RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence

At RecovAthlete, we’re here to support your recovery and performance goals—without overpaying. Our 120% Price Match Guarantee makes sure you always get the best deal. If you find a lower price, not only will we match it, we’ll beat it by adding 20% of the price difference back to your refund.

How It Works:

• 60-Day Window: If you find the same item at a lower price from an authorized competitor within 60 days of your purchase, we’ll match it.
• We Add 20%: Besides matching the price, we give you 20% of the difference back.
• Same Currency: Price comparisons must be in the same currency as your original purchase.
• MAP Policy Required: The competitor must be an authorized dealer of the product and follow a Minimum Advertised Price (MAP) policy set by the manufacturer.

Terms and Conditions:

• Eligible Products: Must be the same model, SKU, and from an authorized seller.
• Verifiable Prices: We compare total verifiable selling prices (excluding taxes), including shipping.
• Manual Review: Our team reviews all claims for validity and eligibility.

Exclusions:

• Used, refurbished, or secondary-market products
• Wholesale, contract, or below-cost pricing
• Marketplace sellers (Amazon, Walmart, Costco, etc.)
• Flash sales, closeouts, clearance, or limited-time promos
• Price matches can’t be combined with other RecovAthlete discounts or offers

Our Ethical Pricing Pledge

We don’t undercut manufacturers or sell below cost. We follow ethical pricing standards prioritizing fairness, brand integrity, and long-term trust.

How to Submit a Claim:

1. Get Proof: A screenshot, ad, or live link showing the competitor's lower price.
2. Send Details: Include your order number, the product name, and the competitor info.
3. Submit via Contact Page: [RecovAthlete Contact Us]
4. Processing: Allow up to 6 weeks for verification and refund processing.

With our 120% Price Match Guarantee, you can shop knowing you’ll never miss out on a better deal—because we’ll beat it.

Return Policy

1. Return Conditions

• Timeframe: Returns must be postmarked within 30 days of purchase.
• Condition: Items must be new, unused, with all original tags and labels attached.

2. Return Process

1. Request Authorization: Email us at info@vibeplate.com to receive a Return Merchandise Authorization (RMA) number.

2. Prepare Your Package: Securely pack the item in its original packaging, along with the provided return form.

3. Ship Your Return: Send your package to the address below, ensuring you include your RMA number:

   ProSystems
   Attn: Returns
   RMA # [Your RMA Number]
   9515 NW 112th St.
   Malcolm, NE 68402
   United States

   • Shipping Costs: Customers are responsible for return shipping charges. We recommend using a trackable shipping method. If you opt to use the prepaid shipping label enclosed with your package, the shipping fee will be deducted from your refund.

Refunds

• Processing Time: Please allow at least 3 days after we receive your item to process your return or exchange.
• Refund Timeline: Refunds may take 1-2 billing cycles to appear on your statement, depending on your credit card company.
• Notification: You’ll receive an email confirmation when your return has been processed.

Exceptions

For items that arrived defective or damaged, please contact us directly for a prompt refund or exchange.

Important Notes

• Freight Charges: Customers are responsible for freight charges to and from VibePlate for returns.
• Warranty: VibePlate reserves the right to void the warranty if the item shows signs of negligence or misuse beyond normal expectations for this equipment.

If you have any questions or need further assistance, please reach out to us at info@vibeplate.com. We’re here to help!

VibePlate Intro, Tips & Warranty

Getting Started

1. Cord Location: The cord is wrapped underneath the platform.
2. Controller Setup: Ensure the controller is turned off before plugging in your VibePlate.
3. Powering On: After plugging in, use the controller to turn the VibePlate on and off, and to adjust the frequency.
   • Frequency Adjustment: The controller starts at a low frequency, which can be increased to your preference. Many users find 40 Hz comfortable, but adjust to what feels best for you.
   • Medical Supervision: If medical supervision is required for your use of the VibePlate, please consult your doctor.

Helpful Tips

• Motor Use: Turn off the motor when not in use. It’s not necessary to turn it off between exercises or sets.
• Handle Usage: Do not use the side cleats as handles; these are designed for attaching straps or resistance bands.
• Demonstration for Commercial Use: For doctors, trainers, or coaches:
  • Ask clients to try touching their toes.
  • After a few minutes on the VibePlate, have them attempt to touch their toes again—most clients will notice increased flexibility, often extending an additional 4 inches or more.
  • This demonstration can motivate clients to begin your program immediately.
• Exercise Versatility: You can perform various exercises on the VibePlate, including those using weights, body weight, resistance bands, or simply by standing.
• Exercise Routine: Perform your exercises as usual on the VibePlate, resting between each exercise before moving to the next.

Starting a New Exercise Program

Always consult a physician before beginning a new exercise program, especially if you have any of the following conditions:

• Recent surgery
• Cardiovascular or neurological conditions
• Pregnancy
• Thrombosis
• Joint implants
• Pulmonary embolism
• Retinal conditions
• Severe diabetes
• Pacemakers or implantable defibrillators
• Poor foot sensitivity
• Severe migraines
• Acute hernia, discopathy, or spondylosis
• Epilepsy
• Tumors
• Recently fitted IUDs or metal implants
• Acute diseases or inflammation

Note: Research on vibration effects for certain medical conditions is ongoing. If integrating whole body vibration into a treatment plan, do so only under a doctor’s supervision.

Disclaimer

Results using the VibePlate may vary with each individual.

Warranty

Home Use

• Coverage: Limited lifetime warranty on the frame, motor, controller, and other parts (under normal usage and wear).

Commercial Use

• Coverage: 5-year warranty on the motor and controller, with a limited lifetime warranty on the frame and other parts (under normal usage and wear).

Warranty Conditions

• Freight Charges: The customer is responsible for shipping costs to and from VibePlate if repairs are needed.
• Warranty Limitations: VibePlate reserves the right to void the warranty if damage is caused by negligence or usage beyond what is typical for this equipment.
• Exclusive Warranty: This warranty replaces all other warranties (written, oral, or implied). VibePlate’s liability is limited to the replacement cost of the product and does not cover any additional damages arising from the sale or use of the product.

For questions or support, contact:

VibePlate
PO Box 87
Malcolm, NE 68402