Create a serene escape within your home with the SunRay Tiburon 4-Person HL400SN Traditional Steam Sauna. This sauna is made from durable Canadian hemlock wood, which radiates warmth and strength for a cozy retreat. The sturdy door, featuring tempered glass, adds elegance and ensures safety on your patio.
Exterior Product Dimensions
Interior Product Dimensions
Product Weight
POWER
Assembly Manual + Specification Sheet PDF
Elevate your lifestyle and embrace the myriad benefits of sauna bathing with the SunRay Tiburon 4-Person Sauna. It offers the epitome of relaxation and well-being, waiting for your purchase.
Create a serene escape within your home with the SunRay Tiburon 4-Person HL400SN Traditional Steam Sauna. This sauna is made from durable Canadian hemlock wood, which radiates warmth and strength for a cozy retreat. The sturdy door, featuring tempered glass, adds elegance and ensures safety on your patio.
Exterior Product Dimensions
Interior Product Dimensions
Product Weight
POWER
Assembly Manual + Specification Sheet PDF
Elevate your lifestyle and embrace the myriad benefits of sauna bathing with the SunRay Tiburon 4-Person Sauna. It offers the epitome of relaxation and well-being, waiting for your purchase.
At RecovAthlete, we are dedicated to supporting your health and fitness journey, and ensuring you receive the best value for your purchases. Our 120% Price Match Guarantee reflects this commitment, providing you with unmatched assurance.
How Our 120% Price Match Guarantee Works:
Detailed Terms and Conditions:
Exclusions to Note:
Our Ethical Pricing Pledge: We commit to never selling products below cost, ensuring quality and fairness.
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Patience with Processing: Please allow up to six weeks for refund processing. Our 120% Price Match Guarantee is our promise to you that shopping at RecovAthlete means always getting the best value.
Create a serene escape within your home with the SunRay Tiburon 4-Person HL400SN Traditional Steam Sauna. This sauna is made from durable Canadian hemlock wood, which radiates warmth and strength for a cozy retreat. The sturdy door, featuring tempered glass, adds elegance and ensures safety on your patio.
Exterior Product Dimensions
Interior Product Dimensions
Product Weight
POWER
Assembly Manual + Specification Sheet PDF
Elevate your lifestyle and embrace the myriad benefits of sauna bathing with the SunRay Tiburon 4-Person Sauna. It offers the epitome of relaxation and well-being, waiting for your purchase.
SunRay Saunas assures that its products are free from defects in materials and craftsmanship for a duration of seven years following the purchase date. The buyer is fully accountable for the correct usage, functioning, and installation of the product, which is designated solely for residential use.
Commercial usage will invalidate the warranty. Furthermore, the buyer agrees to absolve SunRay Saunas of any legal action, judgments, or liability claims stemming from the product's utilization. SunRay Saunas disclaims responsibility for any damages or losses due to improper installation.
Buyers must ensure the product complies with local regulations. If a product non-compliant with local codes is purchased, returns are permissible under specific conditions: the product must be uninstalled and in original packaging for a return, subject to original and return shipping fees and a 15% restocking fee. Opened or repackaged products incur a 25% restocking fee.
SunRay Saunas offers a 7-Year Warranty against material and craftsmanship defects. For warranty service, complete the enclosed warranty registration card and send it with a valid sales receipt. Contact warranty@sunraysaunas.com for further assistance. This warranty covers the sauna structure and heating elements, while the radio has a 1-Year Warranty. Warranty claims require a receipt and are resolved by repair or replacement. Damage from misuse, improper installation, or natural events is excluded. This warranty is exclusive and supersedes other warranties or liabilities. Indoor use is a requirement for the warranty.
Avoid using lacquers, paints, or abrasive cleaners on the sauna. The sauna should not be placed on unapproved surfaces or outdoors. Surface cracks are not deemed defects as they are typical of wood.
The warranty is valid for the original purchaser with proof of purchase. It applies to products made after October 1, 2010.
SunRay Saunas will replace or fund repairs for covered defects. Installed products are non-returnable, and travel or labor costs are not covered. Report defects to SunRay Saunas promptly for inspection.
Installers must check the sauna for damage before installation. SunRay Saunas is not liable for issues that could have been identified and resolved before installation. Transit damage is the carrier's responsibility, and must be reported immediately.
This warranty does not cover damages from abuse, accidents, or improper installation. Alterations or unauthorized repairs void the warranty. SunRay Saunas is not liable for incidental or consequential damages, subject to state law variations.
No implied warranties beyond the stated terms. SunRay Saunas is not bound by any unauthorized warranties or representations.
For service, contact the retailer or local warranty center. For additional help, contact SunRay Saunas Service Department or call 800.976.5530.
