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Canadian Spa Company Gander 4-Person 15-Jet Portable Hot Tub KH-10099
Ships within 7 business days | Free Shipping
- Regular price
- $5,175.00
- Regular price
-
- Sale price
- $5,175.00
- Unit price
- per
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7
Description
Canadian Spa Gander Hot Tub: Black Ice Finish, 15 Jets, Plug In and Go
✔ Authorized Canadian Spa Company retailer. RecovAthlete ships and supports the full lineup across the US.
The Canadian Spa Gander Hot Tub (KH-10099) delivers the same plug-and-play performance as the Granby with one design difference: a Black Ice cabinet finish that pairs with dark outdoor furniture, modern decking, and contemporary patio design. Four adults, 15 adjustable hydrotherapy jets, 120V-15A plug. No electrician required.
Same 7-layer blackout insulation, same Glacier antimicrobial filtration, same 1.0 kW heater as the standard model. The cabinet finish is the purchase decision: Gander for dark modern design, standard cabinet for classic patios.
Black Ice
UV-resistant dark cabinet finish that won't fade or chalk in direct sun
15
Adjustable hydrotherapy jets across 4 seats
120V
Standard household outlet, no electrical work needed
BEST FOR
- Buyers with dark patio furniture, slate decking, or modern outdoor design
- First-time hot tub owners who want finish aesthetics to match their property
- Renters, condos, and rooftop installs where 240V isn't available
- Light-to-moderate use (2 to 3 sessions per week)
- Couples and small households (2 to 4 regular users)
NOT IDEAL FOR
- Heavy daily users. The Manitoba with 1.5 kW heater
- Buyers who don't care about finish and want the lowest price. The Granby
- Households of 5+. The Muskoka is the plug-and-play option at that size
- Cold-climate aggressive winter users. 1.0 kW heater is the limit in deep cold
WHY RECOVATHLETE CARRIES THIS
- Full manufacturer warranty applies. We're an authorized dealer, not a marketplace reseller
- Pre-sale sizing consultation to confirm space, electrical readiness, and delivery access before you buy
- US-wide freight with liftgate delivery; we track every order to confirmed delivery window
- Dedicated US support line: 866-861-6317. One number, one team, no ticket queues
- Financing available through multiple partners. Call to discuss monthly payment structures before ordering
Who Buys the Gander
- Modern-design homeowners. Dark patio furniture, gray or black decking, contemporary architecture. Standard cabinet finishes don't match.
- Renters and condo owners. Cannot run 240V. Need plug-and-play but want finish to match the building's aesthetic.
- Rooftop and urban patio installers. Space-constrained. 67"×60" footprint fits where larger units cannot.
- First-time buyers with design sensitivity. Not willing to trade appearance for price. Want the entry-tier performance with premium visual.
- Light-use wellness buyers. 2 to 3 sessions per week. 1.0 kW heater is adequate for this pattern, Black Ice finish adds the visual upgrade.
What the Gander Delivers
- Black Ice UV-resistant finish. Dark cabinet that won't fade or chalk in direct sun. Tested through multiple seasons of outdoor exposure. Matches dark outdoor furniture and contemporary decking.
- Plugs into standard 120V-15A outlet. Same no-electrician install as every 120V model in the lineup. No permit, no dedicated circuit, no capital project.
- 15 stainless-steel adjustable jets. Four seats with jets positioned for lower back, shoulder, and calf. Each jet is adjustable for pressure and direction.
- 7-layer blackout insulation. Same insulation grade as the 240V premium models. Operating cost stays reasonable once up to temperature.
- Glacier antimicrobial filtration plus ozone. Premium water treatment at the entry price point. Lower chemical use than basic plug-and-play brands.
Specs, What They Actually Mean for You
| Specification | What it means for you |
|---|---|
| Black Ice exterior finish | Dark cabinet finish that contrasts with most patio or deck surfaces. UV-resistant, won't fade or chalk in direct sun over multiple seasons. |
| 15 stainless-steel jets | 15 targeted jets across 4 seats. Corrosion-resistant stainless steel, positioned for lower back, shoulders, and calves. |
| 120V-15A plug | Standard household outlet on a dedicated 15-amp circuit. No high-draw appliances on the same breaker. |
| 1.0 kW heater | Entry plug-and-play heater. Best practice: keep the tub running year-round rather than cycling off and on. |
| 7-layer blackout insulation | Closed-cell foam holds heat in cold conditions. Keeps operating cost reasonable. |
| 67"×60"×29" footprint | Compact, fits patios, rooftops, and smaller decks. |
WHAT SHIPS WITH IT
- Gander hot tub unit (KH-10099) in Black Ice finish
- Insulated hardtop cover with locking clips
- Glacier filter set (pre-installed)
- Ozone generator (pre-installed)
- Chemical starter kit
- Owner's manual and 120V setup guide
Questions about accessories or upgrades? Call 866-861-6317 before ordering.
Full Specifications
| Model | Gander (KH-10099) |
| Capacity | 4 persons |
| Total jets | 15 adjustable stainless-steel hydrotherapy jets |
| Electrical | 120V-15A standard household outlet, no electrician required |
| Dimensions | 67"×60"×29" |
| Weight | 400 lbs dry / 1,550 lbs filled |
| Water capacity | 550 L |
| Pump | 2-speed 1.5 HP |
| Heater | 1.0 kW |
| Filtration | Glacier antimicrobial filter + ozone generator |
| Insulation | 7-layer blackout with closed-cell foam + heat retention blanket |
| Audio/Lighting | Multi-color LED, 12+ settings. No Bluetooth, no aromatherapy. Black Ice finish. |
| SKU | KH-10099 |
Compare the Canadian Spa Lineup
| Feature | Granby 4-Person | Gander 4-Person ★ | Manitoba 4-Person |
|---|---|---|---|
| Price | $5,175 | $5,175 | $7,500 |
| Capacity | 4 | 4 | 4 |
| Jets | 15 | 15 | 15 |
| Heater | 1.0 kW | 1.0 kW | 1.5 kW |
| Finish | Standard | Black Ice | Standard |
| Best for | Entry buyer | Modern design | Cold climate |
Putting the Investment in Context
The Gander sits between inflatable and rotomolded entry-level units (compromised insulation, short lifespans, failure modes in cold climates) and resort-grade custom installations (permanent site build-out, 5-figure labor). Hardshell construction, purpose-built insulation, and US-wide dealer support at the mid-tier of the hot tub market, not the bottom.
Financing is available through multiple partners. Call 866-861-6317 before ordering to structure monthly payments.
What Happens After You Order
1
Order confirmation
We confirm your order and call within 1 business day to verify address, delivery access, and electrical readiness. If anything's unclear, we flag it now, not on delivery day.
2
Freight scheduling
Lead time typically 2 to 3 weeks. You receive tracking and a confirmed delivery window.
