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SunRay HL300K2 Aspen 3-Person Indoor Infrared Sauna

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SunRay HL300K2 Aspen 3-Person Indoor Infrared Sauna

Vendor: Sunray Saunas

SunRay HL300K2 Aspen 3-Person Indoor Infrared Sauna

$2,796.00

Vendor: Sunray Saunas

SunRay HL300K2 Aspen 3-Person Indoor Infrared Sauna

$2,796.00
Description

SunRay HL300K2 Aspen 3-Person Indoor Infrared Sauna

 * Please note that we consider the EMF to be at a low level not to exceed 2.4MG.

Welcome to a world of relaxation and rejuvenation with the SunRay HL300K2 3-Person Aspen Sauna. Crafted from durable Canadian Hemlock, this indoor sauna offers a natural appeal while providing a spacious retreat for three. With eight advanced carbon-nano heaters, the Aspen Sauna ensures even heat distribution throughout the cabin, maintaining a comfortable temperature of up to 140 degrees. It comes equipped with a host of features designed for your ultimate comfort and enjoyment: dual digital keypads for personalized temperature control, movable ergonomic backrests for supreme relaxation, and a Bluetooth speaker system to enhance your sauna sessions with your favorite tunes. To ensure a clean and healthy environment, an oxygen ionization system purifies the air. Recessed interior and exterior lighting, along with handy cup holders, add an extra layer of convenience and luxury. Experience the perfect blend of wellness and comfort with the SunRay HL300C Aspen Sauna.

Available to order and ready to ship! 1 to 2 business days for delivery!

Notice: Although liftgate delivery is included, the trucking company will only take the shipment curbside. If they can, they will bring it up the driveway. You will be responsible for removing the items from the pallet, so please have 2-3 people with you on-site to assist you.

 SunRay Aspen Sauna 3-Person Features

  • Natural Canadian Hemlock Wood: The Aspen Sauna is constructed from natural Canadian Hemlock wood. This material is not only durable but also adds a touch of elegance to your indoor space with its beautiful grain.
  • 8 Carbon Nano Heaters: The sauna is equipped with eight carbon nano heaters that provide even heat distribution throughout the cabin, ensuring a consistent and effective sauna experience.

  • Indoor Infrared Saunas are 120V: Standard 3 prong wall plug included. 3-4 person saunas requires a dedicated 20amp outlet.
  • Dual LED Control Panels: With dual LED control panels, you can easily adjust the temperature and other settings to your preference, offering a personalized sauna session.
  • Recessed Interior & Exterior Lighting: The Aspen Sauna features recessed interior and exterior lighting. This creates a relaxing ambiance inside the sauna while adding visual appeal to the exterior.
  • Bluetooth: The integrated Bluetooth feature allows you to connect your devices and play your preferred music or podcasts, enhancing your relaxation during the sauna sessions.
  • Oxygen Ionizer: The included oxygen ionizer purifies the air inside the sauna, maintaining a clean and healthy environment during your heat therapy sessions.
  • LED Reading Lamp: An added convenience, the LED reading lamp provides ample light for you to enjoy a book or magazine during your sauna session.
  • Ergonomic Backrest: The sauna comes with an ergonomic backrest that supports your back comfortably, allowing you to fully relax during your sauna sessions.

  • ETL/CSA Certified: meeting all US and Canadian electrical safety standards - operates on a standard 120V, 20 amp plug

SunRay Aspen Sauna 3-Person Dimensions and Weight 

Exterior Product Dimensions
 Exterior Height: 75
Exterior Width: 59
Exterior Depth: 47


Interior Product Dimensions 
Interior Height:
68
Interior Width: 55
Interior Depth: 38

 

 Product Weight: 350 lbs.

 

BENEFITS

Using light to produce heat, infrared saunas directly heat your body, providing various health benefits by releasing toxins and increasing heart rate, similar to physical exercise. They also improve cardiovascular health with increased calorie burn and stimulate the lymphatic system and blood circulation, promoting cellular repair and overall wellness.

  • Detoxification: The process of sweating, a natural mechanism of the body to eliminate toxins, is critical for detoxification and is encouraged by infrared saunas.
  • Relaxation: Infrared sauna therapy aids in relaxation by balancing cortisol levels, which is the primary stress hormone in your body.
  • Pain Relief: The deep penetration of infrared heat into tissues, joints, and muscles can alleviate minor to major aches and chronic pain conditions.
  • Improved Circulation: Regular usage of infrared saunas, particularly at the middle-infrared level, can promote blood flow, enhance muscle recovery, and reduce pain and inflammation post-strenuous exercise.
  • Skin Purification: Infrared sauna technology can purify your skin by eliminating toxins from your pores and boosting circulation, leading to clearer, softer, and healthier skin.


POWER 

1965 watts-This model only requires a 120V, 20 Amp dedicated power outlet.

 Download The User Manual Here

    FAQs

    How does infrared sauna work?

    Infrared heaters in the sauna emit FAR Infrared heat which is a narrow band of energy within the 5.6 to 15 micron level. This type of energy closely resembles the natural human spectrum so it’s easily absorbed by the body tissue.

