Introducing the Riley 3-person home spa, where luxury and innovation unite to create an intimate sanctuary of unparalleled relaxation. With its cloud-grey interior, this exceptional spa is a vision of tranquillity that invites you to escape the pressures of the world and indulge in pure bliss.
Don't be deceived by its compact design - the Riley boasts two spacious lounge seats and a total of 26 powerful jets, offering an abundance of rejuvenating power within its smaller footprint. Experience the perfect blend of luxury and efficiency as this remarkable spa provides all the features typically found in larger models, delivering an oasis of serenity tailored to your personal retreat.
Measuring just 31 inches deep and 77 inches long, the Riley offers a profound soak that allows you to fully unwind and stretch out. Immerse yourself in the warm waters, feeling the stress melt away as your body finds respite in the ample room for relaxation. It's a little slice of heaven crafted to provide pure comfort in a world of compact luxury.
Indulge your senses in the mesmerizing multi-colour underwater LED lighting system, casting a soothing glow that transforms your spa into an enchanting haven. Let the vibrant colours dance upon the water's surface, creating an ambience that is both captivating and tranquil, elevating your spa experience to new heights.
Strategically positioned back, foot and leg massage jets are the keys to complete lower body therapy. Feel the tension effortlessly dissolve as these jets work their magic, targeting and soothing your muscles with unparalleled precision. Surrender to the embrace of this therapeutic symphony, and allow your worries to be swept away by the gentle caress of hydrotherapy.
As a testament to our commitment to your satisfaction, we include an insulated spa cover and premium steps with every Riley spa, valued at $495! Not only will the cover preserve the pristine condition of your spa, but the steps provide both convenience and elegance, enhancing your overall spa experience.
The Riley 3-person home spa is more than a mere hot tub; it's an invitation to create moments of pure tranquillity and rejuvenation. Embrace the essence of luxury in a compact form and treat yourself to a spa experience that transcends expectations. It's time to elevate your well-being, and the Riley is here to guide you on your path to ultimate relaxation.
Here's why people love Luxury Spas:
Advanced Technology
Wireless Bluetooth Technology*: Allows control of the spa's music through any smart device.
Digital Smart-Touch Controls: Intuitive controls for easy operation.
Advanced Ozone Cleaning System: Eliminates ongoing maintenance and keeps water sanitized.
Smart Technology in Pumps and Heaters: Senses water conditions to save energy and improve operational costs.
Energy Efficiency
Multi-Layer Thermal Insulation: Locks in heat and saves energy.
Rigid Polystyrene Skirt: Seals in heat and protects the spa's internal components.
Experience elevated spa care with our complimentary$100 Chemical Kit!Designed to maintain water quality, it's perfect for any hot tub. Simplify spa care and enjoy relaxation with this exclusive kit, included with all Elite Series hot tub purchases.
How? Simply buy the The RILEY 3-person Luxury Hot Tub & we'll do the rest!
Description
The RILEY by Luxury Spas
Introducing the Riley 3-person home spa, where luxury and innovation unite to create an intimate sanctuary of unparalleled relaxation. With its cloud-grey interior, this exceptional spa is a vision of tranquillity that invites you to escape the pressures of the world and indulge in pure bliss.
Don't be deceived by its compact design - the Riley boasts two spacious lounge seats and a total of 26 powerful jets, offering an abundance of rejuvenating power within its smaller footprint. Experience the perfect blend of luxury and efficiency as this remarkable spa provides all the features typically found in larger models, delivering an oasis of serenity tailored to your personal retreat.
Measuring just 31 inches deep and 77 inches long, the Riley offers a profound soak that allows you to fully unwind and stretch out. Immerse yourself in the warm waters, feeling the stress melt away as your body finds respite in the ample room for relaxation. It's a little slice of heaven crafted to provide pure comfort in a world of compact luxury.
Indulge your senses in the mesmerizing multi-colour underwater LED lighting system, casting a soothing glow that transforms your spa into an enchanting haven. Let the vibrant colours dance upon the water's surface, creating an ambience that is both captivating and tranquil, elevating your spa experience to new heights.
Strategically positioned back, foot and leg massage jets are the keys to complete lower body therapy. Feel the tension effortlessly dissolve as these jets work their magic, targeting and soothing your muscles with unparalleled precision. Surrender to the embrace of this therapeutic symphony, and allow your worries to be swept away by the gentle caress of hydrotherapy.
As a testament to our commitment to your satisfaction, we include an insulated spa cover and premium steps with every Riley spa, valued at $495! Not only will the cover preserve the pristine condition of your spa, but the steps provide both convenience and elegance, enhancing your overall spa experience.
The Riley 3-person home spa is more than a mere hot tub; it's an invitation to create moments of pure tranquillity and rejuvenation. Embrace the essence of luxury in a compact form and treat yourself to a spa experience that transcends expectations. It's time to elevate your well-being, and the Riley is here to guide you on your path to ultimate relaxation.
