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Canadian Spa St. Lawrence 16ft 72-Jet 15-Person Swim Spa KS-10028
- Regular price
- $31,999.99
- Regular price
-
- Sale price
- $31,999.99
- Unit price
- per
Availability:
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Vendor: Canadian Spa Company
Canadian Spa St. Lawrence 16ft 72-Jet 15-Person Swim Spa KS-10028
$31,999.99
Vendor: Canadian Spa Company
Canadian Spa St. Lawrence 16ft 72-Jet 15-Person Swim Spa KS-10028
$31,999.99
Manuals & Documentation
RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence
At RecovAthlete, we are dedicated to supporting your health and fitness journey, and ensuring you receive the best value for your purchases. Our 120% Price Match Guarantee reflects this commitment, providing you with unmatched assurance.
How Our 120% Price Match Guarantee Works:
- 60-Day Window: If you find an identical item advertised at a lower price by a competitor within 60 days of your purchase, we will match it.
- Beyond Matching: We don't just match the lower price; we also give you an additional 20% of the competitor's price.
- Currency Consistency: The comparison must be in the same currency as your original purchase for fairness.
Detailed Terms and Conditions:
- Product Eligibility: This guarantee applies to identical products (same manufacturer, model, features, and SKU Style Number) and from authorized dealers.
- Price Verification: We base our comparison on the total verifiable selling price, excluding taxes. Shipping and handling are considered, especially when RecovAthlete offers free shipping.
- Fairness in Comparison: Our team ensures each price match claim is valid and fair.
Exclusions to Note:
- Secondary Market and Used Items: Excludes prices from secondary sellers, and used or refurbished items.
- Non-Public Offers: Excludes wholesale, dealer, contract, and below-wholesale cost pricing.
- Special Sales Events: Excludes pricing from sales, flash sales, promotions, closeouts, and clearance events.
- Combination with Other Offers: Cannot be combined with other RecovAthlete offers, discounts, or promotions.
Our Ethical Pricing Pledge: We commit to never selling products below cost, ensuring quality and fairness.
Submitting Your Price Match Claim:
- Gather Evidence: Collect the competitor's advertisement or written quote.
- Provide Details: Include your contact information, order number, and product specifics.
- Claim Process: Submit your claim via our Contact Us page: RecovAthlete Contact Us.
Patience with Processing: Please allow up to six weeks for refund processing. Our 120% Price Match Guarantee is our promise to you that shopping at RecovAthlete means always getting the best value.
Manuals & Documentation
Warranty Coverage
Our comprehensive warranty program demonstrates our commitment to product quality and customer satisfaction.Basic Coverage Terms- Original purchaser coverage only
- Valid from date of purchase
- Non-transferable
- Residential use only
- Registration required
Warranty Periods
Structural Components- Shell structure: 10 years
- Surface finish: 2 years
- Plumbing system: 2 years
- Equipment pack: 2 years
- Skirting: Manufacturing defects only
- Insulating cover: 2 years
- Parts and labor: 1 year
- Equipment pack (pump, heater, control system): 2 years
Coverage Details
What's Protected- Water loss due to structural failure
- Surface defects (blistering, cracking)
- Plumbing leaks
- Equipment malfunction
- Manufacturing defects
- Commercial use
- Light bulbs and lens covers
- Filters
- Dealer-installed accessories
- Installation costs
- Removal/shipping expenses
Warranty Conditions
Void Conditions- Unauthorized repairs
- Commercial application
- Misuse or abuse
- Improper installation
- Incorrect water chemistry
- Acts of God
- Proper water chemistry
- Regular maintenance
- Correct temperature range (2-40°C)
- Approved sanitizers only
- Adequate support structure
Claims Process
Filing a Claim- Contact authorized dealer
- Provide proof of purchase
- Schedule technician inspection
- Maintain access to unit
- Authorized technicians only
- Parts covered under warranty
- Travel charges may apply
- Service area restrictions
Important Notes
Limitations- Original purchaser only
- Residential installations only
- Travel costs not included
- Labor charges apply after year one
Manuals & Documentation
Canadian Spa Company
Delivery Options
We offer two convenient delivery options to ensure your spa reaches you safely and efficiently. Standard Curbside Delivery (Complimentary)- Included free with your spa purchase
- Delivery to the end of your driveway
- Advance notification of delivery date
- Scheduling coordination once spa arrives at local terminal
Additional fee applies for this comprehensive service which includes:
- Professional placement of spa onto pre-prepared base
- Precise orientation according to your specifications
- Complete removal and disposal of all packaging materials
- Installation of purchased accessories
- Basic operational walkthrough
Service Requirements
Site Preparation- A flat, level, solid base must be in place before delivery
- Base preparation must be arranged separately
- Electrical installation not included in delivery service
- Site evaluation required for Premium service
- Photos and measurements of installation area needed
- Quote provided after assessment
- Available in most service areas
Important Notes
Warranty Requirements- Licensed electrician must perform installation
- Proper installation documentation required
- Warranty validation contingent on professional installation
- Remote locations may be restricted to Curbside Delivery only
- Service availability subject to site assessment
- Additional fees may apply for challenging access points
Scheduling Process
- Order confirmation
- Terminal arrival notification
- Delivery date coordination
- Pre-delivery site verification (Premium service only)
- Final delivery execution
Manuals & Documentation
Return Policy
We strive to make your return experience as smooth as possible. Please review our comprehensive return policy below.Return Window- 14-day return period from date of receipt
- Items must be in original, unused condition
- Original packaging and delivery note required
- Returns must be authorized prior to shipping
Return Options
In-Store Returns- Free returns to our warehouse
- Present original delivery note
- Items must be in original condition
- Available for most online purchases
- Request return authorization via support ticket
- Await confirmation
- Package item securely
- Include order number and full name
- Ship to our returns center
Refund Process
Processing Timeline- 3-5 working days after receipt
- Refund issued to original payment method
- Proof of delivery recommended for tracking
- Items in original condition
- Complete with all components
- Unused and unaltered
- Within return window
Order Issues
Damaged or Incomplete Orders- Report immediately via support ticket
- Include order number
- Provide detailed description
- Photo documentation recommended
- Allow 14 working days from dispatch
- Contact support if not received
- Include order details for investigation
- Courier tracking provided when available
Important Notes
Non-Returnable Items- Used or damaged products
- Items without original packaging
- Products showing signs of wear
- Customized items
- No exchanges available for online orders
- Damage from misuse not covered
- Wear and tear excluded
- Accidents post-delivery not eligible
- Available until dispatch
- Contact customer service
- Order number required
- Subject to processing status
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