    The body reacts by sweating profusely which has many health benefits including detoxification, improved blood flow, circulation and weight loss.

    Do SunRay Saunas emit EMF?

    SunRay, unlike many manufacturers, does not use wires to conduct FAR Infrared heat, rather we apply the perfect thickness of ultra-conductive carbon to an epoxy resin panel activated by positive and negative copper strips on either side.

    Laminating the epoxy resin panel results in ultra low EMF levels that are safe for continuous use.

    How is the sauna packaged?


    SunRay Saunas contain wooden panels that are pre-packaged in cardboard boxes and then placed on a wooden pallet to ensure the sauna arrives without damage.

    You can remove the cardboard boxes from the pallet and they will fit through any door size 24” or greater.

    Does the sauna come pre-assembled?


    SunRay saunas are not pre-assembled. Furthermore, they arrive in panels which are secured together with screws and metal latches. Assembly takes approximately one hour.

    How long does it take to assemble the Sunray Aspen 3 Person Hemlock Sauna?


    Most sauna models take about an hour to assemble. Two people are required. For more information on the assembly of the unit please see the assembly instructions.

    Do you need any special tools to assemble the sauna?


    No, the only tool you need to assemble the sauna is a Philips head screwdriver or drill with a Philips head bit.

    What voltage does the Sunray Sunray Aspen 3 Person Hemlock Sauna HL300K2 run on?


    All SunRay saunas use UL listed plugs and operate on 110V. Some larger saunas require a non-standard 20 amp plug and require a 20 amp circuit.

    Can I place the sauna on the second floor?

    Most saunas weigh between 300-400lbs. However, you can place a sauna on the second floor.

    Can I use the Sunray Aspen 3 Person Hemlock Sauna outdoors?


    All SunRay saunas except the outdoor models must be used indoors. They are not suitable for outdoor use.

    How do I clean the sauna?


    First, unplug the sauna and make sure it is cool before cleaning. To clean the wooden interior of your sauna mix 3 teaspoons of baking soda into a gallon of warm water. Use a towel to wipe down the interior with the baking soda and water mixture.

    Next, wipe the sauna down with a wet towel and let dry. You can clean the glass in your sauna with glass cleaner. If you have an outdoor sauna, use a standard garden hose on a low/mist setting to wash out the interior. Therefore make sure to leave the door open so the sauna can dry.

    How often do I need to clean the sauna?


    The sauna should be cleaned every 6 months or at your discretion if you are using it regularly. Sitting on a towel while in the sauna will capture a lot of sweat and thereby reduce the frequency of cleaning the sauna.

    Warranty

    This product has a 7-Year Warranty against material and workmanship defects. For warranty claims, fill out the registration card and send it with a valid receipt to the address below or email warranty@sunraysaunas.com. The manufacturer covers the entire sauna structure, including heating elements, but only covers the radio for 1 year.

    You need to provide a receipt for any warranty claim, and you may need to arrange and pay for return shipping.. The warranty does not cover misuse, improper installation, or damage from natural causes. SUNRAY INDOOR SAUNAS ARE NOT FOR OUTDOOR USE. Do not use harsh cleaners or lacquers on the sauna, and do not place it on unapproved surfaces. Surface cracks are normal.

    • Do not use lacquers, paints or abrasive cleaners on the sauna.
    • Do not place the sauna on non-approved surfaces or in outdoor applications.
    • Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."

    Assembly Manual

    Assembly Manual PDF
    Specification Sheet PDF

     

    All-Sales-Final Policy

    Other than as set forth in our warranty set forth below, all sales are final and we don't refund purchases or accept return of equipment. Any fitness equipment and/or accessories which are returned as damaged will be inspected to determine whether damage was manufacture or shipping related, or otherwise are the by-product of user abuse, in which case, Maximum Fitness, Inc. reserves its right not to refund at its sole discretion.

    EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT OR THE RELATED AGREEMENTS, NEITHER PARTY MAKES ANY OTHER REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTE, OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED OR STATUTORY WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

    For a period of one year following customers’ receipt of the machine, Maximum Fitness, Inc. will repair or replace, at their discretion, any items found to be defective. All warranty coverage will extend only if the Machine is used solely for and in conjunction with the Lagree Fitness Training Method. The warranty is void if the training is modified and/or mixed with any other type of training. All warranty repairs or replacements will be coordinated through Maximum Fitness, Inc.

    This warranty coverage is limited to manufacturing defects and does not provide remedy for any defect or damage resulting from normal wear and tear (which includes, but is not limited to ripping, tearing, fraying, staining from liquids such as water, sweat or damp towels, rust, paint chipping or dulling, plastic cracking or breaking), misuse, negligence, improper assembly or installation, or any damage incurred during shipping or delivery. No warranty coverage or service will be provided for any machines not authorized for use by Lagree Fitness, Inc.

    The warranty does not cover the accessories which are purchased separately.

    Conditions which void the Warranty:

    1) Storage which is not authorized by Maximum Fitness.