3
Delivery and placement
Curbside liftgate delivery. Plug into a dedicated 120V-15A outlet (GFCI recommended). No electrician required.
4
First-fill support
We walk through water chemistry, filter startup, and temperature calibration. Call 866-861-6317 with any questions after your first fill.
Shipping and Delivery
Freight carrier with liftgate delivery to the contiguous US. Final positioning to pad, deck, or patio is your installer's job or a 2-to-4-person moving crew.
Electrical: 120V-15A standard household outlet on a dedicated circuit. No electrician required. GFCI outlet recommended.
Call 866-861-6317 before ordering to confirm delivery logistics, site access, and structural support for your address.
Also Consider
Granby 4-Person Hot Tub
15 jets, 120V plug-and-play. Entry-tier hardshell.
Manitoba 4-Person Hot Tub
15 jets, 1.5 kW heater, 120V. Cold-climate plug-and-play.
Muskoka 5-Person Hot Tub
14 jets, 900 L, 120V plug-and-play. Largest plug-in unit.
Frequently Asked Questions
Is the Gander really just a finish upgrade on the Granby?
Yes. Same 15-jet, 4-person, 120V platform. Same 1.0 kW heater, same insulation, same filtration. The decision is cabinet finish: Gander in Black Ice for dark/modern design, Granby in standard for classic patios.
How does the Black Ice finish hold up?
UV-resistant finish, tested through multi-season outdoor exposure. Won't fade, chalk, or discolor in direct sun the way cheaper dark cabinet finishes do. Hose-rinse cleanable.
Will this handle a North Dakota winter?
The 7-layer blackout insulation handles cold. The 1.0 kW heater is slower in aggressive cold, so heavy daily winter use pushes it. For hard winter use, the Manitoba 1.5 kW heater upgrade is the better pick.
Does it need a special outlet?
Standard 120V-15A dedicated outlet. No sharing with other high-draw appliances. GFCI recommended.
Is financing available?
Yes. Call 866-861-6317 to structure monthly payments through our financing partners.
What's the lead time?
Typically 2 to 3 weeks in the contiguous US. Curbside freight delivery with liftgate. We call within one business day to confirm logistics.
120% Price Match
Financing
Shipping
Warranty
Canadian Spa Gander Hot Tub: Black Ice Finish, 15 Jets, Plug In and Go
✔ Authorized Canadian Spa Company retailer. RecovAthlete ships and supports the full lineup across the US.
The Canadian Spa Gander Hot Tub (KH-10099) delivers the same plug-and-play performance as the Granby with one design difference: a Black Ice cabinet finish that pairs with dark outdoor furniture, modern decking, and contemporary patio design. Four adults, 15 adjustable hydrotherapy jets, 120V-15A plug. No electrician required.
Same 7-layer blackout insulation, same Glacier antimicrobial filtration, same 1.0 kW heater as the standard model. The cabinet finish is the purchase decision: Gander for dark modern design, standard cabinet for classic patios.
Black Ice
UV-resistant dark cabinet finish that won't fade or chalk in direct sun
15
Adjustable hydrotherapy jets across 4 seats
120V
Standard household outlet, no electrical work needed
BEST FOR
- Buyers with dark patio furniture, slate decking, or modern outdoor design
- First-time hot tub owners who want finish aesthetics to match their property
- Renters, condos, and rooftop installs where 240V isn't available
- Light-to-moderate use (2 to 3 sessions per week)
- Couples and small households (2 to 4 regular users)
NOT IDEAL FOR
- Heavy daily users. The Manitoba with 1.5 kW heater
- Buyers who don't care about finish and want the lowest price. The Granby
- Households of 5+. The Muskoka is the plug-and-play option at that size
- Cold-climate aggressive winter users. 1.0 kW heater is the limit in deep cold
WHY RECOVATHLETE CARRIES THIS
- Full manufacturer warranty applies. We're an authorized dealer, not a marketplace reseller
- Pre-sale sizing consultation to confirm space, electrical readiness, and delivery access before you buy
- US-wide freight with liftgate delivery; we track every order to confirmed delivery window
- Dedicated US support line: 866-861-6317. One number, one team, no ticket queues
- Financing available through multiple partners. Call to discuss monthly payment structures before ordering
Who Buys the Gander
- Modern-design homeowners. Dark patio furniture, gray or black decking, contemporary architecture. Standard cabinet finishes don't match.
- Renters and condo owners. Cannot run 240V. Need plug-and-play but want finish to match the building's aesthetic.
- Rooftop and urban patio installers. Space-constrained. 67"×60" footprint fits where larger units cannot.
- First-time buyers with design sensitivity. Not willing to trade appearance for price. Want the entry-tier performance with premium visual.
- Light-use wellness buyers. 2 to 3 sessions per week. 1.0 kW heater is adequate for this pattern, Black Ice finish adds the visual upgrade.
What the Gander Delivers
- Black Ice UV-resistant finish. Dark cabinet that won't fade or chalk in direct sun. Tested through multiple seasons of outdoor exposure. Matches dark outdoor furniture and contemporary decking.
- Plugs into standard 120V-15A outlet. Same no-electrician install as every 120V model in the lineup. No permit, no dedicated circuit, no capital project.
- 15 stainless-steel adjustable jets. Four seats with jets positioned for lower back, shoulder, and calf. Each jet is adjustable for pressure and direction.
- 7-layer blackout insulation. Same insulation grade as the 240V premium models. Operating cost stays reasonable once up to temperature.
- Glacier antimicrobial filtration plus ozone. Premium water treatment at the entry price point. Lower chemical use than basic plug-and-play brands.
Specs, What They Actually Mean for You
| Specification | What it means for you |
|---|---|
| Black Ice exterior finish | Dark cabinet finish that contrasts with most patio or deck surfaces. UV-resistant, won't fade or chalk in direct sun over multiple seasons. |
| 15 stainless-steel jets | 15 targeted jets across 4 seats. Corrosion-resistant stainless steel, positioned for lower back, shoulders, and calves. |
| 120V-15A plug | Standard household outlet on a dedicated 15-amp circuit. No high-draw appliances on the same breaker. |
| 1.0 kW heater | Entry plug-and-play heater. Best practice: keep the tub running year-round rather than cycling off and on. |
| 7-layer blackout insulation | Closed-cell foam holds heat in cold conditions. Keeps operating cost reasonable. |
| 67"×60"×29" footprint | Compact, fits patios, rooftops, and smaller decks. |
WHAT SHIPS WITH IT
- Gander hot tub unit (KH-10099) in Black Ice finish
- Insulated hardtop cover with locking clips
- Glacier filter set (pre-installed)
- Ozone generator (pre-installed)
- Chemical starter kit
- Owner's manual and 120V setup guide
Questions about accessories or upgrades? Call 866-861-6317 before ordering.
