RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence

At RecovAthlete, we are dedicated to supporting your health and fitness journey, and ensuring you receive the best value for your purchases. Our 120% Price Match Guarantee reflects this commitment, providing you with unmatched assurance.

How Our 120% Price Match Guarantee Works:

1. 60-Day Window: If you find an identical item advertised at a lower price by a competitor within 60 days of your purchase, we will match it.
2. Beyond Matching: We don't just match the lower price; we also give you an additional 20% of the competitor's price.
3. Currency Consistency: The comparison must be in the same currency as your original purchase for fairness.

Detailed Terms and Conditions:

• Product Eligibility: This guarantee applies to identical products (same manufacturer, model, features, and SKU Style Number) and from authorized dealers.
• Price Verification: We base our comparison on the total verifiable selling price, excluding taxes. Shipping and handling are considered, especially when RecovAthlete offers free shipping.
• Fairness in Comparison: Our team ensures each price match claim is valid and fair.

Exclusions to Note:

• Secondary Market and Used Items: Excludes prices from secondary sellers, and used or refurbished items.
• Non-Public Offers: Excludes wholesale, dealer, contract, and below-wholesale cost pricing.
• Special Sales Events: Excludes pricing from sales, flash sales, promotions, closeouts, and clearance events.
• Combination with Other Offers: Cannot be combined with other RecovAthlete offers, discounts, or promotions.

Our Ethical Pricing Pledge: We commit to never selling products below cost, ensuring quality and fairness.

Submitting Your Price Match Claim:

• Gather Evidence: Collect the competitor's advertisement or written quote.
• Provide Details: Include your contact information, order number, and product specifics.
• Claim Process: Submit your claim via our Contact Us page: RecovAthlete Contact Us.

Patience with Processing: Please allow up to six weeks for refund processing. Our 120% Price Match Guarantee is our promise to you that shopping at RecovAthlete means always getting the best value.

Merrithew Equipment Limited Warranties

Equipment Limited Warranties

The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser’s responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

Warranty Applicability

This warranty applies to equipment:

• While equipment remains in the possession of the original purchaser and proof of purchase is demonstrated
• If claims are made within the part-specific warranty period
• If upgrades are made as required by the Company

Warranty Void Conditions

This warranty shall be null and void if:

• All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed
• Equipment is used for any other purpose other than as intended, is stored or used outdoors, in environments without adequate climate/humidity controls
• Equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company
• An At Home SPX® Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial facility offering fitness services to the public
• Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Tower Trainers™, Wall Units, Spring Walls™, etc.) every two (2) years may void this warranty.
• Warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.

Company's Repair or Replacement Policy

At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.

Specific Equipment Warranty Details

• Reformers · Reformer accessories:
  • Professional · Rehab Reformers (SPX® Max, V2 Max™, etc.): Limited lifetime warranty on aluminum rails, components of the frame and related welding, and Footbar mechanisms (excluding Comfort Footbar).
  • MPX™ Reformers: 10-year warranty on the same components.
  • At Home Reformers: Limited lifetime warranty on the same components. Void if used in commercial settings.
  • All Reformer Models: 90-day limited warranty on fabric and upholstery; 1-year limited warranty on wear and tear items; 2-year limited warranty on all other components.
  • Reformers Accessories: 2-year limited warranty on wood components, frames, and related welding; 90-day limited warranty on fabric, upholstery, and rubber padding.
• Cadillac / Trapeze Table · Wall Unit: Limited lifetime warranty on vertical bars and overhead frame components.
• Fitness Circle® Pro: 2-year limited warranty. Excludes scratches to the finish of the band or molded handles.
• Halo® Trainer/Halo® Trainer Plus: 90-day limited warranty on workmanship and materials.
• Ladder Barrel: Limited lifetime warranty on metal frame and related welding.
• Spine Corrector · Spine Supporter · Pilates Edge · Arc Barrel · Stability Barrel: 2-year limited warranty on all components.
• Spring Wall™: 1-year limited warranty on straps and spring clips; 2-year limited warranty on all other components.
• Stability Barre™: Limited lifetime warranty on frame components and related welding.
• Stability Chair™: Same as Stability Barre™.
• Tower Trainer™: Same as Stability Barre™.
• Equipment Fabric and Upholstery: 90-day warranty on fabric and upholstery.

Note on Wood Materials

Crafted with pride, precision, and the highest quality components, Merrithew equipment is sleek and versatile. Our wooden products are fashioned with rich and durable wood, showcasing its natural beauty. This may include color variations and knots, which add a unique, one-of-a-kind personality and character to your equipment. Wood materials were once trees, breathing organisms that worked to survive. Every warp, knot, or mineral streak is a testament to a tree’s life, and the years it lived through. Not every piece of Baltic Birch will have patches or streaks, but that doesn’t make it better or worse than the parts that do. The patches do not affect the integrity or quality; the wood stands up to our high-quality standards and is natural and unique. Merrithew will not replace products that may have oval patches, knots, or biscuits as they fall within our quality standards.