Here's why people love Luxury Spas:
Advanced Technology
Wireless Bluetooth Technology*: Allows control of the spa's music through any smart device.
Digital Smart-Touch Controls: Intuitive controls for easy operation.
Advanced Ozone Cleaning System: Eliminates ongoing maintenance and keeps water sanitized.
Smart Technology in Pumps and Heaters: Senses water conditions to save energy and improve operational costs.
Energy Efficiency
Multi-Layer Thermal Insulation: Locks in heat and saves energy.
Rigid Polystyrene Skirt: Seals in heat and protects the spa's internal components.
Experience elevated spa care with our complimentary$100 Chemical Kit!Designed to maintain water quality, it's perfect for any hot tub. Simplify spa care and enjoy relaxation with this exclusive kit, included with all Elite Series hot tub purchases.
How? Simply buy the The RILEY 3-person Luxury Hot Tub & we'll do the rest!
Warranty
Luxury Spas USA Warranty Overview
Applicability: Covers all Luxury Spas USA branded hot tubs bought directly from Luxury Spas USA Ltd and its authorized dealers. This certificate of warranty is non-transferable.
Shell Warranty (10 years):
Protection against water loss due to structural failure for 10 years.
5-year guarantee for acrylic shell surface against water loss from material defects like cracks and delamination.
Includes all necessary parts and labor for repairs.
Electrical Equipment and Plumbing (2 years):
Guarantees pumps, heater, and control system against malfunctions from material and workmanship flaws for 2 years.
Only parts covered for repairs, labor costs excluded.
Warranty does not cover water leaks from pump and plumbing unions.
Other Spa Components (2 years):
Guarantees components such as LED lights, fuses, and jet inserts against malfunctions from material and workmanship defects.
Covers parts required for repairs; does not include labor expenses.
Spa Cover Warranty:
Guarantees the spa cover against material defects for 30 days from delivery.
Warranty Terms:
Valid for the initial purchaser at the initial installation address.
Does not cover shipping costs for parts and charges for repairs from non-authorized centers.
Written consent from Luxury Spas USA needed for any reimbursable repairs.
Luxury Spas USA decides on the fault's nature and may replace the spa if deemed necessary, with the customer bearing installation costs.
Performance:
Faults must be reported within 10 business days.
Telephone diagnosis followed by a technician visit if needed.
Charges for the technician visit apply if the issue is not manufacturing-related or covered by the warranty.
Additional Warranties (30 days):
Cover, steps, light bulbs, headrests, skirt, and filter free of defects in workmanship or materials.
One-year guarantee for other factory-installed components like LED light system, stereo, and jets.
Exclusions:
Warranty void in cases of alteration, neglect, misuse, abuse, or damage from external causes.
Does not cover items added or installed after sale, nor does it cover access to components.
Commercial use completely voids warranty coverage.
Headrest pillow damage after delivery not covered; pillows should be removed when not in use.
Service Requirements:
Original invoice or sales receipt needed for warranty service.
Guarantee service can be refused without proper documentation.
Disclaimers:
Liability limited to the law's specifics, excluding indirect damages from defects.
Maximum liability is the original purchase price.
Coverage duration fixed and non-extendable. These terms apply equally to all services by Luxury Spas USA and its representatives.
Prior to filing a warranty claim, please contact our technical support department at 866.220.7405 to troubleshoot the issue over the phone. Once a technician determines that a repair or replacement is necessary, they will coordinate the response accordingly.
For warranty claims, please complete and detach the warranty registration card below and send it along with a valid sales receipt to the warranty claims department address below. You can also contact our warranty claim department at warranty@sunraysaunas.com.
Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. Improper use or installation or damage resulting from acts of nature is not covered under the spa warranty. No other warranties expressed or implied shall be in effect in lieu of the 10-2-2 warranty listed on the warranty certificate ( and explained above)and no responsibility is assumed for present or future damage due to misuse.
LUXURY SPAS USA
Attn: Claims Department 2501 Glen Center Street
Richmond, VA, 23233
120% Price Match
RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence
At RecovAthlete, we are dedicated to supporting your health and fitness journey, and ensuring you receive the best value for your purchases. Our 120% Price Match Guarantee reflects this commitment, providing you with unmatched assurance.
How Our 120% Price Match Guarantee Works:
60-Day Window: If you find an identical item advertised at a lower price by a competitor within 60 days of your purchase, we will match it.
Beyond Matching: We don't just match the lower price; we also give you an additional 20% of the competitor's price.
Currency Consistency: The comparison must be in the same currency as your original purchase for fairness.
Detailed Terms and Conditions:
Product Eligibility: This guarantee applies to identical products (same manufacturer, model, features, and SKU Style Number) and from authorized dealers.
