866-861-6317
Ask an Expert
Luxury Spas Infinity 5-person Spa
Ships within 4 business days | FREE SHIPPING
- Regular price
- $7,990.00
- Regular price
-
$11,985.00 - Sale price
- $7,990.00
- Unit price
- per
Save $3,995.00
Save $3,995.00 USD
SHIPPING FREE
4
Description
Luxury Spas Infinity 5-person Elite Series Spa: Five-seat tub with 77 hydrotherapy jets, dual 2 HP pumps, and Bluetooth sound system.
The Infinity 5-Person Elite Series Spa seats five with two spacious lounge seats and three bucket seats. Seventy-seven adjustable stainless-steel hydromassage jets plus eight air bubble jets deliver layered massage, while dual 2 HP jet pumps let two people run high-pressure massage simultaneously without losing pressure. Includes premium Bluetooth sound system, color-changing LED mood lighting, two pop-up water fountains, full multi-layer foam insulation, and a UV-rated insulated cover. Hydrozone ozonator and water filtration come standard.
Authorized Luxury Spas dealer. RecovAthlete is an authorized dealer of Luxury Spas USA. Every unit ships factory-direct with full manufacturer warranty honored.
Important: check your power before you buy
The Infinity runs on a dedicated 240V 50-amp circuit (9,850W). It does not plug into a standard outlet. A licensed electrician is required. Factor electrical install into your total cost. It varies by panel distance and whether your breaker panel can support an added 50A circuit. Send us a photo of your breaker panel before you order if you are unsure. We will confirm in under 24 hours.
Included with this Elite Series spa
$100 Spa Care Essentials chemical kit. 3-month maintenance supply included at no extra cost. Designed to maintain water quality from day one. Bundled automatically when this spa ships.
Best for
Homes wanting a 5-person hydrotherapy spa with maximum jet count and dual pumps for simultaneous high-pressure massage. Backyards with 240V 50A service available or budget to install it. Buyers planning 5+ years of daily heavy use who want the upgraded Elite Series shell bonding and full foam insulation.
Not ideal for
Renters or apartments without 240V access. Budget-focused buyers fine with single-pump Studio Series performance (consider the Estes for a lower-amperage 5-person tub). Decks not rated for filled spa weight. Buyers needing same-week delivery. Lead time is typically 2 to 4 weeks.
Why RecovAthlete carries this
We stock hot tubs the same way we stock hyperbaric chambers and infrared saunas: the vendor has to hold up under daily home use, not look good in a showroom.
Luxury Spas runs Balboa control systems (the same OEM used by most US premium tub brands), titanium-grade heaters, and ozone sanitation out of the box. Elite Series adds dual pumps, upgraded shell bonding, full multi-layer foam insulation, and the Bluetooth sound system for buyers planning 5+ years of heavy use. The Infinity is the top-jet-count tub in the Elite Series 5-person range.
Who buys this
- Homeowners adding a 5-seat hydrotherapy spa to the backyard or covered patio
- Households with 2+ daily users wanting simultaneous high-pressure massage without pressure drop
- Aging athletes and weekend warriors using heat plus jets for post-training recovery
- Chronic pain and arthritis patients using heat therapy as prescribed by a physician
- Buyers replacing an older spa and upgrading to a current-generation Balboa control system
Features
- 5-person capacity with 2 spacious lounge seats and 3 bucket seats
- 77 hydrotherapy massage jets plus 8 air bubble jets
- Dual 2 HP jet pumps, 1 air bubble pump, 1 dedicated water filtration pump
- 2 pop-up water fountains
- Premium Bluetooth sound system
- 3 cushioned neck pillows
- Color-changing LED mood lighting
- 5.5 kW whisper-quiet heater
- Hydrozone ozonator plus advanced water filtration
- Energy-efficient multi-layer foam insulation
- UV-rated insulated spa cover and steps included
- Balboa operating system with digital smart-touch controls
Specs translated: what they mean for you
| Spec | What it means for you |
|---|---|
| 77 jets plus 8 air bubble jets | The highest jet count in the 5-person Luxury Spas lineup. Coverage to hit neck, back, shoulders, and leg zones per seat with layered air bubble massage on top. |
| Dual 2 HP jet pumps | Two people can run high-pressure massage at the same time without either losing pressure. Single-pump tubs cannot. |
| Dedicated filtration pump | Separate filtration pump runs continuously to keep water clean and sanitary while the spa is not in use. Jets and filtration are independent. |
| 5.5 kW heater | Whisper-quiet heater maintains 104F max with multi-layer foam insulation for lower heat loss vs polystyrene-only skirt designs. |
| Balboa control system | OEM industry-standard control pack. Replacement parts are stocked at hot tub service shops nationwide, not proprietary to one brand. |
| Hydrozone ozonator plus filter | Reduces how much chlorine or bromine you need to add. Less chemical smell and fewer fills. |
| 240V 50A circuit (9,850W) | Industry-standard for a dual-pump tub at this size. Plan on a licensed electrician. This is not a plug-and-play unit. |
| Cloud grey shell, 2 lounge plus open seating | Interior color shows water hue and is a styling choice. Seat layout decides who gets the lounge. Check with whoever will use it most. |
What ships with it
- Luxury Spas Infinity 5-person Elite Series Spa with 77-jet plus 8 air bubble jet configuration pre-installed
- UV-rated insulated spa cover
- 3 cushioned neck pillows
- Spa steps
- Balboa control pack, heater, hydrozone ozonator, and Bluetooth sound system, factory installed
