The Harvia KIP80B electric sauna heater is engineered for sauna rooms up to 425 cubic feet (CF). Control built onto the heater. |
Stone Requirement: | 50 lbs |
Voltage: | 240 V / 1 PH |
Note: Requires a minimum of 50 lbs of stones, sold separately.
For more information regarding the warranty and returns for this product, please consult the manual below or contact customer service.
SHIPPING
Cancellations & Refunds
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).
Call 1-877-587-5387 or email customercare@nordicasauna.com
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@nordicasauna.com.
No shipping outside the lower 48 States in the USA.
What if my shipment is damaged?
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make a note of it when signing for delivery. If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.
Cancellations (Before order ships)
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). Reach agents during business hours at 1-877-587-5387, chat on our website, or email customercare@nordicasauna.com
Cancellations of customer orders
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. These units are custom-made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is unclear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds & Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes.
Not all orders are available for return once they have shipped. We order products directly from the manufacturer. Therefore, if the manufacturer does not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Seller reserves the right to refuse to refund any deposit or payment or cancel any payment due, and any owing until Seller a) receives the goods b) has inspected the goods and c) in the Seller's discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).
At RecovAthlete, we are dedicated to supporting your health and fitness journey, and ensuring you receive the best value for your purchases. Our 120% Price Match Guarantee reflects this commitment, providing you with unmatched assurance.
How Our 120% Price Match Guarantee Works:
Detailed Terms and Conditions:
Exclusions to Note:
Our Ethical Pricing Pledge: We commit to never selling products below cost, ensuring quality and fairness.
Submitting Your Price Match Claim:
Patience with Processing: Please allow up to six weeks for refund processing. Our 120% Price Match Guarantee is our promise to you that shopping at RecovAthlete means always getting the best value.
6-Person Cube-Series Outdoor Home Sauna Kit CL7G
Indulge in the ultimate relaxation with the SaunaLife Cube-Series Model CL7G outdoor home sauna kit. Designed for those who appreciate luxury and functionality, this sauna promises an unparalleled experience in your backyard.
Exquisite Modern Design:
Spacious and Comfortable:
High-Quality Construction:
The SaunaLife Cube-Series Model CL7G is more than just a sauna; it's a statement piece that combines luxury, design, and functionality. Transform your outdoor space into a serene retreat and experience the timeless tradition of sauna bathing with this exquisite kit.
Model CL7G Outdoor Home Sauna Kit
Thermo-Spruce Outdoor Sauna Advantages
White LED Light Bar System with Wi-Fi App
Specification | Details |
---|---|
Model | Model CL7G |
Wall and Ceiling Material | Thermo-Spruce |
Bench and Backrest Material | Knotless Thermo-Aspen |
Interior Dimensions | 87.5"W x 70.8"D x 85.5"H |
Exterior Dimensions | 91"W x 86.6"D x 93"H |
Door | 27.2" x 74.4" |
Door Handle | Square |
Door Handle Material | Wood |
Shipping Dimensions | 91"W x 86.6"D x 93"H |
Shipping Weight | 2040 lbs |
Back Wall and Lower Bench Dimensions | Back Wall 70.8" - Lower 70.8" |
Bench Depth | Top 17" - Lower 8.75" |
Staves Thickness | 1.7" |
Glass Style | Tempered Bronze |
Heater Recommendation:
Specification | Details |
---|---|
Model | Harvia KIP80B - KIP Series 8kW Sauna Heater with Built-In Controls |
|
The Harvia KIP80B electric sauna heater is engineered for sauna rooms up to 425 cubic feet (CF). Control built onto the heater. |
Stone Requirement: | 50 lbs |
Voltage: | 240 V / 1 PH |
Note: Requires a minimum of 50 lbs of stones, sold separately.
For more information regarding the warranty and returns for this product, please consult the manual below or contact customer service.
SHIPPING
Cancellations & Refunds
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).
Call 1-877-587-5387 or email customercare@nordicasauna.com
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@nordicasauna.com.
No shipping outside the lower 48 States in the USA.
What if my shipment is damaged?
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make a note of it when signing for delivery. If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.