Price Verification: We base our comparison on the total verifiable selling price, excluding taxes. Shipping and handling are considered, especially when RecovAthlete offers free shipping.
Fairness in Comparison: Our team ensures each price match claim is valid and fair.
Exclusions to Note:
Secondary Market and Used Items: Excludes prices from secondary sellers, and used or refurbished items.
Non-Public Offers: Excludes wholesale, dealer, contract, and below-wholesale cost pricing.
Special Sales Events: Excludes pricing from sales, flash sales, promotions, closeouts, and clearance events.
Combination with Other Offers: Cannot be combined with other RecovAthlete offers, discounts, or promotions.
Our Ethical Pricing Pledge: We commit to never selling products below cost, ensuring quality and fairness.
Submitting Your Price Match Claim:
Gather Evidence: Collect the competitor's advertisement or written quote.
Provide Details: Include your contact information, order number, and product specifics.
Patience with Processing: Please allow up to six weeks for refund processing. Our 120% Price Match Guarantee is our promise to you that shopping at RecovAthlete means always getting the best value.
Shipping
Our Shipping & Returns Policy applies to all products and orders on our website. It aims to protect our customers and our business, ensuring a convenient buying experience. We encourage you to read and familiarize yourself with all our policies.
Acknowledgment and Agreement
By placing an order on our website, you confirm that you have read, understood, and agreed to our Shipping & Returns Policy, Terms of Service, and Privacy Policy.
Order Confirmation
Confirmation Email: Upon placing your order, you'll receive a confirmation email, indicating we've received your order and pre-authorized your credit card.
Stock Availability: If your item(s) is ready for immediate shipment, we'll process the charges and proceed with shipping. For backordered or out-of-stock items, we'll contact you to decide if you wish to wait.
Order Accuracy: It’s crucial to review your order confirmation email to ensure all product details are correct.
Customer Responsibilities Before Ordering
Ensure the item(s) can fit the intended space and can be moved through doors, corridors, and staircases in its packaging. Returns due to sizing issues are the customer’s responsibility (applicable only for returnable products).
Shipping Information
Shipping Times: In-stock items typically ship within 3-5 business days. Custom-made products might take up to 2 weeks before shipping.
Lead Times: Shipping times may extend during holidays, rush periods, or due to supplier backlogs. We will inform you via email for your permission to proceed in such cases.
Delivery Estimates: Delivery times vary and are not guaranteed. Details can be found on each product page.
Shipping Restrictions: We ship within the USA, excluding PO Boxes, military addresses, Hawaii, Puerto Rico, Alaska.
Address Changes: Once an order has shipped, address changes are not permitted. Returns due to address changes will incur fees as per our policy.
Freight Shipping: Some products require insured freight shipping, which differs from standard ground shipping. All shipments are delivered curbside by default.
Tracking Your Order
Tracking Information: Within 24 hours of dispatch, we'll send tracking details to your email. If you don't receive this information within the estimated shipping time, please contact us.
Troubleshooting: Check your spam/junk folders for the email. For tracking issues, contact the carrier directly with the provided information.
Deliveries
Freight Carrier Deliveries: These require scheduling a delivery appointment. It’s the customer's responsibility to schedule this with the carrier.
Appointment Flexibility: Appointments are subject to change and not guaranteed. We recommend proactive communication with the carrier.
Cancellation Policy: Cancellations due to delivery issues are not accepted. We rely on the freight company to resolve any shipping issues.
Adult Presence Required: Someone over 18 must be present to receive the shipment and sign the Bill of Lading.
Receiving Freight Shipments
Important Guidelines
Box Count: Verify you have all boxes as per the bill of lading. Report any discrepancies immediately.
Inspect for Damage: Check for visible damage before accepting delivery. Note any damage on the Bill of Lading.
Liability: Failing to report damage at the time of delivery waives your right to file shipping insurance claims.
Professional Installation: Available for an additional fee, performed by external parties. We are not liable for any installation-related damages.
Color Variations: Actual product colors may vary from online images. We suggest requesting a color sample before purchase. Returns based on color differences are not accepted.
Legal and Miscellaneous Notes
Manufacturer’s Policy: In cases of policy omission, the manufacturer's policy will apply.
Cancellation Policy: Orders can be canceled via email or phone. Refunds for cancellations before processing; post-processing cancellations follow our 30-Day Return Policy.
High-Value Orders: Orders above $5,000 or multiple cancellations may incur a 5% cancellation fee.
Note: Our return policies are influenced by the brands' own policies. Details on exceptions are listed on product pages. In all return cases, RecoAthlete reserves the right to inspect returned products and adjust credits based on the condition of the returned items.
For detailed information on our Shipping & Returns policies, please refer to our FAQ page. If you wish to initiate a return or have questions, please contact us at info@recovathlete.com.