Full Specifications
| Model | Gander (KH-10099) |
| Capacity | 4 persons |
| Total jets | 15 adjustable stainless-steel hydrotherapy jets |
| Electrical | 120V-15A standard household outlet, no electrician required |
| Dimensions | 67"×60"×29" |
| Weight | 400 lbs dry / 1,550 lbs filled |
| Water capacity | 550 L |
| Pump | 2-speed 1.5 HP |
| Heater | 1.0 kW |
| Filtration | Glacier antimicrobial filter + ozone generator |
| Insulation | 7-layer blackout with closed-cell foam + heat retention blanket |
| Audio/Lighting | Multi-color LED, 12+ settings. No Bluetooth, no aromatherapy. Black Ice finish. |
| SKU | KH-10099 |
Compare the Canadian Spa Lineup
| Feature | Granby 4-Person | Gander 4-Person ★ | Manitoba 4-Person |
|---|---|---|---|
| Price | $5,175 | $5,175 | $7,500 |
| Capacity | 4 | 4 | 4 |
| Jets | 15 | 15 | 15 |
| Heater | 1.0 kW | 1.0 kW | 1.5 kW |
| Finish | Standard | Black Ice | Standard |
| Best for | Entry buyer | Modern design | Cold climate |
Putting the Investment in Context
The Gander sits between inflatable and rotomolded entry-level units (compromised insulation, short lifespans, failure modes in cold climates) and resort-grade custom installations (permanent site build-out, 5-figure labor). Hardshell construction, purpose-built insulation, and US-wide dealer support at the mid-tier of the hot tub market, not the bottom.
Financing is available through multiple partners. Call 866-861-6317 before ordering to structure monthly payments.
What Happens After You Order
1
Order confirmation
We confirm your order and call within 1 business day to verify address, delivery access, and electrical readiness. If anything's unclear, we flag it now, not on delivery day.
2
Freight scheduling
Lead time typically 2 to 3 weeks. You receive tracking and a confirmed delivery window.
3
Delivery and placement
Curbside liftgate delivery. Plug into a dedicated 120V-15A outlet (GFCI recommended). No electrician required.
4
First-fill support
We walk through water chemistry, filter startup, and temperature calibration. Call 866-861-6317 with any questions after your first fill.
Shipping and Delivery
Freight carrier with liftgate delivery to the contiguous US. Final positioning to pad, deck, or patio is your installer's job or a 2-to-4-person moving crew.
Electrical: 120V-15A standard household outlet on a dedicated circuit. No electrician required. GFCI outlet recommended.
Call 866-861-6317 before ordering to confirm delivery logistics, site access, and structural support for your address.
Also Consider
Granby 4-Person Hot Tub
15 jets, 120V plug-and-play. Entry-tier hardshell.
Manitoba 4-Person Hot Tub
15 jets, 1.5 kW heater, 120V. Cold-climate plug-and-play.
Muskoka 5-Person Hot Tub
14 jets, 900 L, 120V plug-and-play. Largest plug-in unit.
Frequently Asked Questions
Is the Gander really just a finish upgrade on the Granby?
Yes. Same 15-jet, 4-person, 120V platform. Same 1.0 kW heater, same insulation, same filtration. The decision is cabinet finish: Gander in Black Ice for dark/modern design, Granby in standard for classic patios.
How does the Black Ice finish hold up?
UV-resistant finish, tested through multi-season outdoor exposure. Won't fade, chalk, or discolor in direct sun the way cheaper dark cabinet finishes do. Hose-rinse cleanable.
Will this handle a North Dakota winter?
The 7-layer blackout insulation handles cold. The 1.0 kW heater is slower in aggressive cold, so heavy daily winter use pushes it. For hard winter use, the Manitoba 1.5 kW heater upgrade is the better pick.
Does it need a special outlet?
Standard 120V-15A dedicated outlet. No sharing with other high-draw appliances. GFCI recommended.
Is financing available?
Yes. Call 866-861-6317 to structure monthly payments through our financing partners.
What's the lead time?
Typically 2 to 3 weeks in the contiguous US. Curbside freight delivery with liftgate. We call within one business day to confirm logistics.
RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence
At RecovAthlete, we’re here to support your recovery and performance goals—without overpaying. Our 120% Price Match Guarantee makes sure you always get the best deal. If you find a lower price, not only will we match it, we’ll beat it by adding 20% of the price difference back to your refund.
How It Works:
- 60-Day Window: If you find the same item at a lower price from an authorized competitor within 60 days of your purchase, we’ll match it.
- We Add 20%: Besides matching the price, we give you 20% of the difference back.
- Same Currency: Price comparisons must be in the same currency as your original purchase.
- MAP Policy Required: The competitor must be an authorized dealer of the product and follow a Minimum Advertised Price (MAP) policy set by the manufacturer.
Terms and Conditions:
- Eligible Products: Must be the same model, SKU, and from an authorized seller.
- Verifiable Prices: We compare total verifiable selling prices (excluding taxes), including shipping.
- Manual Review: Our team reviews all claims for validity and eligibility.
Exclusions:
- Used, refurbished, or secondary-market products
- Wholesale, contract, or below-cost pricing
- Marketplace sellers (Amazon, Walmart, Costco, etc.)
- Flash sales, closeouts, clearance, or limited-time promos
- Price matches can’t be combined with other RecovAthlete discounts or offers
Our Ethical Pricing Pledge
We don’t undercut manufacturers or sell below cost. We follow ethical pricing standards prioritizing fairness, brand integrity, and long-term trust.
How to Submit a Claim:
- Get Proof: A screenshot, ad, or live link showing the competitor's lower price.
- Send Details: Include your order number, the product name, and the competitor info.
- Submit via Contact Page: [RecovAthlete Contact Us]
- Processing: Allow up to 6 weeks for verification and refund processing.
With our 120% Price Match Guarantee, you can shop knowing you’ll never miss out on a better deal—because we’ll beat it.
Canadian Spa Gander Hot Tub: Black Ice Finish, 15 Jets, Plug In and Go
✔ Authorized Canadian Spa Company retailer. RecovAthlete ships and supports the full lineup across the US.
The Canadian Spa Gander Hot Tub (KH-10099) delivers the same plug-and-play performance as the Granby with one design difference: a Black Ice cabinet finish that pairs with dark outdoor furniture, modern decking, and contemporary patio design. Four adults, 15 adjustable hydrotherapy jets, 120V-15A plug. No electrician required.
Same 7-layer blackout insulation, same Glacier antimicrobial filtration, same 1.0 kW heater as the standard model. The cabinet finish is the purchase decision: Gander for dark modern design, standard cabinet for classic patios.