- $100 Spa Care Essentials chemical kit (Elite Series bonus)
- Owner's manual and full manufacturer warranty certificate
Full specifications
| Seating capacity | 5 person |
| Massage jets | 77 hydrotherapy jets plus 8 air bubble jets |
| Pump | 2x 2 HP jet pumps (dual), 1 air bubble pump, 1 filtration pump |
| Heater | 5.5 kW whisper-quiet |
| Control system | Balboa |
| Sanitation | Hydrozone ozonator plus filter |
| Lighting | Color-changing LED mood lighting |
| Audio | Premium Bluetooth sound system |
| Water features | 2 pop-up water fountains |
| Insulation | Energy-efficient multi-layer foam insulation |
| Interior color | Cloud grey |
| Seating layout | 2 lounges plus 3 bucket seats |
| Exterior dimensions | 85 inch wide by 85 inch deep by 36 inch high |
| Interior dimensions | 80 inch wide by 80 inch deep by 28 inch high |
| Dry weight | 757 lbs |
| Power | 9,850W on 240V 50A dedicated circuit |
| Cover | UV-rated insulated, included |
| Freeze protection | Built-in |
| Series | Elite Series |
Documents
Shipping and delivery
Ships freight from the US warehouse. Lead time is typically 2 to 4 weeks to the dock plus 5 to 10 business days for curbside delivery. Curbside delivery is standard: the crate is dropped at the end of your driveway. White-glove placement to backyard or pad is available as a paid add-on. Ask for a quote based on access and ZIP. Final placement and electrical hookup is on the buyer. You will need a level concrete pad or engineered deck rated for filled spa weight plus a dedicated 240V 50A circuit from a licensed electrician. Delivery appointment confirmed 48 hours before arrival. Inspect the crate on delivery and note any damage on the bill of lading before signing.
Frequently asked questions
Do I need an electrician?
Yes. The Infinity runs on a dedicated 240V 50-amp circuit. It does not plug into a standard outlet. Plan on a licensed electrician and factor install cost into your total. If your breaker panel is already at capacity, factor in a panel upgrade.
What surface does it sit on?
A level concrete pad, engineered deck rated for filled spa weight, or a commercial spa pad. A filled spa can weigh 3,500 to 5,500 pounds at this size. If your deck was not built for a spa, talk to a contractor before ordering.
How does the chemical kit bonus work?
The $100 Spa Care Essentials kit is included automatically when this Elite Series spa ships. No coupon needed. 3-month maintenance supply.
How long from order to first soak?
Typically 3 to 6 weeks total: 2 to 4 weeks production and shipping, 5 to 10 days curbside delivery, plus the time to run your electrical and fill the tub. Have the pad and electrical ready before you place the order.
What is the ongoing maintenance?
Check sanitizer levels weekly, rinse filters monthly, drain and refill every 3 to 4 months depending on use. Ozone sanitation cuts chemical use vs chlorine-only setups.
What does the warranty cover?
Full manufacturer warranty from Luxury Spas USA. Shell, components, and plumbing are covered per the warranty certificate shipped with the unit. RecovAthlete processes warranty claims directly with the manufacturer on your behalf.
Can I install it indoors?
Yes, but ventilation and humidity management are on you. Indoor installs need a moisture-resistant room, floor drain, and HVAC that can handle the load. Most buyers install outdoors on a pad or covered patio for this reason.
120% Price Match
Financing
Shipping
Warranty
Luxury Spas Infinity 5-person Elite Series Spa: Five-seat tub with 77 hydrotherapy jets, dual 2 HP pumps, and Bluetooth sound system.
The Infinity 5-Person Elite Series Spa seats five with two spacious lounge seats and three bucket seats. Seventy-seven adjustable stainless-steel hydromassage jets plus eight air bubble jets deliver layered massage, while dual 2 HP jet pumps let two people run high-pressure massage simultaneously without losing pressure. Includes premium Bluetooth sound system, color-changing LED mood lighting, two pop-up water fountains, full multi-layer foam insulation, and a UV-rated insulated cover. Hydrozone ozonator and water filtration come standard.
Authorized Luxury Spas dealer. RecovAthlete is an authorized dealer of Luxury Spas USA. Every unit ships factory-direct with full manufacturer warranty honored.
Important: check your power before you buy
The Infinity runs on a dedicated 240V 50-amp circuit (9,850W). It does not plug into a standard outlet. A licensed electrician is required. Factor electrical install into your total cost. It varies by panel distance and whether your breaker panel can support an added 50A circuit. Send us a photo of your breaker panel before you order if you are unsure. We will confirm in under 24 hours.
Included with this Elite Series spa
$100 Spa Care Essentials chemical kit. 3-month maintenance supply included at no extra cost. Designed to maintain water quality from day one. Bundled automatically when this spa ships.
Best for
Homes wanting a 5-person hydrotherapy spa with maximum jet count and dual pumps for simultaneous high-pressure massage. Backyards with 240V 50A service available or budget to install it. Buyers planning 5+ years of daily heavy use who want the upgraded Elite Series shell bonding and full foam insulation.
Not ideal for
Renters or apartments without 240V access. Budget-focused buyers fine with single-pump Studio Series performance (consider the Estes for a lower-amperage 5-person tub). Decks not rated for filled spa weight. Buyers needing same-week delivery. Lead time is typically 2 to 4 weeks.
