RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence

At RecovAthlete, we’re here to support your recovery and performance goals—without overpaying. Our 120% Price Match Guarantee makes sure you always get the best deal. If you find a lower price, not only will we match it, we’ll beat it by adding 20% of the price difference back to your refund.

How It Works:

• 60-Day Window: If you find the same item at a lower price from an authorized competitor within 60 days of your purchase, we’ll match it.
• We Add 20%: Besides matching the price, we give you 20% of the difference back.
• Same Currency: Price comparisons must be in the same currency as your original purchase.
• MAP Policy Required: The competitor must be an authorized dealer of the product and follow a Minimum Advertised Price (MAP) policy set by the manufacturer.

Terms and Conditions:

• Eligible Products: Must be the same model, SKU, and from an authorized seller.
• Verifiable Prices: We compare total verifiable selling prices (excluding taxes), including shipping.
• Manual Review: Our team reviews all claims for validity and eligibility.

Exclusions:

• Used, refurbished, or secondary-market products
• Wholesale, contract, or below-cost pricing
• Marketplace sellers (Amazon, Walmart, Costco, etc.)
• Flash sales, closeouts, clearance, or limited-time promos
• Price matches can’t be combined with other RecovAthlete discounts or offers

Our Ethical Pricing Pledge

We don’t undercut manufacturers or sell below cost. We follow ethical pricing standards prioritizing fairness, brand integrity, and long-term trust.

How to Submit a Claim:

1. Get Proof: A screenshot, ad, or live link showing the competitor's lower price.
2. Send Details: Include your order number, the product name, and the competitor info.
3. Submit via Contact Page: [RecovAthlete Contact Us]
4. Processing: Allow up to 6 weeks for verification and refund processing.

With our 120% Price Match Guarantee, you can shop knowing you’ll never miss out on a better deal—because we’ll beat it.

• Shipping and Handling:

  • Orders are dispatched from Bloomington, MN warehouse within 1-3 business days.
  • Estimated standard delivery time: 3-10 business days.
  • Potential delays due to weather or unforeseen events.
  • Not liable for delays or losses caused by shipping companies.
  • Replacement of lost deliveries provided by VBX Wellness.
  • Order processing begins after payment and receipt of contact details.
  • Rigorous packaging standards to ensure safe transit.
  • Allow 2-10 working days for delivery post-dispatch.
  • Delivery service includes curbside, front door, first floor only.

• Additional Services and Fees:

  • White-glove delivery available at extra cost.
  • Expedited/Guaranteed shipping offered for an additional fee.
  • Standard shipping does not guarantee fixed delivery times.
  • Contact us for expedited service arrangements and payments.
  • Delivery schedules are subject to change.

• Tracking and Delivery:

  • Tracking info provided within 2 business days post-dispatch.
  • Delivery times are estimates and subject to change.
  • Delays may occur due to various external factors.

• Damaged Goods Protocol:

  • Note any damage on the shipping slip upon delivery.
  • Contact us immediately for damaged products.
  • Write "Subject to Inspection" if unable to inspect immediately.
  • Do not refuse delivery due to damage to specific items.
  • Report damage with photos and shipping slip within 24 hours to our warranty team.

• Return Policy:

  • 30-day hassle-free return for products bought at full retail price.
  • Full refund or exchange within 30 days of receipt.
  • Returns must be in original packaging with all accessories.
  • Returns subject to a restocking fee up to 15% if not in good condition or missing parts.
  • Refunds not available for items with missing components, accessories, or damage due to misuse.
  • Buyer responsible for return shipping; original shipping charges non-refundable.
  • Sale, floor models, and discounted items are non-returnable.

• Coverage Duration: This product is covered against manufacturing defects for a period of five years from the purchase date, under normal and proper usage conditions.
• Remedies: In case of any defects within this period, the manufacturer will either repair the product, provide replacement parts or materials, or, at its discretion, offer a full refund of the purchase price.
• Non-Transferable: This warranty is exclusive to the original purchaser and cannot be transferred.
• Supersedes Previous Warranties: This warranty supersedes any prior oral or written warranties, liabilities, or obligations provided by the manufacturer.
• State Law Applicability: The duration for seeking remedies under the implied warranty of merchantability or fitness for a particular purpose is governed by relevant state law.
• Limitation of Liability: The manufacturer is not responsible for any incidental or consequential damages arising from breach of this warranty.
• State Variations: Limitations or exclusions of incidental or consequential damages may not be applicable in some states, as legal rights and remedies vary across states.
• Legal Rights: This warranty provides specific legal rights; additional rights may be available and vary from state to state.