RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence
At RecovAthlete, weāre here to support your recovery and performance goalsāwithout overpaying. Our 120% Price Match Guarantee makes sure you always get the best deal. If you find a lower price, not only will we match it, weāll beat it by adding 20% of the price difference back to your refund.
How It Works:
- 60-Day Window: If you find the same item at a lower price from an authorized competitor within 60 days of your purchase, weāll match it.
- We Add 20%: Besides matching the price, we give you 20% of the difference back.
- Same Currency: Price comparisons must be in the same currency as your original purchase.
- MAP Policy Required: The competitor must be an authorized dealer of the product and follow a Minimum Advertised Price (MAP) policy set by the manufacturer.
Terms and Conditions:
- Eligible Products: Must be the same model, SKU, and from an authorized seller.
- Verifiable Prices: We compare total verifiable selling prices (excluding taxes), including shipping.
- Manual Review: Our team reviews all claims for validity and eligibility.
Exclusions:
- Used, refurbished, or secondary-market products
- Wholesale, contract, or below-cost pricing
- Marketplace sellers (Amazon, Walmart, Costco, etc.)
- Flash sales, closeouts, clearance, or limited-time promos
- Price matches canāt be combined with other RecovAthlete discounts or offers
Our Ethical Pricing Pledge
We donāt undercut manufacturers or sell below cost. We follow ethical pricing standards prioritizing fairness, brand integrity, and long-term trust.
How to Submit a Claim:
- Get Proof: A screenshot, ad, or live link showing the competitor's lower price.
- Send Details: Include your order number, the product name, and the competitor info.
- Submit via Contact Page: [RecovAthlete Contact Us]
- Processing: Allow up to 6 weeks for verification and refund processing.
- With our 120% Price Match Guarantee, you can shop knowing youāll never miss out on a better dealābecause weāll beat it.
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at RecovAthlete.Ā
- Free Shipping on Most Orders: Clear and upfront ā no hidden surprises.
- 120% Price Match Guarantee: We refund the difference plus 20% extra if you find a better price.
- Fast, Friendly Support: Quick responses by chat, email, or phone ā even after-hours.
- Vetted Brands Only: Every product we sell is handpicked for quality and reliability.
- Warranty Protection: All products are backed by manufacturer warranties.
- Financing Available: Flexible options like Shop Pay and Affirm make buying easy..
Sauna Life Shipping Policy
Shipping Costs
- To 48 Contiguous U.S. States:Flat rate of $950 (includes sauna heater & accessories)
- To Canada: Flat rate of $1250
- Orders Below $200: Standard shipping fee of $50
- Orders Over $200: Free shipping (except for Sauna Life products, which may incur additional shipping charges)
Note: Sauna Life products may require additional shipping fees, and free shipping offers do not apply to saunas.
Shipping & Delivery Time
- Order Processing: Ships within 48-72 business hours
- Orders Over the Weekend: Processed Monday-Wednesday
- In-Stock Items: Delivered within 3ā7 business days
- General Delivery Window: 7ā10 business days
- Made-to-Order or Customized Saunas: 6ā8 weeks or longer depending on customization
Shipping Destinations
- Continental U.S.: Ships to all 48 contiguous states
- Alaska & Hawaii: Available with additional charges
- Canada: Shipping available for $1250 flat rate
Shipping Carriers
Delivery Types
- Large Sauna Orders:
- Small Item Orders:
- Residential Delivery:
- Commercial Delivery:
Delivery Inspection
- Customer must be present at delivery
- Inspect packaging for damages and note it on the delivery receipt if applicable
Damage Claims
- Report missing or damaged items within 48 hours
- Claims will not be accepted if damage is not noted on the delivery receipt
Important Delivery Notes for Large Saunas
- Large saunas may require flatbed trailer shipping due to their size
- Customer is responsible for offloading (typically requires 2ā4 people or a forklift)
Sauna Life Limited Lifetime Warranty
Who This Covers
This warranty applies only to the original retail customer who purchased their Sauna Life sauna from an authorized reseller.
Coverage
- Lifetime Warranty (Residential Use Only):
- The sauna is covered for a lifetime against defects in artistry under everyday residential use, starting from the delivery date.
- Whatās Covered:
- Factory-assembled components that Sauna Life determines to be defective in artistry.
- Whatās Not Covered:
Warranty Process
- Repairs or Replacements:
- Sauna Life may repair or replace defective parts at their discretion.
- Replacement parts may be new or factory-reconditioned.
- Shipping Requirements:
Voiding the Warranty
The warranty will be voided if the sauna:
- Is altered or modified
- Is used commercially
- Has unauthorized repairs or non-approved components
- Is operated above safe sauna temperatures
- Is exposed to harsh chemicals
- Is damaged due to movement or acts of God
Disclaimers
- Sauna Life disclaims all other warranties, including implied or statutory ones.
- Sauna Life is not liable for:
- Warranty terms may vary by state.
- No dealer or reseller can change or extend these warranty terms.