    2) Improper use of the equipment

     

    MAD DOGG ATHLETICS, INC. LIMITED STUDIO LINE WARRANTY

    MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES® RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

    THE FOLLOWING PEAK PILATES® PRODUCTS CARRY A LIFETIME WARRANTY ON THE FRAME STRUCTURAL COMPONENTS:

    • REFORMERS
    • TOTAL WORKOUT SYSTEM®
    • CADILLACS

    WE OFFER A 10 YEAR WARRANTY ON THE FRAME STRUCTURAL COMPONENTS FOR THE FOLLOWING:
    • BARRELS
    • CHAIRS
    • WALL SYSTEMS
    • PED-O-PUL
    THE PILATESSTICK®, ALL SPRINGS, AND OTHER MECHANICAL COMPONENTS ARE WARRANTIED FOR 1 YEAR.

    WE OFFER A 90 DAY WARRANTY FOR THE FOLLOWING:
    • UPHOLSTERED PARTS
    • ROPES
    • STRAPS
    • LOOPS
    LIMITATIONS AND EXCLUSIONS
    THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE STUDIO LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

    TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

    MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DISCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE CLAIMANT MAY HAVE.

    DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.

    MAD DOGG ATHLETICS, INC. LIMITED METAL LINE WARRANTY

    Peak PilateSystem®:

    MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

    THIS PRODUCT CARRIES A FIVE-YEAR LIMITED WARRANTY ON THE FRAME STRUCTURAL COMPONENTS, RAILS AND TOWER EXTRUSIONS, EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. ALL OTHER COMPONENTS, WITH THE EXCEPTION OF THE UPHOLSTERY, ROPES, AND STRAPS, ARE COVERED BY A TWO-YEAR LIMITED WARRANTY EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. IF A FAILURE DUE TO WORKMANSHIP AND/OR MATERIALS OCCURS, WE WILL, AT OUR DISCRETION, REPAIR OR REPLACE THE DEFECTIVE COMPONENTS. UPHOLSTERY, ROPES, AND STRAPS ARE WARRANTED AGAINST DEFECTS IN WORKMANSHIP AND/OR MATERIALS FOR 60 DAYS EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. THIS WARRANTY REFERS TO THE PEAK PILATESYSTEM REFORMER AND DELUXE MODELS AND COVERS MATERIAL ONLY.

    LIMITATIONS AND EXCLUSIONS THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE PPS LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

    TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

    MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DISCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE CLAIMANT MAY HAVE.

    DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.

    MVe® Fitness Chair:

    MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

    THIS PRODUCT CARRIES A TWO-YEAR LIMITED WARRANTY ON THE FRAME STRUCTURAL COMPONENTS EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. ALL OTHER COMPONENTS, WITH THE EXCEPTION OF THE UPHOLSTERY AND FOOT PEDAL FOAM AND COVER, ARE COVERED BY A ONE YEAR LIMITED WARRANTY EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. IF A FAILURE DUE TO WORKMANSHIP AND/OR MATERIALS OCCURS, WE WILL, AT OUR DISCRETION, REPAIR OR REPLACE THE DEFECTIVE COMPONENTS. UPHOLSTERY AND THE FOOT PEDAL FOAM AND COVER ARE WARRANTED AGAINST DEFECTS IN WORKMANSHIP AND/OR MATERIALS FOR 60 DAYS EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. THIS WARRANTY REFERS TO THE PEAK PILATES MVE FITNESS CHAIR AND COVERS MATERIALS ONLY.

    LIMITATIONS AND EXCLUSIONS THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE MVE LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

    TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

    MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DISCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE CLAIMANT MAY HAVE.

    DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.

    MVe® Reformer and MVe®+Tower System:

    MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

    THIS PRODUCT CARRIES A TWO-YEAR LIMITED WARRANTY ON THE FRAME STRUCTURAL COMPONENTS. ALL OTHER COMPONENTS, WITH THE EXCEPTION OF THE UPHOLSTERY, ROPES, FOOT STRAP, AND DOUBLE LOOPS ARE COVERED BY A ONE-YEAR LIMITED WARRANTY. IF A FAILURE DUE TO WORKMANSHIP AND/OR MATERIALS OCCURS, WE WILL, AT OUR DISCRETION, REPAIR OR REPLACE THE DEFECTIVE COMPONENTS. UPHOLSTERY, ROPES, FOOT STRAP, AND DOUBLE LOOPS ARE WARRANTED AGAINST DEFECTS IN WORKMANSHIP AND/OR MATERIALS FOR 60 DAYS. THIS WARRANTY REFERS TO THE PEAK PILATES MVE REFORMER AND MVE+TOWER SYSTEM AND COVERS MATERIALS ONLY.

    LIMITATIONS AND EXCLUSIONS THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE MVE LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

    TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

    MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DISCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE CLAIMANT MAY HAVE.

    DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.

    fit Reformer:

    MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

    THIS PRODUCT CARRIES A TWO-YEAR LIMITED WARRANTY ON THE FRAME STRUCTURAL COMPONENTS. ALL OTHER COMPONENTS, WITH THE EXCEPTION OF THE UPHOLSTERY, ROPES, FOOT STRAP, AND DOUBLE LOOPS ARE COVERED BY A ONE-YEAR LIMITED WARRANTY. IF A FAILURE DUE TO WORKMANSHIP AND/OR MATERIALS OCCURS, WE WILL, AT OUR DISCRETION, REPAIR OR REPLACE THE DEFECTIVE COMPONENTS. UPHOLSTERY, ROPES, FOOT STRAP, AND DOUBLE LOOPS ARE WARRANTED AGAINST DEFECTS IN WORKMANSHIP AND/OR MATERIALS FOR 60 DAYS. THIS WARRANTY REFERS TO THE PEAK PILATES FIT REFORMER AND COVERS MATERIALS ONLY.

    LIMITATIONS AND EXCLUSIONS THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE FIT LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

    TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

    MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DISCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE CLAIMANT MAY HAVE.

    DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.
     

    The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

    This warranty applies to equipment:

    While equipment remains in the possession of the original purchaser and proof of purchase is demonstrated

    If claims are made within the part-specific warranty period.

    If upgrades are made as required by the Company

    This warranty shall be null and void if:

    All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed

    The equipment is used for any other purpose other than as intended or is stored or used outdoors, or in environments without adequate climate/humidity controls

    An At-Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public

    The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company

    Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.

    At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.

    Commercial Reformers

    Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).

    At Home Reformers

    Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.

    Steel or Wood Combo Chair

    Limited Lifetime Warranty on metal frame and related welding.
    Ninety (90) Day Limited Warranty on upholstery. See below for conditions of the warranty.
    Two (2) Year Limited Warranty on all other components.

    Ladder Barrel

    Limited Lifetime Warranty on metal frame and related welding.
    Ninety (90) Day Limited Warranty on upholstery. See below for conditions of the warranty.
    Two (2) Year Limited Warranty on all other components.

    Wood Tower or Aluminum Tower

    Limited Lifetime Warranty on the components of the frame, and related welding.
    Ninety (90) Day Limited Warranty on upholstery.
    One (1) Year Limited Warranty on straps and spring clips.
    Two (2) Year Limited Warranty on all other components.

    Ladder Barrel

    Limited Lifetime Warranty on the components of the frame, and related welding
    Two (2) Year Limited Warranty on all other components

    Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc

    Ninety (90) Day Limited Warranty on upholstery. See below for conditions of the warranty.
    Two (2) Year Limited Warranty on all other components.

    Wall Board

    One (1) Year Limited Warranty on straps, and spring clips.
    Two (2) Year Limited Warranty on all other components.

    Wall Unit

    One (1) Year Limited Warranty on straps, and spring clips.
    Two (2) Year Limited Warranty on all other components.

    Fabric & Upholstery on Equipment

    Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.

    This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric.

    Maintenance

    TRENDING FIT LLC is a name synonymous with the highest quality and finest manufacturing materials in the industry. Protect your investment and keep your Reformer and other large equipment items running at optimal performance with regular maintenance. Download our Large Equipment Inspection & Maintenance Schedule for recommended guidelines and a full checklist.

     

    THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE

    WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.

    OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR, REPLACEMENT, OR REFUND AS DESCRIBED BELOW IN THIS LIMITED WARRANTY.

    TO THE EXTENT NOT PROHIBITED BY LAW, THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER THE LAWS OF YOUR JURISDICTION, WE LIMIT THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

    WHO MAY USE THIS LIMITED WARRANTY?

    Bodynetworx Worldwide, LLC extends this limited warranty only to the consumer who originally purchased the product. This limited warranty does not extend to any subsequent owner or other transferees of the product.

    WHAT DOES THIS WARRANTY COVER?

    We offer the following limited warranty. This limited warranty becomes effective on the invoice date of the original purchase and extends to the time limits expressed in this limited warranty. Any parts that are repaired or replaced under this limited warranty will follow the original warranty period. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

    We guarantee that our products will be free from defects in material or workmanship for the duration of the applicable warranty period. If you have a defective product that you believe is covered in this limited warranty, it is important to follow the proper return procedure set forth in this limited warranty.

    Defective parts that conform to the limited warranty guidelines will be repaired, replaced, or refunded at the sole discretion of Bodynetworx in accordance with the following terms:

    • The repair or replacement is due to a manufacturing or material defect.
    • The part has been used only for the intended purpose, and the safety, usage, and maintenance guidelines have been followed.
    • The defect is not due to wear and tear, scratches, tears or stains to fabric, misuse, unauthorized modifications, unauthorized repair, or failure to comply with instructions
    • The defect is not due to exposure to cosmetic oils or chemicals, harsh chemicals, bleach, exposure to industrial fallout, chemical fallout, tree sap, sand, mud, salt or abrasive natural or chemical causes.
    • The defect is not due to submergence of a part in water, indoor flooding or fire damage.
    • The part is owned by the original retail purchaser, and proof of purchase is demonstrated. The warranty is not transferable.
    • The claim is made within the proper warranty period.