You can return any item purchased from Luxury Spas USA within 30 days of receipt if the item is brand new and uninstalled. The item should be in its new and original condition (including: packaging, manuals, accessories, original crate, etc.). Refunds will be processed within 3 business days from the time the return is received at our warehouse.
Due to the high risk of damage when shipped back to our location, you must package the product the same way you received it including any shrink wrap, tape and form. This will help prevent damages back to us. Damaged packages shipped back to us due to poor packaging may result in a restocking fee of up to 25%.
The customer must pay all costs related to the original shipping and return shipping charges even if shipping was free. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee, return shipping fee, and less a restocking fee of 15%.
DEFECTIVE PRODUCTS POLICY
Please open and inspect all items once they arrive. You have up to 30 days from the date of delivery to notify us of any broken or defective items. If you receive a broken or defective product please contact us at 1.866.220.7405. Defective or broken items will be replaced or repaired at no charge once we receive notification of the defect or damage. After 30 days, any broken or defective items will be covered under our standard warranty policy which can be found under our Terms and Conditions.
CANCELLATION POLICY
Orders can be cancelled within 48 hours if the order has not been shipped yet. Most orders are normally shipped out within 24 hours. If you cancel the order after the order has been shipped out , you will be charged the for the original and return shipping charges and any re-consignment fees imposed by the trucking company.
All orders that are canceled will be credited in the original form of payment used when the order was placed.
SALES TAX
Applicable sales tax will be charged on the total invoice amount for all orders delivered to VA. There will be no sales tax on charged on shipments delivered outside of VA.
DUTIES AND TAXES
Duties and taxes must be collected on all shipments being delivered to Canada. Duties and taxes are collected separately by a third party customs broker. If you do not choose your own broker, luxury.com will select one for you. Luxury Spas USA can provide you an estimate of the duties and taxes prior to purchase upon request.
The RILEY by Luxury Spas
Introducing the Riley 3-person home spa, where luxury and innovation unite to create an intimate sanctuary of unparalleled relaxation. With its cloud-grey interior, this exceptional spa is a vision of tranquillity that invites you to escape the pressures of the world and indulge in pure bliss.
Don't be deceived by its compact design - the Riley boasts two spacious lounge seats and a total of 26 powerful jets, offering an abundance of rejuvenating power within its smaller footprint. Experience the perfect blend of luxury and efficiency as this remarkable spa provides all the features typically found in larger models, delivering an oasis of serenity tailored to your personal retreat.
Measuring just 31 inches deep and 77 inches long, the Riley offers a profound soak that allows you to fully unwind and stretch out. Immerse yourself in the warm waters, feeling the stress melt away as your body finds respite in the ample room for relaxation. It's a little slice of heaven crafted to provide pure comfort in a world of compact luxury.
Indulge your senses in the mesmerizing multi-colour underwater LED lighting system, casting a soothing glow that transforms your spa into an enchanting haven. Let the vibrant colours dance upon the water's surface, creating an ambience that is both captivating and tranquil, elevating your spa experience to new heights.
Strategically positioned back, foot and leg massage jets are the keys to complete lower body therapy. Feel the tension effortlessly dissolve as these jets work their magic, targeting and soothing your muscles with unparalleled precision. Surrender to the embrace of this therapeutic symphony, and allow your worries to be swept away by the gentle caress of hydrotherapy.
As a testament to our commitment to your satisfaction, we include an insulated spa cover and premium steps with every Riley spa, valued at $495! Not only will the cover preserve the pristine condition of your spa, but the steps provide both convenience and elegance, enhancing your overall spa experience.
The Riley 3-person home spa is more than a mere hot tub; it's an invitation to create moments of pure tranquillity and rejuvenation. Embrace the essence of luxury in a compact form and treat yourself to a spa experience that transcends expectations. It's time to elevate your well-being, and the Riley is here to guide you on your path to ultimate relaxation.
Here's why people love Luxury Spas:
Advanced Technology
Wireless Bluetooth Technology*: Allows control of the spa's music through any smart device.
Digital Smart-Touch Controls: Intuitive controls for easy operation.
Advanced Ozone Cleaning System: Eliminates ongoing maintenance and keeps water sanitized.
Smart Technology in Pumps and Heaters: Senses water conditions to save energy and improve operational costs.
Energy Efficiency
Multi-Layer Thermal Insulation: Locks in heat and saves energy.
Rigid Polystyrene Skirt: Seals in heat and protects the spa's internal components.
Experience elevated spa care with our complimentary$100 Chemical Kit!Designed to maintain water quality, it's perfect for any hot tub. Simplify spa care and enjoy relaxation with this exclusive kit, included with all Elite Series hot tub purchases.
How? Simply buy the The RILEY 3-person Luxury Hot Tub & we'll do the rest!
