Lagree Fitness Warranty

Lagree Fitness Warranty

One year from the day it is delivered.

Covers manufacturing defects only.

Repair or replacement is at the manufacturer's discretion.

The Condition Most Buyers Miss

Coverage applies only when the machine is used for Lagree Fitness Method training.

Run Pilates, CrossFit, or any other method on it and the warranty is void. Know that before you buy.

What Is Covered

  • Defects present at manufacture.
  • Frame, hardware, and factory-fitted components that fail from a production fault.
  • Repair or replacement, decided by Maximum Fitness, Inc.

What Is Not Covered

  • Normal wear: rips, tears, fraying, stains, rust, chipped paint, cracked plastic.
  • Misuse, negligence, or damage you cause.
  • Incorrect assembly or installation.
  • Use for any method other than Lagree.
  • Machines not authorized for use by Lagree Fitness.
  • Unauthorized repairs or modifications.
  • Unauthorized storage.
  • Accessories bought separately after the original order.
  • Shipping damage. That runs through a separate claim. See below.
Shipping Damage Is Not a Warranty Claim

If the unit arrives damaged, that is a freight claim, not a warranty claim. Different process, tighter clock.

You have 5 days from delivery to report it.

Full steps are on the Lagree shipping and returns page.

How to File a Warranty Claim

  • Email support@recovathlete.com or call 866-861-6317.
  • Send your order number, the serial or model, and photos or video of the fault.
  • We submit it to the manufacturer and stay on the file until it closes.
  • The manufacturer reviews and decides repair or replacement.
  • You handle assembly of any replacement part or unit.

Returns

All Sales Final

Lagree Fitness does not accept returns or exchanges on machines or accessories.

Change of mind, space, and fit are not exceptions. The warranty covers defects. It is not a return window.

Full return terms are on the Lagree shipping and returns page.

Why Buy Lagree Through RecovAthlete

Same manufacturer warranty either way. What changes is who chases it.

We file the claim, supply the documentation, and follow it to a decision.

Call 866-861-6317, 9am to 6pm EST, Mon to Fri.

Common Questions

When does the year start?

The day the equipment is delivered to you, not the day you order it.

Are springs, straps, and upholstery covered?

Only if the failure traces to a manufacturing defect inside the first year. Wear items that rip, fray, stain, or crack through normal use are not covered.

I use my Micro for Pilates. Am I covered?

No. Coverage applies only to Lagree Fitness Method training. Using or modifying the machine for another method voids the warranty.

Are accessories covered?

Accessories included with the original order are. Accessories bought separately after that order are not.

It arrived with a bent rail. Warranty or shipping claim?

Shipping claim. Report it within 5 days of delivery with photos and video. Call 866-861-6317 and we will open it.

Does the warranty transfer if I sell the machine?

Coverage is tied to the original purchaser. Call us before you sell or buy secondhand so you know where you stand.

Can I get a refund instead of a repair?

No. The manufacturer decides between repair and replacement. Refunds are not part of the warranty.

Questions before you order? Call 866-861-6317 or book a consultation. 9am to 6pm EST, Mon to Fri.

Warranty terms are set by Lagree Fitness and Maximum Fitness, Inc. and summarized here for buyer clarity. Manufacturer terms govern in the event of a conflict. Except as stated in the manufacturer's written warranty, no other warranty is made, express or implied.