Medical Breakthrough 5 Massage Chair: Ten therapeutic systems for daily recovery at home.

The Medical Breakthrough 5 is the entry point into Medical Breakthrough's doctor-developed lineup — and it delivers where it counts. Ten precision-engineered systems work together to correct posture, ease chronic pain, and encourage deeper sleep. Designed with input from medical professionals with over a century of combined experience, this chair gives you clinical-grade relief without a clinic bill.

RecovAthlete is an authorized dealer of Medical Breakthrough. All chairs ship new with full manufacturer warranty and U.S.-based support.

What It Does

• Zero Gravity Sleep System™ — Reclines you into a near-weightless position to decompress the spine and help you fall asleep in the chair.
• Smart Full Body Medical Scan™ — Scans your body and maps roller positions to your exact frame before every session.
• Head to Toe Back Massage System™ — Covers every vertebral zone from neck to tailbone.
• True 4D Deep Tissue Massage System™ — Rollers move in four directions to reach deep tissue and break up stubborn knots.
• Intense Lower Back Rollers — Specifically designed for lower lumbar relief, the most-requested zone by MB5 buyers.
• Engulfed Arm Massage System™ — Wraps around your arms, hands, and fingers from every angle simultaneously.
• Quiet Massage — Soundproofed motor for undisturbed morning or evening sessions.
• Adjustable Leg Extensions — Fits users from 4'5" to 6'5".
• Full Body Stretch — Holds your hips in place while extending your legs and back to improve flexibility and prevent injury.
• Built-in Wheels — Reposition easily without needing help.

Who Buys This

• Adults 35–65 paying $100–$200/month for massage or chiro who want to reduce that dependency
• Home users who want reliable daily pain management without medication
• Buyers new to massage chairs who want a proven entry point from a medically-grounded brand

Specs Translated Into What They Mean for You

What Ships With It

• Medical Breakthrough 5 Massage Chair
• LED remote control
• User manual and setup guide
• Built-in wheels (pre-installed) for repositioning

Shipping & Delivery

This chair ships freight with white-glove delivery available. Delivery crews place and unbox — you don't lift a thing. For delivery windows, access requirements, or staircase coordination, call 866-861-6317 before placing your order. Chairs ship from U.S. distribution. Expect 7–14 business days from order to delivery.

Frequently Asked Questions

Shipping & Delivery

Medical Breakthrough massage chairs ship via freight carrier from U.S. distribution. These chairs weigh 275–435 lbs and cannot ship via standard parcel services. A freight truck will deliver to your address — someone must be present to accept the delivery.

Estimated delivery is 7–14 business days from order confirmation. The freight carrier will contact you to schedule a delivery appointment. Tracking information is sent once your chair ships.

White-Glove Delivery

White-glove delivery is available. The crew brings the chair inside, places it in your chosen room, and removes all packaging. You do not need to handle a 300–435 lb box yourself. Call 866-861-6317 to confirm white-glove availability for your area and to discuss any access requirements before placing your order.

On Delivery Day

1. Inspect packaging before signing the delivery receipt — note any visible damage on the carrier's paperwork before the driver leaves
2. Keep all original cartons, pads, and pallet — these are your responsibility from the point of delivery
3. If the chair arrives damaged, call 866-861-6317 the same day — do not discard any packaging until the issue is resolved

Cancellation Policy

You can cancel your order within 24 hours of placing it. Cancel before the product ships and you will only be charged a 3% credit card transaction fee — this matches what the credit card company charges us to process the original payment.

Cancel after the 24-hour window and your chair has already shipped. You are then responsible for both outbound and return freight costs, regardless of any promotional offer at the time of purchase. To cancel, call 866-861-6317 as soon as possible after placing your order.

30-Day Trial & Returns

Once you receive your chair, you have 30 days to use it. If you are not satisfied for any reason, call 866-861-6317 to request a Return Merchandise Authorization (RMA) number. Returns are not accepted without an RMA. You must ship the chair back within 30 days of the RMA being issued.

Return Conditions

• Chair must be in original, resalable condition with all product documentation
• Must be shipped within 30 days of RMA issuance
• Customer is responsible for all outbound and return freight charges and white-glove fees
• A 25% restocking fee applies regardless of any promotion offered at purchase

Once the chair is received and inspected, a refund is issued for the chair amount minus applicable fees.

Accessories & Chair Covers

Accessories are refundable within 30 days, minus a 25% restocking fee and return shipping costs.

Massage chair covers are non-refundable. Each cover is hand-tailored to fit the specific model and cannot be resold once made.

When Sales Are Final

The 30-day trial applies to internet orders only. The following are final sale with no return option:

• Cash purchases
• Bank wire payments
• Check payments
• Down payment orders placed at discounted prices

If you decide the chair is not the right fit after receiving it, you can upgrade to a different model by paying the price difference. Call 866-861-6317 to arrange this.

3-Month Customization Period

No massage chair fits every person perfectly. Medical Breakthrough chairs accommodate approximately 95% of users as-built. For users with sensitivity from surgery, injury, or specific medical conditions, Custom-Made Chairs™ are available on select models within 3 months of receiving your chair.

To arrange customization, call Medical Breakthrough directly at (818) 308-1033. Confirm your model is eligible before requesting — Custom-Made Chairs™ are not available on all models.

Frequently Asked Questions

What the Warranty Covers

The Medical Breakthrough series of massage chairs are warranted against defects in materials and workmanship under typical residential use for a period of three (3) years from the date of receipt by the original end-user consumer.

This is a parts warranty. Replacement parts for covered defects are provided at no charge during the warranty period. Service and labor costs are not included and would be charged separately if a technician visit is required.

What Is Not Covered

Who This Warranty Applies To

This warranty applies to the original end-user consumer purchasing for personal, residential use. It is non-transferable. Chairs used in commercial environments — health clubs, clinics, spas, or any multi-user setting — are not covered under the residential warranty terms. Contact us at 866-861-6317 before purchasing for commercial use to discuss coverage options.

How to Make a Warranty Claim

If your Medical Breakthrough massage chair develops a defect covered under warranty, follow these steps:

1. Call RecovAthlete at 866-861-6317 to report the issue
2. Our team will gather details and diagnose the problem — many issues are resolvable without a parts replacement
3. If a covered part needs replacing, we will coordinate the claim and delivery of the replacement part
4. If a technician visit is required, we will advise on the service cost before any work is arranged

Warranty — Frequently Asked Questions