    WHAT DOES THIS WARRANTY NOT COVER?
    • This limited warranty does not cover any damage due to:
    • transportation;
    • storage;
    • improper use;
    • failure to follow the product instructions or to perform any preventive maintenance;
    • modifications;
    • unauthorized repair;
    • normal wear and tear; or
    • external causes such as accidents, abuse, or other actions or events beyond our reasonable control.

    WHAT IS THE PERIOD OF COVERAGE?

    Ten Year Warranty
    Offered for the frame and structural components for barrels (Ladder Barrel, Spine Corrector), chairs (Wunda Chair, F2 Chair), wall system products (Wall Unit, Wall Tower, Ped-A-Pul), and Reformer gear bar and footbar mechanisms.

    Two Year Warranty
    Offered for springs and mechanical components.

    Ninety Day Warranty
    Offered for upholstered parts, ropes, straps, and loops. This does not cover wear-and-tear, stains, indentations, scratches, or defects arising from abuse or use of harsh chemical cleansers. If the identical fabric is unavailable, an equivalent will be provided.

    WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
    With respect to any defective product during the warranty period, described above, we will, at our sole discretion, repair or replace such product (or the defective part) or refund the purchase price of such product.

    HOW DO YOU OBTAIN WARRANTY SERVICE?
    To obtain warranty service, you must email Customer Service at info@thepilatesmachine.com during the warranty period to obtain a Return Authorization (RA) number. No warranty service will be provided without a RA number.

    LIMITATION OF LIABILITY
    THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
     

    Private Pilates warrants those products shall be delivered free from manufacturing defects. Each piece of equipment is pre-assembled and independently tested for the necessary verification test. The warranty for products shall expire two (2) years after the invoice date of the purchase and includes all the pieces of equipment. Any defect, vice or deformity to what is ordered of any part of the equipment must be reported to Private Pilates as soon as possible after discovery and, in any case, not later than 8 days from the date of delivery, under the terms of the law.

    The warranty is void if:

    • The equipment has been subject to an accident, neglect, misuse, any kind of abuse, or deterioration due to causes other than normal wear and tear.
    • Products are incorrectly installed and /or installed by non-qualified persons.
    • Original pieces have been substituted by non-original pieces.
    • The equipment is not in the ownership of its first buyer.
    • The warranty does not cover damages like rips, cuts, burns, spots, damages of cleaning materials that had not been approved by Private Pilates, damages of atmospheric conditions, and improper use of the good.
    • Once proven the defect or inconsistency of material or manufacturing, Private Pilates will repair or substitute the defected part or the whole part, according to the valuation of necessity.
    • The repaired or substituted parts will maintain their warranty for the remaining period of the original equipment.
    • The warranty does not cover shipping damages.
    • Warranty does not cover shipping fees, custom fees, or any kind of costs to install shipped pieces.
    • In no case, the warranty will give authorization for indemnity for direct or indirect damages caused to persons or objects.
    • In case warranty applies, repairing or substitution will be processed with the same material if available. If not available, a most similar material will be used.

    Attention:
    • Damages caused during shipment are covered by insurance which had been agreed between Private Pilates and the chosen shipping carrier.
    • For activating the refund procedure, you shall sign every received shipment “I accept with reservation” and specify the reasons for it (e.g. damaged packaging) on their transportation documents.
    • According to the law, the notification must be communicated within 8 days of delivery.

    SunRay HL300K2 Aspen 3-Person Indoor Infrared Sauna

     * Please note that we consider the EMF to be at a low level not to exceed 2.4MG.

    Welcome to a world of relaxation and rejuvenation with the SunRay HL300K2 3-Person Aspen Sauna. Crafted from durable Canadian Hemlock, this indoor sauna offers a natural appeal while providing a spacious retreat for three. With eight advanced carbon-nano heaters, the Aspen Sauna ensures even heat distribution throughout the cabin, maintaining a comfortable temperature of up to 140 degrees. It comes equipped with a host of features designed for your ultimate comfort and enjoyment: dual digital keypads for personalized temperature control, movable ergonomic backrests for supreme relaxation, and a Bluetooth speaker system to enhance your sauna sessions with your favorite tunes. To ensure a clean and healthy environment, an oxygen ionization system purifies the air. Recessed interior and exterior lighting, along with handy cup holders, add an extra layer of convenience and luxury. Experience the perfect blend of wellness and comfort with the SunRay HL300C Aspen Sauna.

    Available to order and ready to ship! 1 to 2 business days for delivery!

    Notice: Although liftgate delivery is included, the trucking company will only take the shipment curbside. If they can, they will bring it up the driveway. You will be responsible for removing the items from the pallet, so please have 2-3 people with you on-site to assist you.

     SunRay Aspen Sauna 3-Person Features

    • Natural Canadian Hemlock Wood: The Aspen Sauna is constructed from natural Canadian Hemlock wood. This material is not only durable but also adds a touch of elegance to your indoor space with its beautiful grain.
    • 8 Carbon Nano Heaters: The sauna is equipped with eight carbon nano heaters that provide even heat distribution throughout the cabin, ensuring a consistent and effective sauna experience.