Black Ice
UV-resistant dark cabinet finish that won't fade or chalk in direct sun
15
Adjustable hydrotherapy jets across 4 seats
120V
Standard household outlet, no electrical work needed
BEST FOR
- Buyers with dark patio furniture, slate decking, or modern outdoor design
- First-time hot tub owners who want finish aesthetics to match their property
- Renters, condos, and rooftop installs where 240V isn't available
- Light-to-moderate use (2 to 3 sessions per week)
- Couples and small households (2 to 4 regular users)
NOT IDEAL FOR
- Heavy daily users. The Manitoba with 1.5 kW heater
- Buyers who don't care about finish and want the lowest price. The Granby
- Households of 5+. The Muskoka is the plug-and-play option at that size
- Cold-climate aggressive winter users. 1.0 kW heater is the limit in deep cold
WHY RECOVATHLETE CARRIES THIS
- Full manufacturer warranty applies. We're an authorized dealer, not a marketplace reseller
- Pre-sale sizing consultation to confirm space, electrical readiness, and delivery access before you buy
- US-wide freight with liftgate delivery; we track every order to confirmed delivery window
- Dedicated US support line: 866-861-6317. One number, one team, no ticket queues
- Financing available through multiple partners. Call to discuss monthly payment structures before ordering
Who Buys the Gander
- Modern-design homeowners. Dark patio furniture, gray or black decking, contemporary architecture. Standard cabinet finishes don't match.
- Renters and condo owners. Cannot run 240V. Need plug-and-play but want finish to match the building's aesthetic.
- Rooftop and urban patio installers. Space-constrained. 67"×60" footprint fits where larger units cannot.
- First-time buyers with design sensitivity. Not willing to trade appearance for price. Want the entry-tier performance with premium visual.
- Light-use wellness buyers. 2 to 3 sessions per week. 1.0 kW heater is adequate for this pattern, Black Ice finish adds the visual upgrade.
What the Gander Delivers
- Black Ice UV-resistant finish. Dark cabinet that won't fade or chalk in direct sun. Tested through multiple seasons of outdoor exposure. Matches dark outdoor furniture and contemporary decking.
- Plugs into standard 120V-15A outlet. Same no-electrician install as every 120V model in the lineup. No permit, no dedicated circuit, no capital project.
- 15 stainless-steel adjustable jets. Four seats with jets positioned for lower back, shoulder, and calf. Each jet is adjustable for pressure and direction.
- 7-layer blackout insulation. Same insulation grade as the 240V premium models. Operating cost stays reasonable once up to temperature.
- Glacier antimicrobial filtration plus ozone. Premium water treatment at the entry price point. Lower chemical use than basic plug-and-play brands.
Specs, What They Actually Mean for You
| Specification | What it means for you |
|---|---|
| Black Ice exterior finish | Dark cabinet finish that contrasts with most patio or deck surfaces. UV-resistant, won't fade or chalk in direct sun over multiple seasons. |
| 15 stainless-steel jets | 15 targeted jets across 4 seats. Corrosion-resistant stainless steel, positioned for lower back, shoulders, and calves. |
| 120V-15A plug | Standard household outlet on a dedicated 15-amp circuit. No high-draw appliances on the same breaker. |
| 1.0 kW heater | Entry plug-and-play heater. Best practice: keep the tub running year-round rather than cycling off and on. |
| 7-layer blackout insulation | Closed-cell foam holds heat in cold conditions. Keeps operating cost reasonable. |
| 67"×60"×29" footprint | Compact, fits patios, rooftops, and smaller decks. |
WHAT SHIPS WITH IT
- Gander hot tub unit (KH-10099) in Black Ice finish
- Insulated hardtop cover with locking clips
- Glacier filter set (pre-installed)
- Ozone generator (pre-installed)
- Chemical starter kit
- Owner's manual and 120V setup guide
Questions about accessories or upgrades? Call 866-861-6317 before ordering.
Full Specifications
| Model | Gander (KH-10099) |
| Capacity | 4 persons |
| Total jets | 15 adjustable stainless-steel hydrotherapy jets |
| Electrical | 120V-15A standard household outlet, no electrician required |
| Dimensions | 67"×60"×29" |
| Weight | 400 lbs dry / 1,550 lbs filled |
| Water capacity | 550 L |
| Pump | 2-speed 1.5 HP |
| Heater | 1.0 kW |
| Filtration | Glacier antimicrobial filter + ozone generator |
| Insulation | 7-layer blackout with closed-cell foam + heat retention blanket |
| Audio/Lighting | Multi-color LED, 12+ settings. No Bluetooth, no aromatherapy. Black Ice finish. |
| SKU | KH-10099 |
Compare the Canadian Spa Lineup
| Feature | Granby 4-Person | Gander 4-Person ★ | Manitoba 4-Person |
|---|---|---|---|
| Price | $5,175 | $5,175 | $7,500 |
| Capacity | 4 | 4 | 4 |
| Jets | 15 | 15 | 15 |
| Heater | 1.0 kW | 1.0 kW | 1.5 kW |
| Finish | Standard | Black Ice | Standard |
| Best for | Entry buyer | Modern design | Cold climate |
Putting the Investment in Context
The Gander sits between inflatable and rotomolded entry-level units (compromised insulation, short lifespans, failure modes in cold climates) and resort-grade custom installations (permanent site build-out, 5-figure labor). Hardshell construction, purpose-built insulation, and US-wide dealer support at the mid-tier of the hot tub market, not the bottom.
Financing is available through multiple partners. Call 866-861-6317 before ordering to structure monthly payments.
What Happens After You Order
1
Order confirmation
We confirm your order and call within 1 business day to verify address, delivery access, and electrical readiness. If anything's unclear, we flag it now, not on delivery day.
2
Freight scheduling
Lead time typically 2 to 3 weeks. You receive tracking and a confirmed delivery window.
3
Delivery and placement
Curbside liftgate delivery. Plug into a dedicated 120V-15A outlet (GFCI recommended). No electrician required.
4
First-fill support
We walk through water chemistry, filter startup, and temperature calibration. Call 866-861-6317 with any questions after your first fill.
Shipping and Delivery
Freight carrier with liftgate delivery to the contiguous US. Final positioning to pad, deck, or patio is your installer's job or a 2-to-4-person moving crew.
Electrical: 120V-15A standard household outlet on a dedicated circuit. No electrician required. GFCI outlet recommended.
Call 866-861-6317 before ordering to confirm delivery logistics, site access, and structural support for your address.
Also Consider
Granby 4-Person Hot Tub
15 jets, 120V plug-and-play. Entry-tier hardshell.
Manitoba 4-Person Hot Tub
15 jets, 1.5 kW heater, 120V. Cold-climate plug-and-play.
Muskoka 5-Person Hot Tub
14 jets, 900 L, 120V plug-and-play. Largest plug-in unit.
Frequently Asked Questions
Is the Gander really just a finish upgrade on the Granby?
Yes. Same 15-jet, 4-person, 120V platform. Same 1.0 kW heater, same insulation, same filtration. The decision is cabinet finish: Gander in Black Ice for dark/modern design, Granby in standard for classic patios.
