Lagree Shipping

Lagree Fitness Shipping & Returns

All sales are final. No returns. No exchanges.

In stock units ship in about a week. Backorders run 3 to 4 weeks.

FedEx delivers to your door. You assemble the machine.

Important: Home Use Only

Retail Lagree equipment is licensed for home use.

Studios, gyms, clinics, and paid classes need a separate commercial license from Lagree Fitness.

Training clients on it? Call 866-861-6317 before you order.

How Long It Takes to Ship

Order Type Ships In
In stock About 1 week
Backorder 3 to 4 weeks
Pre-order Varies. See product page.
Mixed order Together, when the slowest item is ready

Expedited shipping speeds up transit, not production. Pick one-day on a backordered unit and the one-day clock starts 3 to 4 weeks out.

Delivery

  • Signature required on Micro, Mini, and Mini Pro.
  • Door-to-door only. No inside delivery.
  • You assemble it. Videos are provided.
  • Wrong assembly voids coverage.
  • Special delivery requests: call before ordering.

Shipping Cost

Calculated at checkout from size, weight, and method.

Need the landed cost first? Call 866-861-6317 and we will price it to your address.

International

Lagree ships worldwide.

Checkout rates include duties and taxes for your country. Confirm the total before you submit.

Returns

No Returns, No Exchanges

Lagree Fitness runs a strict all-sales-final policy on machines and accessories.

Once an order is processed it cannot be returned, exchanged, or refunded. Change of mind, space constraints, and fit are not exceptions.

This is the number one surprise on a Lagree order.

Unsure about ceiling height, floor space, or which model fits your training? Talk to us first.

A ten-minute call is the only return policy you get. Book a consultation or call 866-861-6317.

Damaged on Arrival

You have 5 days from delivery to report it.

  • Photograph the crate before you cut it open.
  • Email support@recovathlete.com or call 866-861-6317.
  • Send the order number plus photos and video.
  • We submit the claim and follow it to close.
  • On an approved claim, shipping is covered both ways.
  • You repack the item if a return is requested.
  • You install and assemble the replacement.

Claims are void where the damage came from handling, misuse, or unauthorized storage. Miss the 5-day window and the claim is closed.

Discounts

  • One discount per order. No stacking.
  • No discounts applied after an order ships.
  • Not shipped yet? You can ask to cancel and reorder. Never guaranteed.
  • Sale prices are honored inside the published dates only.
  • Some products are excluded.
Why Buy Lagree Through RecovAthlete

Same manufacturer policy either way. What changes is who handles it.

We size the machine to your room before you order, file damage claims for you, and stay on it until it closes.

On an all-sales-final purchase, getting it right the first time is the whole game. Call 866-861-6317, 9am to 6pm EST, Mon to Fri.

Common Questions

Can I return it if it does not fit my space?

No. All sales are final. Confirm ceiling height, footprint, and door clearance before ordering. We will run the numbers with you on a call.

Can I use a Micro or Mini in my studio?

Not without a commercial license from Lagree Fitness. Retail units are home use only. Tell us your use case and we will point you to the licensed path.

How long until my order ships?

In stock, about a week. Backorder, 3 to 4 weeks. Pre-order varies by product. Mixed orders ship as one shipment when the slowest item is ready.

Will the driver bring it inside and set it up?

No. FedEx delivers door-to-door on Lagree shipments. No inside delivery, no assembly. White glove delivery options are available as a paid add-on on some categories we carry. Ask before you order.

What if it arrives damaged?

Report it within 5 days with your order number, photos, and video. Email support@recovathlete.com or call 866-861-6317. We file the claim for you.

Do you ship Lagree to Canada?

Yes. Rates at checkout include duties and taxes for your destination. Confirm the total before submitting.

Can I stack a coupon with a sale price?

No. One discount per order, and none after the order ships.

Warranty terms are on our Lagree Fitness warranty page.

Questions before you order? Call 866-861-6317 or book a consultation. 9am to 6pm EST, Mon to Fri.

Shipping and return terms are set by Lagree Fitness and Maximum Fitness, Inc. and summarized here for buyer clarity. Manufacturer terms govern in the event of a conflict.