Why RecovAthlete carries this
We stock hot tubs the same way we stock hyperbaric chambers and infrared saunas: the vendor has to hold up under daily home use, not look good in a showroom.
Luxury Spas runs Balboa control systems (the same OEM used by most US premium tub brands), titanium-grade heaters, and ozone sanitation out of the box. Elite Series adds dual pumps, upgraded shell bonding, full multi-layer foam insulation, and the Bluetooth sound system for buyers planning 5+ years of heavy use. The Infinity is the top-jet-count tub in the Elite Series 5-person range.
Who buys this
- Homeowners adding a 5-seat hydrotherapy spa to the backyard or covered patio
- Households with 2+ daily users wanting simultaneous high-pressure massage without pressure drop
- Aging athletes and weekend warriors using heat plus jets for post-training recovery
- Chronic pain and arthritis patients using heat therapy as prescribed by a physician
- Buyers replacing an older spa and upgrading to a current-generation Balboa control system
Features
- 5-person capacity with 2 spacious lounge seats and 3 bucket seats
- 77 hydrotherapy massage jets plus 8 air bubble jets
- Dual 2 HP jet pumps, 1 air bubble pump, 1 dedicated water filtration pump
- 2 pop-up water fountains
- Premium Bluetooth sound system
- 3 cushioned neck pillows
- Color-changing LED mood lighting
- 5.5 kW whisper-quiet heater
- Hydrozone ozonator plus advanced water filtration
- Energy-efficient multi-layer foam insulation
- UV-rated insulated spa cover and steps included
- Balboa operating system with digital smart-touch controls
Specs translated: what they mean for you
| Spec | What it means for you |
|---|---|
| 77 jets plus 8 air bubble jets | The highest jet count in the 5-person Luxury Spas lineup. Coverage to hit neck, back, shoulders, and leg zones per seat with layered air bubble massage on top. |
| Dual 2 HP jet pumps | Two people can run high-pressure massage at the same time without either losing pressure. Single-pump tubs cannot. |
| Dedicated filtration pump | Separate filtration pump runs continuously to keep water clean and sanitary while the spa is not in use. Jets and filtration are independent. |
| 5.5 kW heater | Whisper-quiet heater maintains 104F max with multi-layer foam insulation for lower heat loss vs polystyrene-only skirt designs. |
| Balboa control system | OEM industry-standard control pack. Replacement parts are stocked at hot tub service shops nationwide, not proprietary to one brand. |
| Hydrozone ozonator plus filter | Reduces how much chlorine or bromine you need to add. Less chemical smell and fewer fills. |
| 240V 50A circuit (9,850W) | Industry-standard for a dual-pump tub at this size. Plan on a licensed electrician. This is not a plug-and-play unit. |
| Cloud grey shell, 2 lounge plus open seating | Interior color shows water hue and is a styling choice. Seat layout decides who gets the lounge. Check with whoever will use it most. |
What ships with it
- Luxury Spas Infinity 5-person Elite Series Spa with 77-jet plus 8 air bubble jet configuration pre-installed
- UV-rated insulated spa cover
- 3 cushioned neck pillows
- Spa steps
- Balboa control pack, heater, hydrozone ozonator, and Bluetooth sound system, factory installed
- $100 Spa Care Essentials chemical kit (Elite Series bonus)
- Owner's manual and full manufacturer warranty certificate
Full specifications
| Seating capacity | 5 person |
| Massage jets | 77 hydrotherapy jets plus 8 air bubble jets |
| Pump | 2x 2 HP jet pumps (dual), 1 air bubble pump, 1 filtration pump |
| Heater | 5.5 kW whisper-quiet |
| Control system | Balboa |
| Sanitation | Hydrozone ozonator plus filter |
| Lighting | Color-changing LED mood lighting |
| Audio | Premium Bluetooth sound system |
| Water features | 2 pop-up water fountains |
| Insulation | Energy-efficient multi-layer foam insulation |
| Interior color | Cloud grey |
| Seating layout | 2 lounges plus 3 bucket seats |
| Exterior dimensions | 85 inch wide by 85 inch deep by 36 inch high |
| Interior dimensions | 80 inch wide by 80 inch deep by 28 inch high |
| Dry weight | 757 lbs |
| Power | 9,850W on 240V 50A dedicated circuit |
| Cover | UV-rated insulated, included |
| Freeze protection | Built-in |
| Series | Elite Series |
Documents
Shipping and delivery
Ships freight from the US warehouse. Lead time is typically 2 to 4 weeks to the dock plus 5 to 10 business days for curbside delivery. Curbside delivery is standard: the crate is dropped at the end of your driveway. White-glove placement to backyard or pad is available as a paid add-on. Ask for a quote based on access and ZIP. Final placement and electrical hookup is on the buyer. You will need a level concrete pad or engineered deck rated for filled spa weight plus a dedicated 240V 50A circuit from a licensed electrician. Delivery appointment confirmed 48 hours before arrival. Inspect the crate on delivery and note any damage on the bill of lading before signing.
Frequently asked questions
Do I need an electrician?
Yes. The Infinity runs on a dedicated 240V 50-amp circuit. It does not plug into a standard outlet. Plan on a licensed electrician and factor install cost into your total. If your breaker panel is already at capacity, factor in a panel upgrade.
What surface does it sit on?