    • Indoor Infrared Saunas are 120V: Standard 3 prong wall plug included. 3-4 person saunas requires a dedicated 20amp outlet.
    • Dual LED Control Panels: With dual LED control panels, you can easily adjust the temperature and other settings to your preference, offering a personalized sauna session.
    • Recessed Interior & Exterior Lighting: The Aspen Sauna features recessed interior and exterior lighting. This creates a relaxing ambiance inside the sauna while adding visual appeal to the exterior.
    • Bluetooth: The integrated Bluetooth feature allows you to connect your devices and play your preferred music or podcasts, enhancing your relaxation during the sauna sessions.
    • Oxygen Ionizer: The included oxygen ionizer purifies the air inside the sauna, maintaining a clean and healthy environment during your heat therapy sessions.
    • LED Reading Lamp: An added convenience, the LED reading lamp provides ample light for you to enjoy a book or magazine during your sauna session.
    • Ergonomic Backrest: The sauna comes with an ergonomic backrest that supports your back comfortably, allowing you to fully relax during your sauna sessions.

    • ETL/CSA Certified: meeting all US and Canadian electrical safety standards - operates on a standard 120V, 20 amp plug

    SunRay Aspen Sauna 3-Person Dimensions and Weight 

    Exterior Product Dimensions
     Exterior Height: 75
    Exterior Width: 59
    Exterior Depth: 47


    Interior Product Dimensions 
    Interior Height:
    68
    Interior Width: 55
    Interior Depth: 38

     

     Product Weight: 350 lbs.

     

    BENEFITS

    Using light to produce heat, infrared saunas directly heat your body, providing various health benefits by releasing toxins and increasing heart rate, similar to physical exercise. They also improve cardiovascular health with increased calorie burn and stimulate the lymphatic system and blood circulation, promoting cellular repair and overall wellness.

    • Detoxification: The process of sweating, a natural mechanism of the body to eliminate toxins, is critical for detoxification and is encouraged by infrared saunas.
    • Relaxation: Infrared sauna therapy aids in relaxation by balancing cortisol levels, which is the primary stress hormone in your body.
    • Pain Relief: The deep penetration of infrared heat into tissues, joints, and muscles can alleviate minor to major aches and chronic pain conditions.
    • Improved Circulation: Regular usage of infrared saunas, particularly at the middle-infrared level, can promote blood flow, enhance muscle recovery, and reduce pain and inflammation post-strenuous exercise.
    • Skin Purification: Infrared sauna technology can purify your skin by eliminating toxins from your pores and boosting circulation, leading to clearer, softer, and healthier skin.


    POWER 

    1965 watts-This model only requires a 120V, 20 Amp dedicated power outlet.

     Download The User Manual Here

      FAQs

      How does infrared sauna work?

      Infrared heaters in the sauna emit FAR Infrared heat which is a narrow band of energy within the 5.6 to 15 micron level. This type of energy closely resembles the natural human spectrum so it’s easily absorbed by the body tissue.

      The body reacts by sweating profusely which has many health benefits including detoxification, improved blood flow, circulation and weight loss.

      Do SunRay Saunas emit EMF?

      SunRay, unlike many manufacturers, does not use wires to conduct FAR Infrared heat, rather we apply the perfect thickness of ultra-conductive carbon to an epoxy resin panel activated by positive and negative copper strips on either side.

      Laminating the epoxy resin panel results in ultra low EMF levels that are safe for continuous use.

      How is the sauna packaged?


      SunRay Saunas contain wooden panels that are pre-packaged in cardboard boxes and then placed on a wooden pallet to ensure the sauna arrives without damage.

      You can remove the cardboard boxes from the pallet and they will fit through any door size 24” or greater.

      Does the sauna come pre-assembled?


      SunRay saunas are not pre-assembled. Furthermore, they arrive in panels which are secured together with screws and metal latches. Assembly takes approximately one hour.

      How long does it take to assemble the Sunray Aspen 3 Person Hemlock Sauna?


      Most sauna models take about an hour to assemble. Two people are required. For more information on the assembly of the unit please see the assembly instructions.

      Do you need any special tools to assemble the sauna?


      No, the only tool you need to assemble the sauna is a Philips head screwdriver or drill with a Philips head bit.

      What voltage does the Sunray Sunray Aspen 3 Person Hemlock Sauna HL300K2 run on?


      All SunRay saunas use UL listed plugs and operate on 110V. Some larger saunas require a non-standard 20 amp plug and require a 20 amp circuit.

      Can I place the sauna on the second floor?

      Most saunas weigh between 300-400lbs. However, you can place a sauna on the second floor.

      Can I use the Sunray Aspen 3 Person Hemlock Sauna outdoors?


      All SunRay saunas except the outdoor models must be used indoors. They are not suitable for outdoor use.

      How do I clean the sauna?