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Create a serene escape within your home with the SunRay Tiburon 4-Person HL400SN Traditional Steam Sauna. This sauna is made from durable Canadian hemlock wood, which radiates warmth and strength for a cozy retreat. The sturdy door, featuring tempered glass, adds elegance and ensures safety on your patio.
Exterior Product Dimensions
Interior Product Dimensions
Product Weight
POWER
Assembly Manual + Specification Sheet PDF
Elevate your lifestyle and embrace the myriad benefits of sauna bathing with the SunRay Tiburon 4-Person Sauna. It offers the epitome of relaxation and well-being, waiting for your purchase.
At RecovAthlete, we handle the shipping of our sauna units directly from our warehouse to your location, ensuring that each sauna is brand new and shipped without involving third parties. We offer delivery across the USA, typically within 8-10 business days for models that are in stock. Since our stock levels can vary, we recommend contacting us for specific delivery timelines. Orders for in-stock items are dispatched within 1-2 business days.
You will receive a tracking number once your order is shipped.
Our shipments include a lift gate service, enabling the safe and gradual lowering of your sauna crate onto your driveway.
We provide a standard residential delivery service, ensuring the sauna is delivered directly to your home.
We also offer commercial delivery to any business location in the US or Canada at no extra cost.
To guarantee your sauna arrives in pristine condition, we employ additional protective measures in our packaging. This includes standard materials like cardboard and styrofoam, along with corner protectors and a reinforced shipping pallet crafted from high-grade lumber.
We inform each customer by phone when their sauna leaves our warehouse. Furthermore, we will contact you before delivery to arrange a convenient delivery window, ensuring you are available to receive and inspect the shipment. The shipping company will not arrive unannounced.
Upon delivery, the purchaser must be present to accept the sauna. It's crucial to examine the packaging for any signs of damage, such as tears or holes. Please do not sign the delivery receipt until you have thoroughly checked and are satisfied that the sauna is in perfect condition. Noted damages at the time of delivery will be covered by our warranty. However, damages reported later without any recorded exceptions on the delivery receipt will not be eligible for coverage. We advise opening the packages within three days of delivery to verify the product's condition. In case of any internal damage with no external packaging damage, please contact the shipping company and SunRay Saunas immediately at 800.976.5530. Any internal damage must be reported within three business days of delivery to be eligible for coverage.
Create a serene escape within your home with the SunRay Tiburon 4-Person HL400SN Traditional Steam Sauna. This sauna is made from durable Canadian hemlock wood, which radiates warmth and strength for a cozy retreat. The sturdy door, featuring tempered glass, adds elegance and ensures safety on your patio.
Exterior Product Dimensions
Interior Product Dimensions
Product Weight
POWER
Assembly Manual + Specification Sheet PDF
Elevate your lifestyle and embrace the myriad benefits of sauna bathing with the SunRay Tiburon 4-Person Sauna. It offers the epitome of relaxation and well-being, waiting for your purchase.
If you've purchased an item from sunraysaunas.com, you're eligible to return it within 30 days from the date it was shipped from our warehouse, provided it remains brand new and uninstalled. To ensure a successful return, the item must be in its original condition, including all packaging, manuals, accessories, and the original crate. Once we receive the returned item at our warehouse, we'll process your refund within 3 business days.
Please note that items must be returned in the same condition as they were received, including shrink wrap, tape, and foam. If the returned item is damaged due to inadequate packaging, a restocking fee of up to 25% may apply.
The customer is responsible for all shipping costs, both original and return, even if the original shipping was free. After inspecting the returned merchandise, we will issue a refund to your credit card for the item's purchase price, minus the original shipping fee, return shipping fee, and a 15% restocking fee.
Upon receiving your order, please inspect all items immediately. You have 30 days from the delivery date to report any broken or defective items. If you discover a defect or damage, contact us at 1.800.976.5530. We will replace or repair defective or broken items at no charge upon receiving notification. After 30 days, any issues with broken or defective items will fall under our standard warranty policy, detailed in our Terms and Conditions.
Orders can be canceled within 48 hours provided they haven't been shipped yet. Most orders are shipped within 24 hours. If you cancel an order after it's been shipped, you will be responsible for original and return shipping charges, plus any re-consignment fees from the trucking company.
Cancellations will be refunded in the original payment method used during the order placement.
Credit card payments are processed at the time of purchase, regardless of the delivery date.
Sales tax is applicable on the total invoice amount for orders delivered to Virginia (VA). Orders delivered outside of VA are not subject to sales tax.
For shipments to Canada, duties and taxes must be collected. These are handled separately by a third-party customs broker. If you don’t specify a broker, sunraysaunas.com will choose one for you. We can provide an estimate of the duties and taxes before purchase upon request.