A level concrete pad, engineered deck rated for filled spa weight, or a commercial spa pad. A filled spa can weigh 3,500 to 5,500 pounds at this size. If your deck was not built for a spa, talk to a contractor before ordering.
How does the chemical kit bonus work?
The $100 Spa Care Essentials kit is included automatically when this Elite Series spa ships. No coupon needed. 3-month maintenance supply.
How long from order to first soak?
Typically 3 to 6 weeks total: 2 to 4 weeks production and shipping, 5 to 10 days curbside delivery, plus the time to run your electrical and fill the tub. Have the pad and electrical ready before you place the order.
What is the ongoing maintenance?
Check sanitizer levels weekly, rinse filters monthly, drain and refill every 3 to 4 months depending on use. Ozone sanitation cuts chemical use vs chlorine-only setups.
What does the warranty cover?
Full manufacturer warranty from Luxury Spas USA. Shell, components, and plumbing are covered per the warranty certificate shipped with the unit. RecovAthlete processes warranty claims directly with the manufacturer on your behalf.
Can I install it indoors?
Yes, but ventilation and humidity management are on you. Indoor installs need a moisture-resistant room, floor drain, and HVAC that can handle the load. Most buyers install outdoors on a pad or covered patio for this reason.
RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence
At RecovAthlete, we’re here to support your recovery and performance goals—without overpaying. Our 120% Price Match Guarantee makes sure you always get the best deal. If you find a lower price, not only will we match it, we’ll beat it by adding 20% of the price difference back to your refund.
How It Works:
- 60-Day Window: If you find the same item at a lower price from an authorized competitor within 60 days of your purchase, we’ll match it.
- We Add 20%: Besides matching the price, we give you 20% of the difference back.
- Same Currency: Price comparisons must be in the same currency as your original purchase.
- MAP Policy Required: The competitor must be an authorized dealer of the product and follow a Minimum Advertised Price (MAP) policy set by the manufacturer.
Terms and Conditions:
- Eligible Products: Must be the same model, SKU, and from an authorized seller.
- Verifiable Prices: We compare total verifiable selling prices (excluding taxes), including shipping.
- Manual Review: Our team reviews all claims for validity and eligibility.
Exclusions:
- Used, refurbished, or secondary-market products
- Wholesale, contract, or below-cost pricing
- Marketplace sellers (Amazon, Walmart, Costco, etc.)
- Flash sales, closeouts, clearance, or limited-time promos
- Price matches can’t be combined with other RecovAthlete discounts or offers
Our Ethical Pricing Pledge
We don’t undercut manufacturers or sell below cost. We follow ethical pricing standards prioritizing fairness, brand integrity, and long-term trust.
How to Submit a Claim:
- Get Proof: A screenshot, ad, or live link showing the competitor's lower price.
- Send Details: Include your order number, the product name, and the competitor info.
- Submit via Contact Page: [RecovAthlete Contact Us]
- Processing: Allow up to 6 weeks for verification and refund processing.
With our 120% Price Match Guarantee, you can shop knowing you’ll never miss out on a better deal—because we’ll beat it.
Luxury Spas Infinity 5-person Elite Series Spa: Five-seat tub with 77 hydrotherapy jets, dual 2 HP pumps, and Bluetooth sound system.
The Infinity 5-Person Elite Series Spa seats five with two spacious lounge seats and three bucket seats. Seventy-seven adjustable stainless-steel hydromassage jets plus eight air bubble jets deliver layered massage, while dual 2 HP jet pumps let two people run high-pressure massage simultaneously without losing pressure. Includes premium Bluetooth sound system, color-changing LED mood lighting, two pop-up water fountains, full multi-layer foam insulation, and a UV-rated insulated cover. Hydrozone ozonator and water filtration come standard.
Authorized Luxury Spas dealer. RecovAthlete is an authorized dealer of Luxury Spas USA. Every unit ships factory-direct with full manufacturer warranty honored.
Important: check your power before you buy
The Infinity runs on a dedicated 240V 50-amp circuit (9,850W). It does not plug into a standard outlet. A licensed electrician is required. Factor electrical install into your total cost. It varies by panel distance and whether your breaker panel can support an added 50A circuit. Send us a photo of your breaker panel before you order if you are unsure. We will confirm in under 24 hours.
Included with this Elite Series spa
$100 Spa Care Essentials chemical kit. 3-month maintenance supply included at no extra cost. Designed to maintain water quality from day one. Bundled automatically when this spa ships.
Best for
Homes wanting a 5-person hydrotherapy spa with maximum jet count and dual pumps for simultaneous high-pressure massage. Backyards with 240V 50A service available or budget to install it. Buyers planning 5+ years of daily heavy use who want the upgraded Elite Series shell bonding and full foam insulation.
Not ideal for
Renters or apartments without 240V access. Budget-focused buyers fine with single-pump Studio Series performance (consider the Estes for a lower-amperage 5-person tub). Decks not rated for filled spa weight. Buyers needing same-week delivery. Lead time is typically 2 to 4 weeks.
Why RecovAthlete carries this
We stock hot tubs the same way we stock hyperbaric chambers and infrared saunas: the vendor has to hold up under daily home use, not look good in a showroom.
Luxury Spas runs Balboa control systems (the same OEM used by most US premium tub brands), titanium-grade heaters, and ozone sanitation out of the box. Elite Series adds dual pumps, upgraded shell bonding, full multi-layer foam insulation, and the Bluetooth sound system for buyers planning 5+ years of heavy use. The Infinity is the top-jet-count tub in the Elite Series 5-person range.