      First, unplug the sauna and make sure it is cool before cleaning. To clean the wooden interior of your sauna mix 3 teaspoons of baking soda into a gallon of warm water. Use a towel to wipe down the interior with the baking soda and water mixture.

      Next, wipe the sauna down with a wet towel and let dry. You can clean the glass in your sauna with glass cleaner. If you have an outdoor sauna, use a standard garden hose on a low/mist setting to wash out the interior. Therefore make sure to leave the door open so the sauna can dry.

      How often do I need to clean the sauna?


      The sauna should be cleaned every 6 months or at your discretion if you are using it regularly. Sitting on a towel while in the sauna will capture a lot of sweat and thereby reduce the frequency of cleaning the sauna.

      Warranty

      This product has a 7-Year Warranty against material and workmanship defects. For warranty claims, fill out the registration card and send it with a valid receipt to the address below or email warranty@sunraysaunas.com. The manufacturer covers the entire sauna structure, including heating elements, but only covers the radio for 1 year.

      You need to provide a receipt for any warranty claim, and you may need to arrange and pay for return shipping.. The warranty does not cover misuse, improper installation, or damage from natural causes. SUNRAY INDOOR SAUNAS ARE NOT FOR OUTDOOR USE. Do not use harsh cleaners or lacquers on the sauna, and do not place it on unapproved surfaces. Surface cracks are normal.

      • Do not use lacquers, paints or abrasive cleaners on the sauna.
      • Do not place the sauna on non-approved surfaces or in outdoor applications.
      • Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."

      Assembly Manual

      Assembly Manual PDF
      Specification Sheet PDF

      Order Confirmation:
      As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available, we will process the charges and submit the order for shipment.

      Order Shipment:
      If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@recovathlete.com

      Shipping Times:
      Shipping to the lower 48 usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on carrier used and delivery location.

      Learn more about our shipping policy

      SunRay HL300K2 Aspen 3-Person Indoor Infrared Sauna

       * Please note that we consider the EMF to be at a low level not to exceed 2.4MG.

      Welcome to a world of relaxation and rejuvenation with the SunRay HL300K2 3-Person Aspen Sauna. Crafted from durable Canadian Hemlock, this indoor sauna offers a natural appeal while providing a spacious retreat for three. With eight advanced carbon-nano heaters, the Aspen Sauna ensures even heat distribution throughout the cabin, maintaining a comfortable temperature of up to 140 degrees. It comes equipped with a host of features designed for your ultimate comfort and enjoyment: dual digital keypads for personalized temperature control, movable ergonomic backrests for supreme relaxation, and a Bluetooth speaker system to enhance your sauna sessions with your favorite tunes. To ensure a clean and healthy environment, an oxygen ionization system purifies the air. Recessed interior and exterior lighting, along with handy cup holders, add an extra layer of convenience and luxury. Experience the perfect blend of wellness and comfort with the SunRay HL300C Aspen Sauna.

      Available to order and ready to ship! 1 to 2 business days for delivery!

      Notice: Although liftgate delivery is included, the trucking company will only take the shipment curbside. If they can, they will bring it up the driveway. You will be responsible for removing the items from the pallet, so please have 2-3 people with you on-site to assist you.

       SunRay Aspen Sauna 3-Person Features

      • Natural Canadian Hemlock Wood: The Aspen Sauna is constructed from natural Canadian Hemlock wood. This material is not only durable but also adds a touch of elegance to your indoor space with its beautiful grain.
      • 8 Carbon Nano Heaters: The sauna is equipped with eight carbon nano heaters that provide even heat distribution throughout the cabin, ensuring a consistent and effective sauna experience.

      • Indoor Infrared Saunas are 120V: Standard 3 prong wall plug included. 3-4 person saunas requires a dedicated 20amp outlet.
      • Dual LED Control Panels: With dual LED control panels, you can easily adjust the temperature and other settings to your preference, offering a personalized sauna session.
      • Recessed Interior & Exterior Lighting: The Aspen Sauna features recessed interior and exterior lighting. This creates a relaxing ambiance inside the sauna while adding visual appeal to the exterior.
      • Bluetooth: The integrated Bluetooth feature allows you to connect your devices and play your preferred music or podcasts, enhancing your relaxation during the sauna sessions.
      • Oxygen Ionizer: The included oxygen ionizer purifies the air inside the sauna, maintaining a clean and healthy environment during your heat therapy sessions.
      • LED Reading Lamp: An added convenience, the LED reading lamp provides ample light for you to enjoy a book or magazine during your sauna session.
      • Ergonomic Backrest: The sauna comes with an ergonomic backrest that supports your back comfortably, allowing you to fully relax during your sauna sessions.

      • ETL/CSA Certified: meeting all US and Canadian electrical safety standards - operates on a standard 120V, 20 amp plug

      SunRay Aspen Sauna 3-Person Dimensions and Weight 

      Exterior Product Dimensions
       Exterior Height: 75
      Exterior Width: 59
      Exterior Depth: 47


      Interior Product Dimensions 
      Interior Height:
      68
      Interior Width: 55
      Interior Depth: 38

       

       Product Weight: 350 lbs.