How does the Black Ice finish hold up?
UV-resistant finish, tested through multi-season outdoor exposure. Won't fade, chalk, or discolor in direct sun the way cheaper dark cabinet finishes do. Hose-rinse cleanable.
Will this handle a North Dakota winter?
The 7-layer blackout insulation handles cold. The 1.0 kW heater is slower in aggressive cold, so heavy daily winter use pushes it. For hard winter use, the Manitoba 1.5 kW heater upgrade is the better pick.
Does it need a special outlet?
Standard 120V-15A dedicated outlet. No sharing with other high-draw appliances. GFCI recommended.
Is financing available?
Yes. Call 866-861-6317 to structure monthly payments through our financing partners.
What's the lead time?
Typically 2 to 3 weeks in the contiguous US. Curbside freight delivery with liftgate. We call within one business day to confirm logistics.
Flexible Financing for Your Recovery Equipment
Whether you're buying for personal use or outfitting a gym, clinic, or medspa, we've partnered with trusted financing companies to give you flexible ways to pay. Apply in minutes. Get a decision fast. Pay over time.
RecovAthlete has no control over any financing decision. Approval is based on your creditworthiness and is solely the lender's decision.
Personal Financing
Pay Over Time with Affirm
Buying a hyperbaric chamber, Pilates reformer, or infrared sauna for personal use? Affirm lets you split the cost into manageable payments.
How It Works
1
Add equipment to your cart and select Affirm at checkout.
2
Provide a few details: name, phone number, date of birth.
3
Get a real-time decision. Most approvals happen in seconds.
4
Choose the payment plan that fits your budget. Your order ships.
Payment Options
Example: A $1,599 purchase might cost $145/mo over 12 months at 15% APR.
What You Should Know
No hidden fees. No origination fees, no prepayment penalties, and no late fees.
No credit score impact to apply. Soft check for prequalification. Monthly plans may involve a hard inquiry.
Pay it off early. No penalty. No extra charges. Close out your balance whenever you want.
Credit reporting. Affirm reports to Experian and TransUnion. On-time payments help. Late payments hurt.
Minimum purchase: $35.
U.S. shipping address required.
Affirm FAQs
What is Affirm?
A buy now, pay later lender that lets you split purchases into fixed payments with clear terms upfront.
How do I qualify?
You must be 18 or older and a U.S. resident. Affirm evaluates your credit profile and income to determine eligibility.
How fast is approval?
Most decisions come back in seconds. Occasionally it may take up to a few business days.
What are the interest rates?
Pay in 4 plans are always 0% interest. Monthly installment plans range from 0% to 36% APR. You'll see exact terms before you agree.
How do I make payments?
Through the Affirm app or at affirm.com. Affirm sends email and text reminders before each payment. You can also set up autopay.
Can I pay off my balance early?
Yes. No penalty, no extra charges.
Who do I contact for Affirm questions?
Visit affirm.com or reach out to their customer support team.
Commercial Financing
Financing for Businesses
Outfitting a gym, clinic, medspa, chiropractic office, or wellness studio? We work with four commercial financing partners so you can preserve cash flow and get the equipment your business needs now. Every partner has different strengths. We recommend applying with more than one to compare offers.
Equipment Financing
Apply with Brickhouse Capital
Brickhouse Capital
A private direct lender specializing in equipment financing since 2003. They make credit decisions in-house, which means faster approvals and more flexibility than a traditional bank.
Up to $250K with a one-page application, no financial statements
Larger amounts up to $1M+ with financials
Approval typically within 24 hours
Lease or equipment finance agreement (EFA) options
Tied to the business, not your personal credit report
Serves 25+ industries including health and wellness
Equipment Leasing
Apply with Reliant Capital
Reliant Capital
Provides equipment financing and leasing for medical, aesthetic, wellness, and other industries. Acts as both a direct lender and broker, giving them access to a wider range of credit options.
Up to $500K application-only (up to $5M with financials)
Finance agreements, leases, rental programs, and working capital
New or used equipment financing
3 to 24 month deferred payment options
2 to 4 hour credit approvals
Potential to deduct up to 80% of equipment financing on taxes
Lending Marketplace
Check Your Offers with Acorn Finance
Acorn Finance
A lending marketplace that connects you with 30+ lenders. Fill out one application and receive multiple personalized loan offers to compare side by side.
Loans from $1,000 up to $100,000
Terms up to 12 years (some lenders offer up to 20 years)
Prequalify in 60 seconds with no impact to your credit score
Compare offers from multiple lenders in one place
No early repayment penalties
Funds can arrive as soon as 1 business day after approval
Lender Marketplace
KWIPPED (APPROVE)
KWIPPED's APPROVE platform sends your application to a network of top equipment finance companies. Lenders compete to earn your business, which drives better rates and higher approval odds.
60-second application
Multiple lenders compete for your deal, up to 3 offers to compare
Financing terms from 12 to 60 months
Equipment financing ranges from roughly 5% to 25% equivalent APR
Minimum equipment value: $1,500
Businesses only (not available for personal/consumer use)
To get started with KWIPPED, reach out to us directly. We'll set up a custom application tailored to your specific equipment needs and order.
info@recovathlete.com (866) 861-6317 Contact Form
info@recovathlete.com (866) 861-6317 Contact Form
Canadian Spa Gander Hot Tub: Black Ice Finish, 15 Jets, Plug In and Go
✔ Authorized Canadian Spa Company retailer. RecovAthlete ships and supports the full lineup across the US.
The Canadian Spa Gander Hot Tub (KH-10099) delivers the same plug-and-play performance as the Granby with one design difference: a Black Ice cabinet finish that pairs with dark outdoor furniture, modern decking, and contemporary patio design. Four adults, 15 adjustable hydrotherapy jets, 120V-15A plug. No electrician required.
Same 7-layer blackout insulation, same Glacier antimicrobial filtration, same 1.0 kW heater as the standard model. The cabinet finish is the purchase decision: Gander for dark modern design, standard cabinet for classic patios.
Black Ice
UV-resistant dark cabinet finish that won't fade or chalk in direct sun
15
Adjustable hydrotherapy jets across 4 seats
120V
Standard household outlet, no electrical work needed
BEST FOR
- Buyers with dark patio furniture, slate decking, or modern outdoor design
- First-time hot tub owners who want finish aesthetics to match their property
- Renters, condos, and rooftop installs where 240V isn't available
- Light-to-moderate use (2 to 3 sessions per week)
- Couples and small households (2 to 4 regular users)
NOT IDEAL FOR
- Heavy daily users. The Manitoba with 1.5 kW heater
- Buyers who don't care about finish and want the lowest price. The Granby
- Households of 5+. The Muskoka is the plug-and-play option at that size
- Cold-climate aggressive winter users. 1.0 kW heater is the limit in deep cold
WHY RECOVATHLETE CARRIES THIS
- Full manufacturer warranty applies. We're an authorized dealer, not a marketplace reseller
- Pre-sale sizing consultation to confirm space, electrical readiness, and delivery access before you buy
- US-wide freight with liftgate delivery; we track every order to confirmed delivery window
- Dedicated US support line: 866-861-6317. One number, one team, no ticket queues
- Financing available through multiple partners. Call to discuss monthly payment structures before ordering
Who Buys the Gander
- Modern-design homeowners. Dark patio furniture, gray or black decking, contemporary architecture. Standard cabinet finishes don't match.