Luxury Spas USA Warranty Overview
Applicability: Covers all Luxury Spas USA branded hot tubs bought directly from Luxury Spas USA Ltd and its authorized dealers. This certificate of warranty is non-transferable.
Shell Warranty (10 years):
Protection against water loss due to structural failure for 10 years.
5-year guarantee for acrylic shell surface against water loss from material defects like cracks and delamination.
Includes all necessary parts and labor for repairs.
Electrical Equipment and Plumbing (2 years):
Guarantees pumps, heater, and control system against malfunctions from material and workmanship flaws for 2 years.
Only parts covered for repairs, labor costs excluded.
Warranty does not cover water leaks from pump and plumbing unions.
Other Spa Components (2 years):
Guarantees components such as LED lights, fuses, and jet inserts against malfunctions from material and workmanship defects.
Covers parts required for repairs; does not include labor expenses.
Spa Cover Warranty:
Guarantees the spa cover against material defects for 30 days from delivery.
Warranty Terms:
Valid for the initial purchaser at the initial installation address.
Does not cover shipping costs for parts and charges for repairs from non-authorized centers.
Written consent from Luxury Spas USA needed for any reimbursable repairs.
Luxury Spas USA decides on the fault's nature and may replace the spa if deemed necessary, with the customer bearing installation costs.
Performance:
Faults must be reported within 10 business days.
Telephone diagnosis followed by a technician visit if needed.
Charges for the technician visit apply if the issue is not manufacturing-related or covered by the warranty.
Additional Warranties (30 days):
Cover, steps, light bulbs, headrests, skirt, and filter free of defects in workmanship or materials.
One-year guarantee for other factory-installed components like LED light system, stereo, and jets.
Exclusions:
Warranty void in cases of alteration, neglect, misuse, abuse, or damage from external causes.
Does not cover items added or installed after sale, nor does it cover access to components.
Commercial use completely voids warranty coverage.
Headrest pillow damage after delivery not covered; pillows should be removed when not in use.
Service Requirements:
Original invoice or sales receipt needed for warranty service.
Guarantee service can be refused without proper documentation.
Disclaimers:
Liability limited to the law's specifics, excluding indirect damages from defects.
Maximum liability is the original purchase price.
Coverage duration fixed and non-extendable. These terms apply equally to all services by Luxury Spas USA and its representatives.
Prior to filing a warranty claim, please contact our technical support department at 866.220.7405 to troubleshoot the issue over the phone. Once a technician determines that a repair or replacement is necessary, they will coordinate the response accordingly.
For warranty claims, please complete and detach the warranty registration card below and send it along with a valid sales receipt to the warranty claims department address below. You can also contact our warranty claim department at warranty@sunraysaunas.com.
Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. Improper use or installation or damage resulting from acts of nature is not covered under the spa warranty. No other warranties expressed or implied shall be in effect in lieu of the 10-2-2 warranty listed on the warranty certificate ( and explained above)and no responsibility is assumed for present or future damage due to misuse.
LUXURY SPAS USA
Attn: Claims Department 2501 Glen Center Street
Richmond, VA, 23233
The RILEY by Luxury Spas
Introducing the Riley 3-person home spa, where luxury and innovation unite to create an intimate sanctuary of unparalleled relaxation. With its cloud-grey interior, this exceptional spa is a vision of tranquillity that invites you to escape the pressures of the world and indulge in pure bliss.
Don't be deceived by its compact design - the Riley boasts two spacious lounge seats and a total of 26 powerful jets, offering an abundance of rejuvenating power within its smaller footprint. Experience the perfect blend of luxury and efficiency as this remarkable spa provides all the features typically found in larger models, delivering an oasis of serenity tailored to your personal retreat.
Measuring just 31 inches deep and 77 inches long, the Riley offers a profound soak that allows you to fully unwind and stretch out. Immerse yourself in the warm waters, feeling the stress melt away as your body finds respite in the ample room for relaxation. It's a little slice of heaven crafted to provide pure comfort in a world of compact luxury.
Indulge your senses in the mesmerizing multi-colour underwater LED lighting system, casting a soothing glow that transforms your spa into an enchanting haven. Let the vibrant colours dance upon the water's surface, creating an ambience that is both captivating and tranquil, elevating your spa experience to new heights.
Strategically positioned back, foot and leg massage jets are the keys to complete lower body therapy. Feel the tension effortlessly dissolve as these jets work their magic, targeting and soothing your muscles with unparalleled precision. Surrender to the embrace of this therapeutic symphony, and allow your worries to be swept away by the gentle caress of hydrotherapy.
As a testament to our commitment to your satisfaction, we include an insulated spa cover and premium steps with every Riley spa, valued at $495! Not only will the cover preserve the pristine condition of your spa, but the steps provide both convenience and elegance, enhancing your overall spa experience.