Merrithew Shipping Policy

Impact of the COVID-19 Pandemic on Shipments

Due to global shipping challenges, neither Merrithew nor our carrier partners can be held responsible for delays caused by unforeseen circumstances such as:

• Shipping company delays
• Customs or border clearance
• Inclement weather
• Natural disasters

Important Shipping Information

• Upon delivery, inspect your order and document any shipping damage to the outer box/skid on the carrier’s waybill before signing for receipt.
• If someone signs for your order on your behalf, ensure they are aware of this requirement and are over 18 years old.
• Merrithew is not responsible for any damage not reported on the waybill.
• Box cutters should not be used to open freight, as they may damage the upholstered parts of your equipment.
• Any damage to the product or missing/incorrect items must be reported to your salesperson or customer care within three (3) business days of receipt.

Shipping Rates

Shipping rates are calculated by the greater of the dimensional or actual weight of the products, service level selected, and the final shipping destination.

Shipping Within Continental US

• Small and mid-sized items (DVDs, Flex-Band® exercisers, Mini Stability Balls™, Fitness Circle® resistance rings, manuals, etc.) are shipped via standard courier and should arrive in 5–8 business days.

Shipping Within Canada

• Small and mid-sized items are shipped via standard postal service and should arrive in 5–8 business days.

Outside Continental US and Canada

• Small and mid-sized items are shipped via express courier and should arrive in 5–7 business days.

Large Equipment Shipping

Within Continental US and Canada

• Large equipment is shipped by ground via a freight carrier, packed in a cardboard box and secured to a wooden skid.
• Upon placing your order, delivery options will be provided:

1. Curbside Delivery

   • Liftgate service delivered to curbside near your building.
   • No assistance needed for removing equipment from the truck.
   • You are responsible for unpacking, installation, and disposal of packaging.
   • Two people are recommended to assist with unpacking and carrying the equipment.

2. White Glove Service

   • Carrier unpacks shipment, carries it inside, and places it in your chosen room (additional charges may apply for stairs).
   • The carrier will also remove packaging materials and skids.
   • You do not need to assist the carrier in unloading the equipment.

• Unless specified, all freight quotes are for curbside delivery and do not include inside delivery or setup.
• Once your shipment is in transit, changing the delivery method (e.g., from curbside to white glove) may incur additional carrier fees.

Equipment Setup

• Reformers, Wall Units, and Ladder Barrels arrive 90% assembled.
• Cadillacs and Stability Chairs™ require additional assembly.
• Instructions and basic tools are provided, and customer care is available for support.

Delivery Attempts

• Delivery quotes include one scheduled delivery attempt.
• If you are not available at the appointed time, a re-delivery fee will apply.
• After-hours or weekend deliveries may be subject to additional fees.
• Additional charges may apply for stairs, narrow passageways, or remote locations.
• If you delay or reschedule delivery, storage fees may apply.

Outside Continental US and Canada

• Standard shipping options include ocean freight to the nearest port or air freight to the nearest airport. Door-to-door delivery may be available at an additional charge.

Local Customs and Duties (Outside US and Canada)

• Import duties, taxes, and customs clearance fees are the buyer’s responsibility.
• The buyer is considered the importer and must comply with all local regulations.

Your Trusted Source for Recovery, Wellness, and Fitness Solutions

At RecovAthlete, we empower athletes, wellness enthusiasts, and businesses with innovative tools to enhance recovery, optimize performance, and promote overall health. With our extensive product range, expert guidance, and unmatched customer service, we make it easy to build a tailored recovery and wellness routine.

Explore Our Premium Product Range

We specialize in a diverse range of recovery and wellness equipment for homes, gyms, spas, and wellness centers, including:

• Pilates Equipment: Strengthen and tone with high-performance reformers and accessories.
• Saunas: Experience relaxation and detoxification with advanced infrared and traditional saunas.
• Massage Chairs: Indulge in luxurious comfort and targeted muscle recovery.
• Vibration Machines: Boost circulation, flexibility, and recovery.
• Ice Baths/Cold Plunges: Reduce inflammation and recover faster with cold therapy.
• Hyperbaric Chambers: Improve oxygen levels to speed up healing and recovery.
• Halotherapy: Enhance respiratory health with state-of-the-art salt therapy equipment.
• Red Light Therapy: Rejuvenate your body and reduce inflammation with innovative light therapy devices.
• Sound Therapy: Achieve mental clarity and deep relaxation with advanced sound healing systems.
• Hot Tubs & Spa Equipment: Create a wellness oasis with premium hot tubs and spa essentials.