- Renters and condo owners. Cannot run 240V. Need plug-and-play but want finish to match the building's aesthetic.
- Rooftop and urban patio installers. Space-constrained. 67"×60" footprint fits where larger units cannot.
- First-time buyers with design sensitivity. Not willing to trade appearance for price. Want the entry-tier performance with premium visual.
- Light-use wellness buyers. 2 to 3 sessions per week. 1.0 kW heater is adequate for this pattern, Black Ice finish adds the visual upgrade.
What the Gander Delivers
- Black Ice UV-resistant finish. Dark cabinet that won't fade or chalk in direct sun. Tested through multiple seasons of outdoor exposure. Matches dark outdoor furniture and contemporary decking.
- Plugs into standard 120V-15A outlet. Same no-electrician install as every 120V model in the lineup. No permit, no dedicated circuit, no capital project.
- 15 stainless-steel adjustable jets. Four seats with jets positioned for lower back, shoulder, and calf. Each jet is adjustable for pressure and direction.
- 7-layer blackout insulation. Same insulation grade as the 240V premium models. Operating cost stays reasonable once up to temperature.
- Glacier antimicrobial filtration plus ozone. Premium water treatment at the entry price point. Lower chemical use than basic plug-and-play brands.
Specs, What They Actually Mean for You
| Specification | What it means for you |
|---|---|
| Black Ice exterior finish | Dark cabinet finish that contrasts with most patio or deck surfaces. UV-resistant, won't fade or chalk in direct sun over multiple seasons. |
| 15 stainless-steel jets | 15 targeted jets across 4 seats. Corrosion-resistant stainless steel, positioned for lower back, shoulders, and calves. |
| 120V-15A plug | Standard household outlet on a dedicated 15-amp circuit. No high-draw appliances on the same breaker. |
| 1.0 kW heater | Entry plug-and-play heater. Best practice: keep the tub running year-round rather than cycling off and on. |
| 7-layer blackout insulation | Closed-cell foam holds heat in cold conditions. Keeps operating cost reasonable. |
| 67"×60"×29" footprint | Compact, fits patios, rooftops, and smaller decks. |
WHAT SHIPS WITH IT
- Gander hot tub unit (KH-10099) in Black Ice finish
- Insulated hardtop cover with locking clips
- Glacier filter set (pre-installed)
- Ozone generator (pre-installed)
- Chemical starter kit
- Owner's manual and 120V setup guide
Questions about accessories or upgrades? Call 866-861-6317 before ordering.
Full Specifications
| Model | Gander (KH-10099) |
| Capacity | 4 persons |
| Total jets | 15 adjustable stainless-steel hydrotherapy jets |
| Electrical | 120V-15A standard household outlet, no electrician required |
| Dimensions | 67"×60"×29" |
| Weight | 400 lbs dry / 1,550 lbs filled |
| Water capacity | 550 L |
| Pump | 2-speed 1.5 HP |
| Heater | 1.0 kW |
| Filtration | Glacier antimicrobial filter + ozone generator |
| Insulation | 7-layer blackout with closed-cell foam + heat retention blanket |
| Audio/Lighting | Multi-color LED, 12+ settings. No Bluetooth, no aromatherapy. Black Ice finish. |
| SKU | KH-10099 |
Compare the Canadian Spa Lineup
| Feature | Granby 4-Person | Gander 4-Person ★ | Manitoba 4-Person |
|---|---|---|---|
| Price | $5,175 | $5,175 | $7,500 |
| Capacity | 4 | 4 | 4 |
| Jets | 15 | 15 | 15 |
| Heater | 1.0 kW | 1.0 kW | 1.5 kW |
| Finish | Standard | Black Ice | Standard |
| Best for | Entry buyer | Modern design | Cold climate |
Putting the Investment in Context
The Gander sits between inflatable and rotomolded entry-level units (compromised insulation, short lifespans, failure modes in cold climates) and resort-grade custom installations (permanent site build-out, 5-figure labor). Hardshell construction, purpose-built insulation, and US-wide dealer support at the mid-tier of the hot tub market, not the bottom.
Financing is available through multiple partners. Call 866-861-6317 before ordering to structure monthly payments.
What Happens After You Order
1
Order confirmation
We confirm your order and call within 1 business day to verify address, delivery access, and electrical readiness. If anything's unclear, we flag it now, not on delivery day.
2
Freight scheduling
Lead time typically 2 to 3 weeks. You receive tracking and a confirmed delivery window.
3
Delivery and placement
Curbside liftgate delivery. Plug into a dedicated 120V-15A outlet (GFCI recommended). No electrician required.
4
First-fill support
We walk through water chemistry, filter startup, and temperature calibration. Call 866-861-6317 with any questions after your first fill.
Shipping and Delivery
Freight carrier with liftgate delivery to the contiguous US. Final positioning to pad, deck, or patio is your installer's job or a 2-to-4-person moving crew.
Electrical: 120V-15A standard household outlet on a dedicated circuit. No electrician required. GFCI outlet recommended.
Call 866-861-6317 before ordering to confirm delivery logistics, site access, and structural support for your address.
Also Consider
Granby 4-Person Hot Tub
15 jets, 120V plug-and-play. Entry-tier hardshell.
Manitoba 4-Person Hot Tub
15 jets, 1.5 kW heater, 120V. Cold-climate plug-and-play.
Muskoka 5-Person Hot Tub
14 jets, 900 L, 120V plug-and-play. Largest plug-in unit.
Frequently Asked Questions
Is the Gander really just a finish upgrade on the Granby?
Yes. Same 15-jet, 4-person, 120V platform. Same 1.0 kW heater, same insulation, same filtration. The decision is cabinet finish: Gander in Black Ice for dark/modern design, Granby in standard for classic patios.
How does the Black Ice finish hold up?
UV-resistant finish, tested through multi-season outdoor exposure. Won't fade, chalk, or discolor in direct sun the way cheaper dark cabinet finishes do. Hose-rinse cleanable.
Will this handle a North Dakota winter?
The 7-layer blackout insulation handles cold. The 1.0 kW heater is slower in aggressive cold, so heavy daily winter use pushes it. For hard winter use, the Manitoba 1.5 kW heater upgrade is the better pick.
Does it need a special outlet?