       

      BENEFITS

      Using light to produce heat, infrared saunas directly heat your body, providing various health benefits by releasing toxins and increasing heart rate, similar to physical exercise. They also improve cardiovascular health with increased calorie burn and stimulate the lymphatic system and blood circulation, promoting cellular repair and overall wellness.

      • Detoxification: The process of sweating, a natural mechanism of the body to eliminate toxins, is critical for detoxification and is encouraged by infrared saunas.
      • Relaxation: Infrared sauna therapy aids in relaxation by balancing cortisol levels, which is the primary stress hormone in your body.
      • Pain Relief: The deep penetration of infrared heat into tissues, joints, and muscles can alleviate minor to major aches and chronic pain conditions.
      • Improved Circulation: Regular usage of infrared saunas, particularly at the middle-infrared level, can promote blood flow, enhance muscle recovery, and reduce pain and inflammation post-strenuous exercise.
      • Skin Purification: Infrared sauna technology can purify your skin by eliminating toxins from your pores and boosting circulation, leading to clearer, softer, and healthier skin.


      POWER 

      1965 watts-This model only requires a 120V, 20 Amp dedicated power outlet.

       Download The User Manual Here

        FAQs

        How does infrared sauna work?

        Infrared heaters in the sauna emit FAR Infrared heat which is a narrow band of energy within the 5.6 to 15 micron level. This type of energy closely resembles the natural human spectrum so it’s easily absorbed by the body tissue.

        The body reacts by sweating profusely which has many health benefits including detoxification, improved blood flow, circulation and weight loss.

        Do SunRay Saunas emit EMF?

        SunRay, unlike many manufacturers, does not use wires to conduct FAR Infrared heat, rather we apply the perfect thickness of ultra-conductive carbon to an epoxy resin panel activated by positive and negative copper strips on either side.

        Laminating the epoxy resin panel results in ultra low EMF levels that are safe for continuous use.

        How is the sauna packaged?


        SunRay Saunas contain wooden panels that are pre-packaged in cardboard boxes and then placed on a wooden pallet to ensure the sauna arrives without damage.

        You can remove the cardboard boxes from the pallet and they will fit through any door size 24” or greater.

        Does the sauna come pre-assembled?


        SunRay saunas are not pre-assembled. Furthermore, they arrive in panels which are secured together with screws and metal latches. Assembly takes approximately one hour.

        How long does it take to assemble the Sunray Aspen 3 Person Hemlock Sauna?


        Most sauna models take about an hour to assemble. Two people are required. For more information on the assembly of the unit please see the assembly instructions.

        Do you need any special tools to assemble the sauna?


        No, the only tool you need to assemble the sauna is a Philips head screwdriver or drill with a Philips head bit.

        What voltage does the Sunray Sunray Aspen 3 Person Hemlock Sauna HL300K2 run on?


        All SunRay saunas use UL listed plugs and operate on 110V. Some larger saunas require a non-standard 20 amp plug and require a 20 amp circuit.

        Can I place the sauna on the second floor?

        Most saunas weigh between 300-400lbs. However, you can place a sauna on the second floor.

        Can I use the Sunray Aspen 3 Person Hemlock Sauna outdoors?


        All SunRay saunas except the outdoor models must be used indoors. They are not suitable for outdoor use.

        How do I clean the sauna?


        First, unplug the sauna and make sure it is cool before cleaning. To clean the wooden interior of your sauna mix 3 teaspoons of baking soda into a gallon of warm water. Use a towel to wipe down the interior with the baking soda and water mixture.

        Next, wipe the sauna down with a wet towel and let dry. You can clean the glass in your sauna with glass cleaner. If you have an outdoor sauna, use a standard garden hose on a low/mist setting to wash out the interior. Therefore make sure to leave the door open so the sauna can dry.

        How often do I need to clean the sauna?


        The sauna should be cleaned every 6 months or at your discretion if you are using it regularly. Sitting on a towel while in the sauna will capture a lot of sweat and thereby reduce the frequency of cleaning the sauna.

        Warranty

        This product has a 7-Year Warranty against material and workmanship defects. For warranty claims, fill out the registration card and send it with a valid receipt to the address below or email warranty@sunraysaunas.com. The manufacturer covers the entire sauna structure, including heating elements, but only covers the radio for 1 year.

        You need to provide a receipt for any warranty claim, and you may need to arrange and pay for return shipping.. The warranty does not cover misuse, improper installation, or damage from natural causes. SUNRAY INDOOR SAUNAS ARE NOT FOR OUTDOOR USE. Do not use harsh cleaners or lacquers on the sauna, and do not place it on unapproved surfaces. Surface cracks are normal.

        • Do not use lacquers, paints or abrasive cleaners on the sauna.
        • Do not place the sauna on non-approved surfaces or in outdoor applications.
        • Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."

        Assembly Manual

        Assembly Manual PDF
        Specification Sheet PDF

        Damages:
        Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to info@recovathlete.com and we will process an insurance claim on your behalf.

        Learn more about our return policy

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