Canadian Spa Company Okanagan 4-Person 10-Jet Portable Hot Tub KH-10083

Okanagan Plug & Play Hot Tub: Compact Comfort for the Whole Family

Experience the perfect blend of relaxation, portability, and ease with the Okanagan Plug & Play Hot Tub. Ideal for small families or cozy cottage getaways, this spa offers innovative features in a compact, barrier-free design. Enjoy ultimate comfort and convenience—all without the need for professional installation.

Why Choose the Okanagan Hot Tub?

• Barrier-Free Relaxation for Four
  With seating for up to four people, the Okanagan’s open design allows you to move freely, fully submerge your shoulders, or share the experience with friends and family.

• Effortless Plug & Play Setup
  No electrician? No problem. Plug the Okanagan into a standard 15A household outlet, and you’re ready to relax.

• Personalized Hydrotherapy Massage
  Customize your experience with 10 adjustable stainless-steel jets and air control valves, delivering targeted relief for sore muscles.

• Crystal Clear Water, Hassle-Free Care
  The Glacier Filtration System, enhanced with silver ions and antimicrobial materials, works with the built-in Ozone Generator to keep water sparkling clean—reducing chemical use and maintenance.

• Energy-Efficient Comfort All Year Long
  Featuring Blackout Insulation, high-density closed-cell foam, and a heat retention blanket, the Okanagan keeps water warm while keeping energy costs low.

• Create Your Ideal Ambiance
  Set the mood with multi-color LED lighting, offering over 12 vibrant settings for a soothing atmosphere.

Manuals & Documentation

User Manual

Warranty Coverage

• Original purchaser coverage only
• Valid from date of purchase
• Non-transferable
• Residential use only
• Registration required

Warranty Periods

• Shell structure: 10 years
• Surface finish: 2 years
• Plumbing system: 2 years
• Equipment pack: 2 years
• Skirting: Manufacturing defects only

• Insulating cover: 2 years
• Parts and labor: 1 year
• Equipment pack (pump, heater, control system): 2 years

Coverage Details

• Water loss due to structural failure
• Surface defects (blistering, cracking)
• Plumbing leaks
• Equipment malfunction
• Manufacturing defects

• Commercial use
• Light bulbs and lens covers
• Filters
• Dealer-installed accessories
• Installation costs
• Removal/shipping expenses

Warranty Conditions

• Unauthorized repairs
• Commercial application
• Misuse or abuse
• Improper installation
• Incorrect water chemistry
• Acts of God

• Proper water chemistry
• Regular maintenance
• Correct temperature range (2-40°C)
• Approved sanitizers only
• Adequate support structure

Claims Process

1. Contact authorized dealer
2. Provide proof of purchase
3. Schedule technician inspection
4. Maintain access to unit

• Authorized technicians only
• Parts covered under warranty
• Travel charges may apply
• Service area restrictions

Important Notes

• Original purchaser only
• Residential installations only
• Travel costs not included
• Labor charges apply after year one

Okanagan Plug & Play Hot Tub: Compact Comfort for the Whole Family

Experience the perfect blend of relaxation, portability, and ease with the Okanagan Plug & Play Hot Tub. Ideal for small families or cozy cottage getaways, this spa offers innovative features in a compact, barrier-free design. Enjoy ultimate comfort and convenience—all without the need for professional installation.

Why Choose the Okanagan Hot Tub?

• Barrier-Free Relaxation for Four
  With seating for up to four people, the Okanagan’s open design allows you to move freely, fully submerge your shoulders, or share the experience with friends and family.

• Effortless Plug & Play Setup
  No electrician? No problem. Plug the Okanagan into a standard 15A household outlet, and you’re ready to relax.

• Personalized Hydrotherapy Massage
  Customize your experience with 10 adjustable stainless-steel jets and air control valves, delivering targeted relief for sore muscles.

• Crystal Clear Water, Hassle-Free Care
  The Glacier Filtration System, enhanced with silver ions and antimicrobial materials, works with the built-in Ozone Generator to keep water sparkling clean—reducing chemical use and maintenance.

• Energy-Efficient Comfort All Year Long
  Featuring Blackout Insulation, high-density closed-cell foam, and a heat retention blanket, the Okanagan keeps water warm while keeping energy costs low.

• Create Your Ideal Ambiance
  Set the mood with multi-color LED lighting, offering over 12 vibrant settings for a soothing atmosphere.

Manuals & Documentation

User Manual

Canadian Spa Company 

Delivery Options

• Included free with your spa purchase
• Advance notification of delivery date
• Scheduling coordination once spa arrives at local terminal

Service Requirements

• A flat, level, solid base must be in place before delivery
• Base preparation must be arranged separately
• Electrical installation not included in delivery service

Important Notes

• Licensed electrician must perform installation
• Proper installation documentation required
• Warranty validation contingent on professional installation

• Remote locations may be restricted to Curbside Delivery only
• Service availability subject to site assessment
• Additional fees may apply for challenging access points

Scheduling Process

1. Order confirmation
2. Terminal arrival notification
3. Delivery date coordination
4. Pre-delivery site verification (Premium service only)
5. Final delivery execution

Okanagan Plug & Play Hot Tub: Compact Comfort for the Whole Family

Experience the perfect blend of relaxation, portability, and ease with the Okanagan Plug & Play Hot Tub. Ideal for small families or cozy cottage getaways, this spa offers innovative features in a compact, barrier-free design. Enjoy ultimate comfort and convenience—all without the need for professional installation.

Why Choose the Okanagan Hot Tub?

• Barrier-Free Relaxation for Four
  With seating for up to four people, the Okanagan’s open design allows you to move freely, fully submerge your shoulders, or share the experience with friends and family.

• Effortless Plug & Play Setup
  No electrician? No problem. Plug the Okanagan into a standard 15A household outlet, and you’re ready to relax.

• Personalized Hydrotherapy Massage
  Customize your experience with 10 adjustable stainless-steel jets and air control valves, delivering targeted relief for sore muscles.

• Crystal Clear Water, Hassle-Free Care
  The Glacier Filtration System, enhanced with silver ions and antimicrobial materials, works with the built-in Ozone Generator to keep water sparkling clean—reducing chemical use and maintenance.

• Energy-Efficient Comfort All Year Long
  Featuring Blackout Insulation, high-density closed-cell foam, and a heat retention blanket, the Okanagan keeps water warm while keeping energy costs low.

• Create Your Ideal Ambiance
  Set the mood with multi-color LED lighting, offering over 12 vibrant settings for a soothing atmosphere.

Manuals & Documentation

User Manual

Return Policy

• 14-day return period from date of receipt
• Items must be in original, unused condition
• Original packaging and delivery note required
• Returns must be authorized prior to shipping

Return Options

1. Request return authorization via support ticket
2. Await confirmation
3. Package item securely
4. Include order number and full name
5. Ship to our returns center

Refund Process

• 3-5 working days after receipt
• Refund issued to original payment method
• Proof of delivery recommended for tracking

• Items in original condition
• Complete with all components
• Unused and unaltered
• Within return window

Order Issues

• Report immediately via support ticket
• Include order number
• Provide detailed description
• Photo documentation recommended

• Allow 14 working days from dispatch
• Contact support if not received
• Include order details for investigation
• Courier tracking provided when available

Important Notes

• Used or damaged products
• Items without original packaging
• Products showing signs of wear
• Customized items

• No exchanges available for online orders
• Damage from misuse not covered
• Wear and tear excluded
• Accidents post-delivery not eligible

• Available until dispatch
• Contact customer service
• Order number required
• Subject to processing status