Who buys this
- Homeowners adding a 5-seat hydrotherapy spa to the backyard or covered patio
- Households with 2+ daily users wanting simultaneous high-pressure massage without pressure drop
- Aging athletes and weekend warriors using heat plus jets for post-training recovery
- Chronic pain and arthritis patients using heat therapy as prescribed by a physician
- Buyers replacing an older spa and upgrading to a current-generation Balboa control system
Features
- 5-person capacity with 2 spacious lounge seats and 3 bucket seats
- 77 hydrotherapy massage jets plus 8 air bubble jets
- Dual 2 HP jet pumps, 1 air bubble pump, 1 dedicated water filtration pump
- 2 pop-up water fountains
- Premium Bluetooth sound system
- 3 cushioned neck pillows
- Color-changing LED mood lighting
- 5.5 kW whisper-quiet heater
- Hydrozone ozonator plus advanced water filtration
- Energy-efficient multi-layer foam insulation
- UV-rated insulated spa cover and steps included
- Balboa operating system with digital smart-touch controls
Specs translated: what they mean for you
| Spec | What it means for you |
|---|---|
| 77 jets plus 8 air bubble jets | The highest jet count in the 5-person Luxury Spas lineup. Coverage to hit neck, back, shoulders, and leg zones per seat with layered air bubble massage on top. |
| Dual 2 HP jet pumps | Two people can run high-pressure massage at the same time without either losing pressure. Single-pump tubs cannot. |
| Dedicated filtration pump | Separate filtration pump runs continuously to keep water clean and sanitary while the spa is not in use. Jets and filtration are independent. |
| 5.5 kW heater | Whisper-quiet heater maintains 104F max with multi-layer foam insulation for lower heat loss vs polystyrene-only skirt designs. |
| Balboa control system | OEM industry-standard control pack. Replacement parts are stocked at hot tub service shops nationwide, not proprietary to one brand. |
| Hydrozone ozonator plus filter | Reduces how much chlorine or bromine you need to add. Less chemical smell and fewer fills. |
| 240V 50A circuit (9,850W) | Industry-standard for a dual-pump tub at this size. Plan on a licensed electrician. This is not a plug-and-play unit. |
| Cloud grey shell, 2 lounge plus open seating | Interior color shows water hue and is a styling choice. Seat layout decides who gets the lounge. Check with whoever will use it most. |
What ships with it
- Luxury Spas Infinity 5-person Elite Series Spa with 77-jet plus 8 air bubble jet configuration pre-installed
- UV-rated insulated spa cover
- 3 cushioned neck pillows
- Spa steps
- Balboa control pack, heater, hydrozone ozonator, and Bluetooth sound system, factory installed
- $100 Spa Care Essentials chemical kit (Elite Series bonus)
- Owner's manual and full manufacturer warranty certificate
Full specifications
| Seating capacity | 5 person |
| Massage jets | 77 hydrotherapy jets plus 8 air bubble jets |
| Pump | 2x 2 HP jet pumps (dual), 1 air bubble pump, 1 filtration pump |
| Heater | 5.5 kW whisper-quiet |
| Control system | Balboa |
| Sanitation | Hydrozone ozonator plus filter |
| Lighting | Color-changing LED mood lighting |
| Audio | Premium Bluetooth sound system |
| Water features | 2 pop-up water fountains |
| Insulation | Energy-efficient multi-layer foam insulation |
| Interior color | Cloud grey |
| Seating layout | 2 lounges plus 3 bucket seats |
| Exterior dimensions | 85 inch wide by 85 inch deep by 36 inch high |
| Interior dimensions | 80 inch wide by 80 inch deep by 28 inch high |
| Dry weight | 757 lbs |
| Power | 9,850W on 240V 50A dedicated circuit |
| Cover | UV-rated insulated, included |
| Freeze protection | Built-in |
| Series | Elite Series |
Documents
Shipping and delivery
Ships freight from the US warehouse. Lead time is typically 2 to 4 weeks to the dock plus 5 to 10 business days for curbside delivery. Curbside delivery is standard: the crate is dropped at the end of your driveway. White-glove placement to backyard or pad is available as a paid add-on. Ask for a quote based on access and ZIP. Final placement and electrical hookup is on the buyer. You will need a level concrete pad or engineered deck rated for filled spa weight plus a dedicated 240V 50A circuit from a licensed electrician. Delivery appointment confirmed 48 hours before arrival. Inspect the crate on delivery and note any damage on the bill of lading before signing.
Frequently asked questions
Do I need an electrician?
Yes. The Infinity runs on a dedicated 240V 50-amp circuit. It does not plug into a standard outlet. Plan on a licensed electrician and factor install cost into your total. If your breaker panel is already at capacity, factor in a panel upgrade.
What surface does it sit on?
A level concrete pad, engineered deck rated for filled spa weight, or a commercial spa pad. A filled spa can weigh 3,500 to 5,500 pounds at this size. If your deck was not built for a spa, talk to a contractor before ordering.
How does the chemical kit bonus work?
The $100 Spa Care Essentials kit is included automatically when this Elite Series spa ships. No coupon needed. 3-month maintenance supply.
How long from order to first soak?
Typically 3 to 6 weeks total: 2 to 4 weeks production and shipping, 5 to 10 days curbside delivery, plus the time to run your electrical and fill the tub. Have the pad and electrical ready before you place the order.
What is the ongoing maintenance?