Standard 120V-15A dedicated outlet. No sharing with other high-draw appliances. GFCI recommended.
Is financing available?
Yes. Call 866-861-6317 to structure monthly payments through our financing partners.
What's the lead time?
Typically 2 to 3 weeks in the contiguous US. Curbside freight delivery with liftgate. We call within one business day to confirm logistics.
All Canadian Spa Company orders include complimentary curbside delivery. Returns are accepted within 30 days with a confirmed RMA number. Read the full policy below before ordering — questions can go to 866-861-6317 or info@recovathlete.com.
Delivery
Standard Curbside Delivery — Included Free
Every Canadian Spa Company order ships with complimentary curbside delivery. Once your spa arrives at the local freight terminal, our team contacts you to schedule a delivery window.
| Cost | Complimentary — included with every spa purchase |
| Delivery notification | Advance notice once spa reaches local freight terminal |
| Scheduling | Coordinated with you after terminal arrival |
| Remote locations | Some remote addresses restricted to curbside only — confirm at time of order |
| Challenging access | Additional fees may apply — flagged during pre-delivery site assessment |
Site Preparation — Your Responsibility Before Delivery
Delivery places your spa at the curb. Final placement, base preparation, and electrical connection are your responsibility and must be arranged before the delivery date.
Required Before Delivery
- Flat, level, solid base in place
- 240V dedicated circuit installed by a licensed electrician
- Clear crane access path (swim spas)
- Electrical documentation ready for warranty validation
Not Included in Delivery
- Base or pad construction
- Electrical installation
- Final backyard placement
- Water fill
Warranty requirement: A licensed electrician must perform the electrical installation and provide documentation. Warranty coverage is contingent on professional installation — DIY electrical work voids coverage.
How Delivery Works
STEP 1
Order confirmed — tracking provided
STEP 2
Spa arrives at local terminal — you're notified
STEP 3
Delivery date scheduled at your convenience
STEP 4
Delivery executed — spa placed curbside
Returns
Return Policy at a Glance
| Return window | 30 days from date of receipt |
| RMA number | Required — contact us before shipping any return |
| Return shipping | Buyer's responsibility |
| Restocking fee | 10% of original cost if item cannot be resold as new |
| Condition required | Original, unused, unaltered — all components and original packaging included |
| Refund processing | 3–5 business days after receipt — returned to original payment method |
| Proof of delivery | Recommended — retain tracking confirmation until refund completes |
Final Sale — Not Returnable
- Installed control packs, spas, pumps, and circuit boards — final sale once installed, no exceptions
- Items refused at delivery — not eligible for refund
- Used, damaged, or altered products
- Items missing original packaging or components
- Products showing signs of use or wear
- Customized or special-order items
- Damage caused by misuse, accidents post-delivery, or normal wear and tear
Cancellations
Orders can be cancelled before dispatch. Contact us with your order number at info@recovathlete.com or 866-861-6317. Once shipped, the standard 30-day return policy applies.
Order Issues
Damaged or Incomplete Order
- Report within 48 hours of receipt
- Email info@recovathlete.com
- Include your order number
- Describe the issue clearly
- Attach photos where possible
Missing Order
- Allow 14 business days from dispatch
- Check courier tracking first
- Contact us if still not received
- Include order number and shipping address
Questions? Contact RecovAthlete
For return authorizations (RMA), delivery questions, or order issues:
Canadian Spa Gander Hot Tub: Black Ice Finish, 15 Jets, Plug In and Go
✔ Authorized Canadian Spa Company retailer. RecovAthlete ships and supports the full lineup across the US.
The Canadian Spa Gander Hot Tub (KH-10099) delivers the same plug-and-play performance as the Granby with one design difference: a Black Ice cabinet finish that pairs with dark outdoor furniture, modern decking, and contemporary patio design. Four adults, 15 adjustable hydrotherapy jets, 120V-15A plug. No electrician required.
Same 7-layer blackout insulation, same Glacier antimicrobial filtration, same 1.0 kW heater as the standard model. The cabinet finish is the purchase decision: Gander for dark modern design, standard cabinet for classic patios.
Black Ice
UV-resistant dark cabinet finish that won't fade or chalk in direct sun
15
Adjustable hydrotherapy jets across 4 seats
120V
Standard household outlet, no electrical work needed
BEST FOR
- Buyers with dark patio furniture, slate decking, or modern outdoor design
- First-time hot tub owners who want finish aesthetics to match their property
- Renters, condos, and rooftop installs where 240V isn't available
- Light-to-moderate use (2 to 3 sessions per week)
- Couples and small households (2 to 4 regular users)
NOT IDEAL FOR
- Heavy daily users. The Manitoba with 1.5 kW heater
- Buyers who don't care about finish and want the lowest price. The Granby
- Households of 5+. The Muskoka is the plug-and-play option at that size
- Cold-climate aggressive winter users. 1.0 kW heater is the limit in deep cold
WHY RECOVATHLETE CARRIES THIS
- Full manufacturer warranty applies. We're an authorized dealer, not a marketplace reseller
- Pre-sale sizing consultation to confirm space, electrical readiness, and delivery access before you buy
- US-wide freight with liftgate delivery; we track every order to confirmed delivery window
- Dedicated US support line: 866-861-6317. One number, one team, no ticket queues
- Financing available through multiple partners. Call to discuss monthly payment structures before ordering
Who Buys the Gander
- Modern-design homeowners. Dark patio furniture, gray or black decking, contemporary architecture. Standard cabinet finishes don't match.
- Renters and condo owners. Cannot run 240V. Need plug-and-play but want finish to match the building's aesthetic.
- Rooftop and urban patio installers. Space-constrained. 67"×60" footprint fits where larger units cannot.
- First-time buyers with design sensitivity. Not willing to trade appearance for price. Want the entry-tier performance with premium visual.
- Light-use wellness buyers. 2 to 3 sessions per week. 1.0 kW heater is adequate for this pattern, Black Ice finish adds the visual upgrade.
What the Gander Delivers
- Black Ice UV-resistant finish. Dark cabinet that won't fade or chalk in direct sun. Tested through multiple seasons of outdoor exposure. Matches dark outdoor furniture and contemporary decking.
- Plugs into standard 120V-15A outlet. Same no-electrician install as every 120V model in the lineup. No permit, no dedicated circuit, no capital project.
- 15 stainless-steel adjustable jets. Four seats with jets positioned for lower back, shoulder, and calf. Each jet is adjustable for pressure and direction.
- 7-layer blackout insulation. Same insulation grade as the 240V premium models. Operating cost stays reasonable once up to temperature.
- Glacier antimicrobial filtration plus ozone. Premium water treatment at the entry price point. Lower chemical use than basic plug-and-play brands.