Cancellations (Before order ships)
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). Reach agents during business hours at 1-877-587-5387, chat on our website, or email customercare@nordicasauna.com
Cancellations of customer orders
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. These units are custom-made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is unclear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds & Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes.
Not all orders are available for return once they have shipped. We order products directly from the manufacturer. Therefore, if the manufacturer does not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Seller reserves the right to refuse to refund any deposit or payment or cancel any payment due, and any owing until Seller a) receives the goods b) has inspected the goods and c) in the Seller's discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).
$799 FLAT RATE SHIPPING TO 48 CONTIGUOUS UNITED STATES
EMAIL info@recovathlete FOR SHIPPING QUOTE TO CANADA, ALASKA, HAWAII, OR PUERTO RICO
For your convenience, sauna heaters suitable for this room are included in the product description. Should you wish to vary from these recommendations, please contact us.
Prior to shipping this product, we contact customers to confirm shipment details and discuss any extenuating circumstances that may complicate delivery or cause additional expenses. Due to the size and nature of this item, shipping costs for the corresponding sauna heater and related accessories must ship separately and therefore shipping costs are not included in the flat rate above.
Our goal is to ensure your project’s success!
6-Person Cube-Series Outdoor Home Sauna Kit CL7G
Indulge in the ultimate relaxation with the SaunaLife Cube-Series Model CL7G outdoor home sauna kit. Designed for those who appreciate luxury and functionality, this sauna promises an unparalleled experience in your backyard.
Exquisite Modern Design:
Spacious and Comfortable:
High-Quality Construction:
The SaunaLife Cube-Series Model CL7G is more than just a sauna; it's a statement piece that combines luxury, design, and functionality. Transform your outdoor space into a serene retreat and experience the timeless tradition of sauna bathing with this exquisite kit.
Model CL7G Outdoor Home Sauna Kit
Thermo-Spruce Outdoor Sauna Advantages
White LED Light Bar System with Wi-Fi App
Specification | Details |
---|---|
Model | Model CL7G |
Wall and Ceiling Material | Thermo-Spruce |
Bench and Backrest Material | Knotless Thermo-Aspen |
Interior Dimensions | 87.5"W x 70.8"D x 85.5"H |
Exterior Dimensions | 91"W x 86.6"D x 93"H |
Door | 27.2" x 74.4" |
Door Handle | Square |
Door Handle Material | Wood |
Shipping Dimensions | 91"W x 86.6"D x 93"H |
Shipping Weight | 2040 lbs |
Back Wall and Lower Bench Dimensions | Back Wall 70.8" - Lower 70.8" |
Bench Depth | Top 17" - Lower 8.75" |
Staves Thickness | 1.7" |
Glass Style | Tempered Bronze |
Heater Recommendation:
Specification | Details |
---|---|
Model | Harvia KIP80B - KIP Series 8kW Sauna Heater with Built-In Controls |
|
The Harvia KIP80B electric sauna heater is engineered for sauna rooms up to 425 cubic feet (CF). Control built onto the heater. |
Stone Requirement: | 50 lbs |
Voltage: | 240 V / 1 PH |
Note: Requires a minimum of 50 lbs of stones, sold separately.
For more information regarding the warranty and returns for this product, please consult the manual below or contact customer service.
SHIPPING
Cancellations & Refunds
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).
Call 1-877-587-5387 or email customercare@nordicasauna.com
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@nordicasauna.com.
No shipping outside the lower 48 States in the USA.
What if my shipment is damaged?
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make a note of it when signing for delivery. If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.
Cancellations (Before order ships)
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). Reach agents during business hours at 1-877-587-5387, chat on our website, or email customercare@nordicasauna.com
Cancellations of customer orders
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. These units are custom-made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is unclear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds & Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes.
Not all orders are available for return once they have shipped. We order products directly from the manufacturer. Therefore, if the manufacturer does not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Seller reserves the right to refuse to refund any deposit or payment or cancel any payment due, and any owing until Seller a) receives the goods b) has inspected the goods and c) in the Seller's discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to info@recovathlete.com and we will process an insurance claim on your behalf.