Check sanitizer levels weekly, rinse filters monthly, drain and refill every 3 to 4 months depending on use. Ozone sanitation cuts chemical use vs chlorine-only setups.
What does the warranty cover?
Full manufacturer warranty from Luxury Spas USA. Shell, components, and plumbing are covered per the warranty certificate shipped with the unit. RecovAthlete processes warranty claims directly with the manufacturer on your behalf.
Can I install it indoors?
Yes, but ventilation and humidity management are on you. Indoor installs need a moisture-resistant room, floor drain, and HVAC that can handle the load. Most buyers install outdoors on a pad or covered patio for this reason.
Flexible Financing for Your Recovery Equipment
Whether you're buying for personal use or outfitting a gym, clinic, or medspa, we've partnered with trusted financing companies to give you flexible ways to pay. Apply in minutes. Get a decision fast. Pay over time.
RecovAthlete has no control over any financing decision. Approval is based on your creditworthiness and is solely the lender's decision.
Personal Financing
Pay Over Time with Affirm
Buying a hyperbaric chamber, Pilates reformer, or infrared sauna for personal use? Affirm lets you split the cost into manageable payments.
How It Works
1
Add equipment to your cart and select Affirm at checkout.
2
Provide a few details: name, phone number, date of birth.
3
Get a real-time decision. Most approvals happen in seconds.
4
Choose the payment plan that fits your budget. Your order ships.
Payment Options
Example: A $1,599 purchase might cost $145/mo over 12 months at 15% APR.
What You Should Know
No hidden fees. No origination fees, no prepayment penalties, and no late fees.
No credit score impact to apply. Soft check for prequalification. Monthly plans may involve a hard inquiry.
Pay it off early. No penalty. No extra charges. Close out your balance whenever you want.
Credit reporting. Affirm reports to Experian and TransUnion. On-time payments help. Late payments hurt.
Minimum purchase: $35.
U.S. shipping address required.
Affirm FAQs
What is Affirm?
A buy now, pay later lender that lets you split purchases into fixed payments with clear terms upfront.
How do I qualify?
You must be 18 or older and a U.S. resident. Affirm evaluates your credit profile and income to determine eligibility.
How fast is approval?
Most decisions come back in seconds. Occasionally it may take up to a few business days.
What are the interest rates?
Pay in 4 plans are always 0% interest. Monthly installment plans range from 0% to 36% APR. You'll see exact terms before you agree.
How do I make payments?
Through the Affirm app or at affirm.com. Affirm sends email and text reminders before each payment. You can also set up autopay.
Can I pay off my balance early?
Yes. No penalty, no extra charges.
Who do I contact for Affirm questions?
Visit affirm.com or reach out to their customer support team.
Commercial Financing
Financing for Businesses
Outfitting a gym, clinic, medspa, chiropractic office, or wellness studio? We work with four commercial financing partners so you can preserve cash flow and get the equipment your business needs now. Every partner has different strengths. We recommend applying with more than one to compare offers.
Equipment Financing
Apply with Brickhouse Capital
Brickhouse Capital
A private direct lender specializing in equipment financing since 2003. They make credit decisions in-house, which means faster approvals and more flexibility than a traditional bank.
Up to $250K with a one-page application, no financial statements
Larger amounts up to $1M+ with financials
Approval typically within 24 hours
Lease or equipment finance agreement (EFA) options
Tied to the business, not your personal credit report
Serves 25+ industries including health and wellness
Equipment Leasing
Apply with Reliant Capital
Reliant Capital
Provides equipment financing and leasing for medical, aesthetic, wellness, and other industries. Acts as both a direct lender and broker, giving them access to a wider range of credit options.
Up to $500K application-only (up to $5M with financials)
Finance agreements, leases, rental programs, and working capital
New or used equipment financing
3 to 24 month deferred payment options
2 to 4 hour credit approvals
Potential to deduct up to 80% of equipment financing on taxes
Lending Marketplace
Check Your Offers with Acorn Finance
Acorn Finance
A lending marketplace that connects you with 30+ lenders. Fill out one application and receive multiple personalized loan offers to compare side by side.
Loans from $1,000 up to $100,000
Terms up to 12 years (some lenders offer up to 20 years)
Prequalify in 60 seconds with no impact to your credit score
Compare offers from multiple lenders in one place
No early repayment penalties
Funds can arrive as soon as 1 business day after approval
Lender Marketplace
KWIPPED (APPROVE)
KWIPPED's APPROVE platform sends your application to a network of top equipment finance companies. Lenders compete to earn your business, which drives better rates and higher approval odds.
60-second application
Multiple lenders compete for your deal, up to 3 offers to compare
Financing terms from 12 to 60 months
Equipment financing ranges from roughly 5% to 25% equivalent APR
Minimum equipment value: $1,500
Businesses only (not available for personal/consumer use)
To get started with KWIPPED, reach out to us directly. We'll set up a custom application tailored to your specific equipment needs and order.
info@recovathlete.com (866) 861-6317 Contact Form
info@recovathlete.com (866) 861-6317 Contact Form
Luxury Spas Infinity 5-person Elite Series Spa: Five-seat tub with 77 hydrotherapy jets, dual 2 HP pumps, and Bluetooth sound system.