The Riley 3-person home spa is more than a mere hot tub; it's an invitation to create moments of pure tranquillity and rejuvenation. Embrace the essence of luxury in a compact form and treat yourself to a spa experience that transcends expectations. It's time to elevate your well-being, and the Riley is here to guide you on your path to ultimate relaxation.
Here's why people love Luxury Spas:
Advanced Technology
Wireless Bluetooth Technology*: Allows control of the spa's music through any smart device.
Digital Smart-Touch Controls: Intuitive controls for easy operation.
Advanced Ozone Cleaning System: Eliminates ongoing maintenance and keeps water sanitized.
Smart Technology in Pumps and Heaters: Senses water conditions to save energy and improve operational costs.
Energy Efficiency
Multi-Layer Thermal Insulation: Locks in heat and saves energy.
Rigid Polystyrene Skirt: Seals in heat and protects the spa's internal components.
Experience elevated spa care with our complimentary$100 Chemical Kit!Designed to maintain water quality, it's perfect for any hot tub. Simplify spa care and enjoy relaxation with this exclusive kit, included with all Elite Series hot tub purchases.
How? Simply buy the The RILEY 3-person Luxury Hot Tub & we'll do the rest!
RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence
At RecovAthlete, we are dedicated to supporting your health and fitness journey, and ensuring you receive the best value for your purchases. Our 120% Price Match Guarantee reflects this commitment, providing you with unmatched assurance.
How Our 120% Price Match Guarantee Works:
60-Day Window: If you find an identical item advertised at a lower price by a competitor within 60 days of your purchase, we will match it.
Beyond Matching: We don't just match the lower price; we also give you an additional 20% of the competitor's price.
Currency Consistency: The comparison must be in the same currency as your original purchase for fairness.
Detailed Terms and Conditions:
Product Eligibility: This guarantee applies to identical products (same manufacturer, model, features, and SKU Style Number) and from authorized dealers.
Price Verification: We base our comparison on the total verifiable selling price, excluding taxes. Shipping and handling are considered, especially when RecovAthlete offers free shipping.
Fairness in Comparison: Our team ensures each price match claim is valid and fair.
Exclusions to Note:
Secondary Market and Used Items: Excludes prices from secondary sellers, and used or refurbished items.
Non-Public Offers: Excludes wholesale, dealer, contract, and below-wholesale cost pricing.
Special Sales Events: Excludes pricing from sales, flash sales, promotions, closeouts, and clearance events.
Combination with Other Offers: Cannot be combined with other RecovAthlete offers, discounts, or promotions.
Our Ethical Pricing Pledge: We commit to never selling products below cost, ensuring quality and fairness.
Submitting Your Price Match Claim:
Gather Evidence: Collect the competitor's advertisement or written quote.
Provide Details: Include your contact information, order number, and product specifics.
Patience with Processing: Please allow up to six weeks for refund processing. Our 120% Price Match Guarantee is our promise to you that shopping at RecovAthlete means always getting the best value.
The RILEY by Luxury Spas
Introducing the Riley 3-person home spa, where luxury and innovation unite to create an intimate sanctuary of unparalleled relaxation. With its cloud-grey interior, this exceptional spa is a vision of tranquillity that invites you to escape the pressures of the world and indulge in pure bliss.
Don't be deceived by its compact design - the Riley boasts two spacious lounge seats and a total of 26 powerful jets, offering an abundance of rejuvenating power within its smaller footprint. Experience the perfect blend of luxury and efficiency as this remarkable spa provides all the features typically found in larger models, delivering an oasis of serenity tailored to your personal retreat.
Measuring just 31 inches deep and 77 inches long, the Riley offers a profound soak that allows you to fully unwind and stretch out. Immerse yourself in the warm waters, feeling the stress melt away as your body finds respite in the ample room for relaxation. It's a little slice of heaven crafted to provide pure comfort in a world of compact luxury.
Indulge your senses in the mesmerizing multi-colour underwater LED lighting system, casting a soothing glow that transforms your spa into an enchanting haven. Let the vibrant colours dance upon the water's surface, creating an ambience that is both captivating and tranquil, elevating your spa experience to new heights.
Strategically positioned back, foot and leg massage jets are the keys to complete lower body therapy. Feel the tension effortlessly dissolve as these jets work their magic, targeting and soothing your muscles with unparalleled precision. Surrender to the embrace of this therapeutic symphony, and allow your worries to be swept away by the gentle caress of hydrotherapy.
As a testament to our commitment to your satisfaction, we include an insulated spa cover and premium steps with every Riley spa, valued at $495! Not only will the cover preserve the pristine condition of your spa, but the steps provide both convenience and elegance, enhancing your overall spa experience.