Customizable Wellness Solutions

Combine Products to Meet Your Therapy Needs

Our extensive product range allows you to create personalized recovery routines to meet your unique goals.

Popular Therapy Combinations:

• Cold Plunge + Sauna: Pair cold therapy with detoxifying heat for enhanced recovery.
• Hyperbaric Chamber + Red Light Therapy: Combine oxygen and light therapies for powerful rejuvenation.
• Sound Therapy + Massage Chair: Relax your mind and body with synchronized sound and muscle therapy.

Our team is here to help you design the perfect combination for optimal results.

Commercial Financing Options

We understand the importance of affordability, especially for businesses investing in premium recovery equipment. That's why we offer commercial financing options through multiple trusted vendors, giving you high chances of approval and flexible terms to suit your budget.

Why Choose Commercial Financing with RecovAthlete?

• Easy Application Process: Quick and hassle-free financing setup.
• High Approval Rates: We work with multiple vendors to increase your chances of acceptance.
• Flexible Terms: Tailored payment plans to fit your business needs.

Whether you're equipping a gym, spa, or wellness center, our financing options make it easy to invest in top-quality equipment without upfront financial strain.

Transparent Shipping and Pricing

Free Shipping on Most Products

We offer free shipping on most products, and for items that incur shipping charges, all costs are displayed on the product pages. With RecovAthlete, there are no hidden costs, so that you can shop with confidence.

Unmatched Confidence with Our 120% Price Match Guarantee

Our 120% Price Match Guarantee ensures you always receive the best deal when you shop with us.

How It Works:

1. 60-Day Price Match: If you find the same product at a lower price within 60 days of your purchase, we'll match it.
2. Beyond Matching: We'll also give you 20% of the competitor's price.
3. Fair Comparison: This applies to identical products from authorized dealers in the same currency.

To submit your price match claim, visit our Contact Us page with the competitor's ad or quote, and we'll handle the rest.

Why Our Customers Choose RecovAthlete

1. Hassle-Free Shopping Experience

Finding the right equipment is easy with RecovAthlete:

1. Share your goals and preferences.
2. Receive tailored recommendations from our expert team.
3. Place your order securely online or by contacting us directly.
4. No Hidden Costs

We believe in transparency. All shipping charges (if applicable) are mentioned on the product pages, and most products include free shipping, so you'll never encounter unexpected costs.

1. Exclusive Bonuses

Many of our products come with valuable extras:

• Free Accessories: Enjoy add-ons like protective covers, fire rocks, or starter kits.
• Special Discounts: Get exclusive deals on complementary items if bonuses aren't included.

1. Flexible Financing Options

For individuals, we offer 0% financing for up to 6 months through ShoPay, making it easy to invest in your health without financial strain. Learn more here.

1. World-Class Customer Support

Our team is dedicated to helping you every step of the way, from choosing the right products to post-purchase support. Have questions? We're just a message away.

1. Trusted by Leading Brands

We partner with top manufacturers to ensure the best quality:

• Premium Craftsmanship: Every product is built for durability and performance.
• High Customer Ratings: We only work with brands that meet our strict quality standards.
• Authorized Retailer: Shop confidently, knowing your products are authentic and supported by the manufacturer.

What Our Customers Are Saying

"Customizable Solutions for My Business"

"I purchased a combination of red light therapy beds and saunas for my wellness center, and the RecovAthlete team made it so easy to set up. Their commercial financing options allowed me to get everything I needed without breaking my budget. Truly amazing service!"

"Best Price Guarantee and Amazing Service"

"I saved so much with the 120% Price Match Guarantee on my hyperbaric chamber purchase. The team was incredibly helpful, and the product quality was top-notch. I'll shop here again!"

Why RecovAthlete Stands Out

• Extensive Product Range: From Pilates reformers to hot tubs, we offer various equipment for recovery, wellness, and fitness.
• Customizable Therapy Options: Build a tailored routine with our diverse product combinations.
• Flexible Financing: Choose from personal or commercial financing with high approval rates and flexible terms.
• Transparent Pricing: There are no surprises with free shipping on most products and all costs displayed.
• Exceptional Support: Our team is dedicated to your satisfaction, from purchase to delivery.

Transform Your Recovery and Wellness Journey Today

With RecovAthlete, you're not just purchasing equipment but investing in your health, business, and future. Explore our premium products and discover how we can elevate your recovery and wellness routine.

Contact Us to get started! Click Here