The Infinity 5-Person Elite Series Spa seats five with two spacious lounge seats and three bucket seats. Seventy-seven adjustable stainless-steel hydromassage jets plus eight air bubble jets deliver layered massage, while dual 2 HP jet pumps let two people run high-pressure massage simultaneously without losing pressure. Includes premium Bluetooth sound system, color-changing LED mood lighting, two pop-up water fountains, full multi-layer foam insulation, and a UV-rated insulated cover. Hydrozone ozonator and water filtration come standard.
Authorized Luxury Spas dealer. RecovAthlete is an authorized dealer of Luxury Spas USA. Every unit ships factory-direct with full manufacturer warranty honored.
Important: check your power before you buy
The Infinity runs on a dedicated 240V 50-amp circuit (9,850W). It does not plug into a standard outlet. A licensed electrician is required. Factor electrical install into your total cost. It varies by panel distance and whether your breaker panel can support an added 50A circuit. Send us a photo of your breaker panel before you order if you are unsure. We will confirm in under 24 hours.
Included with this Elite Series spa
$100 Spa Care Essentials chemical kit. 3-month maintenance supply included at no extra cost. Designed to maintain water quality from day one. Bundled automatically when this spa ships.
Best for
Homes wanting a 5-person hydrotherapy spa with maximum jet count and dual pumps for simultaneous high-pressure massage. Backyards with 240V 50A service available or budget to install it. Buyers planning 5+ years of daily heavy use who want the upgraded Elite Series shell bonding and full foam insulation.
Not ideal for
Renters or apartments without 240V access. Budget-focused buyers fine with single-pump Studio Series performance (consider the Estes for a lower-amperage 5-person tub). Decks not rated for filled spa weight. Buyers needing same-week delivery. Lead time is typically 2 to 4 weeks.
Why RecovAthlete carries this
We stock hot tubs the same way we stock hyperbaric chambers and infrared saunas: the vendor has to hold up under daily home use, not look good in a showroom.
Luxury Spas runs Balboa control systems (the same OEM used by most US premium tub brands), titanium-grade heaters, and ozone sanitation out of the box. Elite Series adds dual pumps, upgraded shell bonding, full multi-layer foam insulation, and the Bluetooth sound system for buyers planning 5+ years of heavy use. The Infinity is the top-jet-count tub in the Elite Series 5-person range.
Who buys this
- Homeowners adding a 5-seat hydrotherapy spa to the backyard or covered patio
- Households with 2+ daily users wanting simultaneous high-pressure massage without pressure drop
- Aging athletes and weekend warriors using heat plus jets for post-training recovery
- Chronic pain and arthritis patients using heat therapy as prescribed by a physician
- Buyers replacing an older spa and upgrading to a current-generation Balboa control system
Features
- 5-person capacity with 2 spacious lounge seats and 3 bucket seats
- 77 hydrotherapy massage jets plus 8 air bubble jets
- Dual 2 HP jet pumps, 1 air bubble pump, 1 dedicated water filtration pump
- 2 pop-up water fountains
- Premium Bluetooth sound system
- 3 cushioned neck pillows
- Color-changing LED mood lighting
- 5.5 kW whisper-quiet heater
- Hydrozone ozonator plus advanced water filtration
- Energy-efficient multi-layer foam insulation
- UV-rated insulated spa cover and steps included
- Balboa operating system with digital smart-touch controls
Specs translated: what they mean for you
| Spec | What it means for you |
|---|---|
| 77 jets plus 8 air bubble jets | The highest jet count in the 5-person Luxury Spas lineup. Coverage to hit neck, back, shoulders, and leg zones per seat with layered air bubble massage on top. |
| Dual 2 HP jet pumps | Two people can run high-pressure massage at the same time without either losing pressure. Single-pump tubs cannot. |
| Dedicated filtration pump | Separate filtration pump runs continuously to keep water clean and sanitary while the spa is not in use. Jets and filtration are independent. |
| 5.5 kW heater | Whisper-quiet heater maintains 104F max with multi-layer foam insulation for lower heat loss vs polystyrene-only skirt designs. |
| Balboa control system | OEM industry-standard control pack. Replacement parts are stocked at hot tub service shops nationwide, not proprietary to one brand. |
| Hydrozone ozonator plus filter | Reduces how much chlorine or bromine you need to add. Less chemical smell and fewer fills. |
| 240V 50A circuit (9,850W) | Industry-standard for a dual-pump tub at this size. Plan on a licensed electrician. This is not a plug-and-play unit. |
| Cloud grey shell, 2 lounge plus open seating | Interior color shows water hue and is a styling choice. Seat layout decides who gets the lounge. Check with whoever will use it most. |
What ships with it
- Luxury Spas Infinity 5-person Elite Series Spa with 77-jet plus 8 air bubble jet configuration pre-installed
- UV-rated insulated spa cover
- 3 cushioned neck pillows
- Spa steps
- Balboa control pack, heater, hydrozone ozonator, and Bluetooth sound system, factory installed
- $100 Spa Care Essentials chemical kit (Elite Series bonus)
- Owner's manual and full manufacturer warranty certificate
Full specifications
| Seating capacity | 5 person |
| Massage jets | 77 hydrotherapy jets plus 8 air bubble jets |
| Pump | 2x 2 HP jet pumps (dual), 1 air bubble pump, 1 filtration pump |
| Heater | 5.5 kW whisper-quiet |
| Control system | Balboa |
| Sanitation | Hydrozone ozonator plus filter |
| Lighting | Color-changing LED mood lighting |
| Audio | Premium Bluetooth sound system |
| Water features | 2 pop-up water fountains |
| Insulation | Energy-efficient multi-layer foam insulation |
| Interior color | Cloud grey |
| Seating layout | 2 lounges plus 3 bucket seats |
| Exterior dimensions | 85 inch wide by 85 inch deep by 36 inch high |
| Interior dimensions | 80 inch wide by 80 inch deep by 28 inch high |
| Dry weight | 757 lbs |
| Power | 9,850W on 240V 50A dedicated circuit |
| Cover | UV-rated insulated, included |
| Freeze protection | Built-in |
| Series | Elite Series |
Documents
Shipping and delivery
Ships freight from the US warehouse. Lead time is typically 2 to 4 weeks to the dock plus 5 to 10 business days for curbside delivery. Curbside delivery is standard: the crate is dropped at the end of your driveway. White-glove placement to backyard or pad is available as a paid add-on. Ask for a quote based on access and ZIP. Final placement and electrical hookup is on the buyer. You will need a level concrete pad or engineered deck rated for filled spa weight plus a dedicated 240V 50A circuit from a licensed electrician. Delivery appointment confirmed 48 hours before arrival. Inspect the crate on delivery and note any damage on the bill of lading before signing.