The Riley 3-person home spa is more than a mere hot tub; it's an invitation to create moments of pure tranquillity and rejuvenation. Embrace the essence of luxury in a compact form and treat yourself to a spa experience that transcends expectations. It's time to elevate your well-being, and the Riley is here to guide you on your path to ultimate relaxation.
Here's why people love Luxury Spas:
Advanced Technology
Wireless Bluetooth Technology*: Allows control of the spa's music through any smart device.
Digital Smart-Touch Controls: Intuitive controls for easy operation.
Advanced Ozone Cleaning System: Eliminates ongoing maintenance and keeps water sanitized.
Smart Technology in Pumps and Heaters: Senses water conditions to save energy and improve operational costs.
Energy Efficiency
Multi-Layer Thermal Insulation: Locks in heat and saves energy.
Rigid Polystyrene Skirt: Seals in heat and protects the spa's internal components.
Experience elevated spa care with our complimentary$100 Chemical Kit!Designed to maintain water quality, it's perfect for any hot tub. Simplify spa care and enjoy relaxation with this exclusive kit, included with all Elite Series hot tub purchases.
How? Simply buy the The RILEY 3-person Luxury Hot Tub & we'll do the rest!
Our Shipping & Returns Policy applies to all products and orders on our website. It aims to protect our customers and our business, ensuring a convenient buying experience. We encourage you to read and familiarize yourself with all our policies.
Acknowledgment and Agreement
By placing an order on our website, you confirm that you have read, understood, and agreed to our Shipping & Returns Policy, Terms of Service, and Privacy Policy.
Order Confirmation
Confirmation Email: Upon placing your order, you'll receive a confirmation email, indicating we've received your order and pre-authorized your credit card.
Stock Availability: If your item(s) is ready for immediate shipment, we'll process the charges and proceed with shipping. For backordered or out-of-stock items, we'll contact you to decide if you wish to wait.
Order Accuracy: It’s crucial to review your order confirmation email to ensure all product details are correct.
Customer Responsibilities Before Ordering
Ensure the item(s) can fit the intended space and can be moved through doors, corridors, and staircases in its packaging. Returns due to sizing issues are the customer’s responsibility (applicable only for returnable products).
Shipping Information
Shipping Times: In-stock items typically ship within 3-5 business days. Custom-made products might take up to 2 weeks before shipping.
Lead Times: Shipping times may extend during holidays, rush periods, or due to supplier backlogs. We will inform you via email for your permission to proceed in such cases.
Delivery Estimates: Delivery times vary and are not guaranteed. Details can be found on each product page.
Shipping Restrictions: We ship within the USA, excluding PO Boxes, military addresses, Hawaii, Puerto Rico, Alaska.
Address Changes: Once an order has shipped, address changes are not permitted. Returns due to address changes will incur fees as per our policy.
Freight Shipping: Some products require insured freight shipping, which differs from standard ground shipping. All shipments are delivered curbside by default.
Tracking Your Order
Tracking Information: Within 24 hours of dispatch, we'll send tracking details to your email. If you don't receive this information within the estimated shipping time, please contact us.
Troubleshooting: Check your spam/junk folders for the email. For tracking issues, contact the carrier directly with the provided information.
Deliveries
Freight Carrier Deliveries: These require scheduling a delivery appointment. It’s the customer's responsibility to schedule this with the carrier.
Appointment Flexibility: Appointments are subject to change and not guaranteed. We recommend proactive communication with the carrier.
Cancellation Policy: Cancellations due to delivery issues are not accepted. We rely on the freight company to resolve any shipping issues.
Adult Presence Required: Someone over 18 must be present to receive the shipment and sign the Bill of Lading.
Receiving Freight Shipments
Important Guidelines
Box Count: Verify you have all boxes as per the bill of lading. Report any discrepancies immediately.
Inspect for Damage: Check for visible damage before accepting delivery. Note any damage on the Bill of Lading.
Liability: Failing to report damage at the time of delivery waives your right to file shipping insurance claims.
Professional Installation: Available for an additional fee, performed by external parties. We are not liable for any installation-related damages.
Color Variations: Actual product colors may vary from online images. We suggest requesting a color sample before purchase. Returns based on color differences are not accepted.
Legal and Miscellaneous Notes
Manufacturer’s Policy: In cases of policy omission, the manufacturer's policy will apply.
Cancellation Policy: Orders can be canceled via email or phone. Refunds for cancellations before processing; post-processing cancellations follow our 30-Day Return Policy.
High-Value Orders: Orders above $5,000 or multiple cancellations may incur a 5% cancellation fee.
Note: Our return policies are influenced by the brands' own policies. Details on exceptions are listed on product pages. In all return cases, RecoAthlete reserves the right to inspect returned products and adjust credits based on the condition of the returned items.
For detailed information on our Shipping & Returns policies, please refer to our FAQ page. If you wish to initiate a return or have questions, please contact us at info@recovathlete.com.