Specs, What They Actually Mean for You
| Specification | What it means for you |
|---|---|
| Black Ice exterior finish | Dark cabinet finish that contrasts with most patio or deck surfaces. UV-resistant, won't fade or chalk in direct sun over multiple seasons. |
| 15 stainless-steel jets | 15 targeted jets across 4 seats. Corrosion-resistant stainless steel, positioned for lower back, shoulders, and calves. |
| 120V-15A plug | Standard household outlet on a dedicated 15-amp circuit. No high-draw appliances on the same breaker. |
| 1.0 kW heater | Entry plug-and-play heater. Best practice: keep the tub running year-round rather than cycling off and on. |
| 7-layer blackout insulation | Closed-cell foam holds heat in cold conditions. Keeps operating cost reasonable. |
| 67"×60"×29" footprint | Compact, fits patios, rooftops, and smaller decks. |
WHAT SHIPS WITH IT
- Gander hot tub unit (KH-10099) in Black Ice finish
- Insulated hardtop cover with locking clips
- Glacier filter set (pre-installed)
- Ozone generator (pre-installed)
- Chemical starter kit
- Owner's manual and 120V setup guide
Questions about accessories or upgrades? Call 866-861-6317 before ordering.
Full Specifications
| Model | Gander (KH-10099) |
| Capacity | 4 persons |
| Total jets | 15 adjustable stainless-steel hydrotherapy jets |
| Electrical | 120V-15A standard household outlet, no electrician required |
| Dimensions | 67"×60"×29" |
| Weight | 400 lbs dry / 1,550 lbs filled |
| Water capacity | 550 L |
| Pump | 2-speed 1.5 HP |
| Heater | 1.0 kW |
| Filtration | Glacier antimicrobial filter + ozone generator |
| Insulation | 7-layer blackout with closed-cell foam + heat retention blanket |
| Audio/Lighting | Multi-color LED, 12+ settings. No Bluetooth, no aromatherapy. Black Ice finish. |
| SKU | KH-10099 |
Compare the Canadian Spa Lineup
| Feature | Granby 4-Person | Gander 4-Person ★ | Manitoba 4-Person |
|---|---|---|---|
| Price | $5,175 | $5,175 | $7,500 |
| Capacity | 4 | 4 | 4 |
| Jets | 15 | 15 | 15 |
| Heater | 1.0 kW | 1.0 kW | 1.5 kW |
| Finish | Standard | Black Ice | Standard |
| Best for | Entry buyer | Modern design | Cold climate |
Putting the Investment in Context
The Gander sits between inflatable and rotomolded entry-level units (compromised insulation, short lifespans, failure modes in cold climates) and resort-grade custom installations (permanent site build-out, 5-figure labor). Hardshell construction, purpose-built insulation, and US-wide dealer support at the mid-tier of the hot tub market, not the bottom.
Financing is available through multiple partners. Call 866-861-6317 before ordering to structure monthly payments.
What Happens After You Order
1
Order confirmation
We confirm your order and call within 1 business day to verify address, delivery access, and electrical readiness. If anything's unclear, we flag it now, not on delivery day.
2
Freight scheduling
Lead time typically 2 to 3 weeks. You receive tracking and a confirmed delivery window.
3
Delivery and placement
Curbside liftgate delivery. Plug into a dedicated 120V-15A outlet (GFCI recommended). No electrician required.
4
First-fill support
We walk through water chemistry, filter startup, and temperature calibration. Call 866-861-6317 with any questions after your first fill.
Shipping and Delivery
Freight carrier with liftgate delivery to the contiguous US. Final positioning to pad, deck, or patio is your installer's job or a 2-to-4-person moving crew.
Electrical: 120V-15A standard household outlet on a dedicated circuit. No electrician required. GFCI outlet recommended.
Call 866-861-6317 before ordering to confirm delivery logistics, site access, and structural support for your address.
Also Consider
Granby 4-Person Hot Tub
15 jets, 120V plug-and-play. Entry-tier hardshell.
Manitoba 4-Person Hot Tub
15 jets, 1.5 kW heater, 120V. Cold-climate plug-and-play.
Muskoka 5-Person Hot Tub
14 jets, 900 L, 120V plug-and-play. Largest plug-in unit.
Frequently Asked Questions
Is the Gander really just a finish upgrade on the Granby?
Yes. Same 15-jet, 4-person, 120V platform. Same 1.0 kW heater, same insulation, same filtration. The decision is cabinet finish: Gander in Black Ice for dark/modern design, Granby in standard for classic patios.
How does the Black Ice finish hold up?
UV-resistant finish, tested through multi-season outdoor exposure. Won't fade, chalk, or discolor in direct sun the way cheaper dark cabinet finishes do. Hose-rinse cleanable.
Will this handle a North Dakota winter?
The 7-layer blackout insulation handles cold. The 1.0 kW heater is slower in aggressive cold, so heavy daily winter use pushes it. For hard winter use, the Manitoba 1.5 kW heater upgrade is the better pick.
Does it need a special outlet?
Standard 120V-15A dedicated outlet. No sharing with other high-draw appliances. GFCI recommended.
Is financing available?
Yes. Call 866-861-6317 to structure monthly payments through our financing partners.
What's the lead time?
Typically 2 to 3 weeks in the contiguous US. Curbside freight delivery with liftgate. We call within one business day to confirm logistics.
Warranty Coverage
Our comprehensive warranty program demonstrates our commitment to product quality and customer satisfaction.Basic Coverage Terms- Original purchaser coverage only
- Valid from date of purchase
- Non-transferable
- Residential use only
- Registration required
Warranty Periods
Structural Components- Shell structure: 10 years
- Surface finish: 2 years
- Plumbing system: 2 years
- Equipment pack: 2 years
- Skirting: Manufacturing defects only
- Insulating cover: 2 years
- Parts and labor: 1 year
- Equipment pack (pump, heater, control system): 2 years
Coverage Details
What's Protected- Water loss due to structural failure
- Surface defects (blistering, cracking)
- Plumbing leaks
- Equipment malfunction
- Manufacturing defects
- Commercial use
- Light bulbs and lens covers
- Filters
- Dealer-installed accessories
- Installation costs
- Removal/shipping expenses
Warranty Conditions
Void Conditions- Unauthorized repairs
- Commercial application
- Misuse or abuse
- Improper installation
- Incorrect water chemistry
- Acts of God
- Proper water chemistry
- Regular maintenance
- Correct temperature range (2-40°C)
- Approved sanitizers only
- Adequate support structure
Claims Process
Filing a Claim- Contact authorized dealer
- Provide proof of purchase
- Schedule technician inspection
- Maintain access to unit
- Authorized technicians only
- Parts covered under warranty
- Travel charges may apply
- Service area restrictions
Important Notes
Limitations- Original purchaser only
- Residential installations only
- Travel costs not included
- Labor charges apply after year one
Have Questions? Talk to Our Equipment Team.
We respond within 2 hours.
US & Canada shipping. Financing available.
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