RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence

At RecovAthlete, we’re here to support your recovery and performance goals—without overpaying. Our 120% Price Match Guarantee makes sure you always get the best deal. If you find a lower price, not only will we match it, we’ll beat it by adding 20% of the price difference back to your refund.

How It Works:

• 60-Day Window: If you find the same item at a lower price from an authorized competitor within 60 days of your purchase, we’ll match it.
• We Add 20%: Besides matching the price, we give you 20% of the difference back.
• Same Currency: Price comparisons must be in the same currency as your original purchase.
• MAP Policy Required: The competitor must be an authorized dealer of the product and follow a Minimum Advertised Price (MAP) policy set by the manufacturer.

Terms and Conditions:

• Eligible Products: Must be the same model, SKU, and from an authorized seller.
• Verifiable Prices: We compare total verifiable selling prices (excluding taxes), including shipping.
• Manual Review: Our team reviews all claims for validity and eligibility.

Exclusions:

• Used, refurbished, or secondary-market products
• Wholesale, contract, or below-cost pricing
• Marketplace sellers (Amazon, Walmart, Costco, etc.)
• Flash sales, closeouts, clearance, or limited-time promos
• Price matches can’t be combined with other RecovAthlete discounts or offers

Our Ethical Pricing Pledge

We don’t undercut manufacturers or sell below cost. We follow ethical pricing standards prioritizing fairness, brand integrity, and long-term trust.

How to Submit a Claim:

• Get Proof: A screenshot, ad, or live link showing the competitor's lower price.
• Send Details: Include your order number, the product name, and the competitor info.
• Submit via Contact Page: [RecovAthlete Contact Us]
• Processing: Allow up to 6 weeks for verification and refund processing.
• With our 120% Price Match Guarantee, you can shop knowing you’ll never miss out on a better deal—because we’ll beat it.

Warranty Exclusions

The warranty does not cover the following:

1. Routine maintenance, cleaning, and replacement of components due to normal wear and tear.
2. Adapting or modifying the device for uses not specified in the operating instructions.
3. Risks associated with transportation.
4. Damage caused by misuse or improper handling of the device.
5. Damage resulting from improper installation.
6. Repairs conducted by parties other than Saunum's recommended repair or maintenance partners.
7. External factors, such as accidents, lightning, water, fire, improper ventilation, or other uncontrollable circumstances.
8. Faults caused by using unapproved stones or salt balls.
9. Damage to heaters and salt balls.

Welcome to RecovAthlete! This Shipping & Returns Policy is part of our Terms of Service, governing your use of our site and purchase of our products. Please read this policy carefully before making a purchase. By placing an order with RecovAthlete, operated by New Age Digital LLC (“we,” “us,” or “our”), you agree to the following terms and conditions.

Saunum Product Warranty Information

At Saunum, we are committed to delivering high-quality products designed to enhance your sauna experience. Our warranty ensures that Saunum products are free from material and manufacturing defects during the specified warranty period. If a defect occurs within this period due to poor-quality materials or assembly, our recommended repair partners will repair or replace the defective component or device free of charge for both labor and spare parts, subject to the terms and conditions outlined below.

Warranty Terms and Conditions

1. Valid Warranty Claims:
   To process a warranty claim, you must provide a completed installation report.
2. Warranty Coverage Periods:
3. Saunum's Discretion:
   Saunum reserves the right to repair the defective component, replace it, or replace the entire device. Any replaced defective components remain the property of Saunum.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to info@recovathlete.com and we will process an insurance claim on your behalf.

Learn more about our return policy