Introducing the Riley 3-person home spa, where luxury and innovation unite to create an intimate sanctuary of unparalleled relaxation. With its cloud-grey interior, this exceptional spa is a vision of tranquillity that invites you to escape the pressures of the world and indulge in pure bliss.
Don't be deceived by its compact design - the Riley boasts two spacious lounge seats and a total of 26 powerful jets, offering an abundance of rejuvenating power within its smaller footprint. Experience the perfect blend of luxury and efficiency as this remarkable spa provides all the features typically found in larger models, delivering an oasis of serenity tailored to your personal retreat.
Measuring just 31 inches deep and 77 inches long, the Riley offers a profound soak that allows you to fully unwind and stretch out. Immerse yourself in the warm waters, feeling the stress melt away as your body finds respite in the ample room for relaxation. It's a little slice of heaven crafted to provide pure comfort in a world of compact luxury.
Indulge your senses in the mesmerizing multi-colour underwater LED lighting system, casting a soothing glow that transforms your spa into an enchanting haven. Let the vibrant colours dance upon the water's surface, creating an ambience that is both captivating and tranquil, elevating your spa experience to new heights.
Strategically positioned back, foot and leg massage jets are the keys to complete lower body therapy. Feel the tension effortlessly dissolve as these jets work their magic, targeting and soothing your muscles with unparalleled precision. Surrender to the embrace of this therapeutic symphony, and allow your worries to be swept away by the gentle caress of hydrotherapy.
As a testament to our commitment to your satisfaction, we include an insulated spa cover and premium steps with every Riley spa, valued at $495! Not only will the cover preserve the pristine condition of your spa, but the steps provide both convenience and elegance, enhancing your overall spa experience.
The Riley 3-person home spa is more than a mere hot tub; it's an invitation to create moments of pure tranquillity and rejuvenation. Embrace the essence of luxury in a compact form and treat yourself to a spa experience that transcends expectations. It's time to elevate your well-being, and the Riley is here to guide you on your path to ultimate relaxation.
Here's why people love Luxury Spas:
Advanced Technology
Wireless Bluetooth Technology*: Allows control of the spa's music through any smart device.
Digital Smart-Touch Controls: Intuitive controls for easy operation.
Advanced Ozone Cleaning System: Eliminates ongoing maintenance and keeps water sanitized.
Smart Technology in Pumps and Heaters: Senses water conditions to save energy and improve operational costs.
Energy Efficiency
Multi-Layer Thermal Insulation: Locks in heat and saves energy.
Rigid Polystyrene Skirt: Seals in heat and protects the spa's internal components.
Experience elevated spa care with our complimentary$100 Chemical Kit!Designed to maintain water quality, it's perfect for any hot tub. Simplify spa care and enjoy relaxation with this exclusive kit, included with all Elite Series hot tub purchases.
How? Simply buy the The RILEY 3-person Luxury Hot Tub & we'll do the rest!
30 Day Return Policy
You can return any item purchased from Luxury Spas USA within 30 days of receipt if the item is brand new and uninstalled. The item should be in its new and original condition (including: packaging, manuals, accessories, original crate, etc.). Refunds will be processed within 3 business days from the time the return is received at our warehouse.
Due to the high risk of damage when shipped back to our location, you must package the product the same way you received it including any shrink wrap, tape and form. This will help prevent damages back to us. Damaged packages shipped back to us due to poor packaging may result in a restocking fee of up to 25%.
The customer must pay all costs related to the original shipping and return shipping charges even if shipping was free. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee, return shipping fee, and less a restocking fee of 15%.
DEFECTIVE PRODUCTS POLICY
Please open and inspect all items once they arrive. You have up to 30 days from the date of delivery to notify us of any broken or defective items. If you receive a broken or defective product please contact us at 1.866.220.7405. Defective or broken items will be replaced or repaired at no charge once we receive notification of the defect or damage. After 30 days, any broken or defective items will be covered under our standard warranty policy which can be found under our Terms and Conditions.
CANCELLATION POLICY
Orders can be cancelled within 48 hours if the order has not been shipped yet. Most orders are normally shipped out within 24 hours. If you cancel the order after the order has been shipped out , you will be charged the for the original and return shipping charges and any re-consignment fees imposed by the trucking company.
All orders that are canceled will be credited in the original form of payment used when the order was placed.
SALES TAX
Applicable sales tax will be charged on the total invoice amount for all orders delivered to VA. There will be no sales tax on charged on shipments delivered outside of VA.
DUTIES AND TAXES
Duties and taxes must be collected on all shipments being delivered to Canada. Duties and taxes are collected separately by a third party customs broker. If you do not choose your own broker, luxury.com will select one for you. Luxury Spas USA can provide you an estimate of the duties and taxes prior to purchase upon request.