Harvia PRO 20 DUO Steel 24.1kW Wood Burning Sauna Stove | WK200SLUX

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Secure Your Sauna Experience with RecovAthlete's' Harvia Electric Heater Warranty

Enjoy peace of mind with your Harvia Electric Sauna Heater purchase, backed by RecovAthlete's comprehensive limited warranty. This commitment guarantees that your sauna heater will be protected against defects in materials and workmanship, ensuring a seamless and worry-free experience.

Key Features of Your Warranty:

• Coverage for Defects: Rest assured knowing that any defects in materials and workmanship are covered for a specified period. This includes one year for heating elements (coils) and five years for other sauna heater components from the date of delivery.

• Exclusive to Original Purchaser: This warranty is specifically tailored to protect you, the original consumer, emphasizing our commitment to your satisfaction.

• Variety of Remedies Available: In case of any defects, RecovAthlete offers multiple solutions:

  • Replacement Parts or Entire Product: We'll provide parts or replace the product if it's beyond repair, completely free of charge.
  • Refund Option: Depending on the defect's extent, get a partial or full refund of the purchase price.

• Shipping Fees Covered for Returns: If returning the defective product is necessary, we'll handle the shipping costs, ensuring a hassle-free process.

Important Warranty Details:

• Exclusions: Note that the warranty does not cover damages due to transportation, storage, improper use, lack of maintenance, unauthorized repairs, and wear and tear.

• How to Claim: Simply contact our after-sales team at info@recovathlete.com with product details and a description of the defect during the warranty period.

• Limitation of Liability: While we strive for excellence, our liability is limited to the actual amount paid for the defective product, excluding consequential or incidental damages.

By choosing Harvia Electric Sauna Heaters from RecovAthlete, you're not just buying a product; you're investing in a reliable and stress-free sauna experience. Our warranty is designed to ensure that your satisfaction remains our top priority.

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RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence

At RecovAthlete, we are dedicated to supporting your health and fitness journey, and ensuring you receive the best value for your purchases. Our 120% Price Match Guarantee reflects this commitment, providing you with unmatched assurance.

How Our 120% Price Match Guarantee Works:

1. 60-Day Window: If you find an identical item advertised at a lower price by a competitor within 60 days of your purchase, we will match it.
2. Beyond Matching: We don't just match the lower price; we also give you an additional 20% of the competitor's price.
3. Currency Consistency: The comparison must be in the same currency as your original purchase for fairness.

Detailed Terms and Conditions:

• Product Eligibility: This guarantee applies to identical products (same manufacturer, model, features, and SKU Style Number) and from authorized dealers.
• Price Verification: We base our comparison on the total verifiable selling price, excluding taxes. Shipping and handling are considered, especially when RecovAthlete offers free shipping.
• Fairness in Comparison: Our team ensures each price match claim is valid and fair.

Exclusions to Note:

• Secondary Market and Used Items: Excludes prices from secondary sellers, and used or refurbished items.
• Non-Public Offers: Excludes wholesale, dealer, contract, and below-wholesale cost pricing.
• Special Sales Events: Excludes pricing from sales, flash sales, promotions, closeouts, and clearance events.
• Combination with Other Offers: Cannot be combined with other RecovAthlete offers, discounts, or promotions.

Our Ethical Pricing Pledge: We commit to never selling products below cost, ensuring quality and fairness.

Submitting Your Price Match Claim:

• Gather Evidence: Collect the competitor's advertisement or written quote.
• Provide Details: Include your contact information, order number, and product specifics.
• Claim Process: Submit your claim via our Contact Us page: RecovAthlete Contact Us.

Patience with Processing: Please allow up to six weeks for refund processing. Our 120% Price Match Guarantee is our promise to you that shopping at RecovAthlete means always getting the best value.

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Learn more about our shipping policy

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Easy Returns & Refunds Policy

30-Day Hassle-Free Returns

• Return any item within 30 days for a full refund*.
• Initiate your return by emailing us for simple steps.
• Note: Return shipping and restocking fees apply.

Return Conditions

• Items must be in original condition, unused, with tags and packaging.

How to Start a Return

• Contact us at info@recovathlete.com for a Return Authorization (RA#) and shipping label.
• Returns without prior request will not be accepted.

Dealing with Damages & Issues

• Inspect your order upon arrival.
• Contact us immediately for defective or incorrect items.
• We'll replace parts or issue a refund as needed.

Exchanges

• Not satisfied? Contact us for an exchange.

Refund Process

• Email us with your order number and refund reason.
• Include photos of damage if applicable.
• We'll guide you through the brand-specific refund process.
• Approved refunds processed within 10 business days to the original payment method.
• Contact us if refunds take longer than 10 business days.