Frequently asked questions
Do I need an electrician?
Yes. The Infinity runs on a dedicated 240V 50-amp circuit. It does not plug into a standard outlet. Plan on a licensed electrician and factor install cost into your total. If your breaker panel is already at capacity, factor in a panel upgrade.
What surface does it sit on?
A level concrete pad, engineered deck rated for filled spa weight, or a commercial spa pad. A filled spa can weigh 3,500 to 5,500 pounds at this size. If your deck was not built for a spa, talk to a contractor before ordering.
How does the chemical kit bonus work?
The $100 Spa Care Essentials kit is included automatically when this Elite Series spa ships. No coupon needed. 3-month maintenance supply.
How long from order to first soak?
Typically 3 to 6 weeks total: 2 to 4 weeks production and shipping, 5 to 10 days curbside delivery, plus the time to run your electrical and fill the tub. Have the pad and electrical ready before you place the order.
What is the ongoing maintenance?
Check sanitizer levels weekly, rinse filters monthly, drain and refill every 3 to 4 months depending on use. Ozone sanitation cuts chemical use vs chlorine-only setups.
What does the warranty cover?
Full manufacturer warranty from Luxury Spas USA. Shell, components, and plumbing are covered per the warranty certificate shipped with the unit. RecovAthlete processes warranty claims directly with the manufacturer on your behalf.
Can I install it indoors?
Yes, but ventilation and humidity management are on you. Indoor installs need a moisture-resistant room, floor drain, and HVAC that can handle the load. Most buyers install outdoors on a pad or covered patio for this reason.
30 Day Return Policy
You can return any item purchased from Luxury Spas USA within 30 days of receipt if the item is brand new and uninstalled. The item should be in its new and original condition (including: packaging, manuals, accessories, original crate, etc.). Refunds will be processed within 3 business days from the time the return is received at our warehouse.
Due to the high risk of damage when shipped back to our location, you must package the product the same way you received it including any shrink wrap, tape and form. This will help prevent damages back to us. Damaged packages shipped back to us due to poor packaging may result in a restocking fee of up to 25%.
The customer must pay all costs related to the original shipping and return shipping charges even if shipping was free. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee, return shipping fee, and less a restocking fee of 15%.
DEFECTIVE PRODUCTS POLICY
Please open and inspect all items once they arrive. You have up to 30 days from the date of delivery to notify us of any broken or defective items. If you receive a broken or defective product please contact us at 1.866.220.7405. Defective or broken items will be replaced or repaired at no charge once we receive notification of the defect or damage. After 30 days, any broken or defective items will be covered under our standard warranty policy which can be found under our Terms and Conditions.
CANCELLATION POLICY
Orders can be cancelled within 48 hours if the order has not been shipped yet. Most orders are normally shipped out within 24 hours. If you cancel the order after the order has been shipped out , you will be charged the for the original and return shipping charges and any re-consignment fees imposed by the trucking company.
All orders that are canceled will be credited in the original form of payment used when the order was placed.
SALES TAX
Applicable sales tax will be charged on the total invoice amount for all orders delivered to VA. There will be no sales tax on charged on shipments delivered outside of VA.
DUTIES AND TAXES
Duties and taxes must be collected on all shipments being delivered to Canada. Duties and taxes are collected separately by a third party customs broker. If you do not choose your own broker, luxury.com will select one for you. Luxury Spas USA can provide you an estimate of the duties and taxes prior to purchase upon request.
Luxury Spas Infinity 5-person Elite Series Spa: Five-seat tub with 77 hydrotherapy jets, dual 2 HP pumps, and Bluetooth sound system.
The Infinity 5-Person Elite Series Spa seats five with two spacious lounge seats and three bucket seats. Seventy-seven adjustable stainless-steel hydromassage jets plus eight air bubble jets deliver layered massage, while dual 2 HP jet pumps let two people run high-pressure massage simultaneously without losing pressure. Includes premium Bluetooth sound system, color-changing LED mood lighting, two pop-up water fountains, full multi-layer foam insulation, and a UV-rated insulated cover. Hydrozone ozonator and water filtration come standard.
Authorized Luxury Spas dealer. RecovAthlete is an authorized dealer of Luxury Spas USA. Every unit ships factory-direct with full manufacturer warranty honored.
Important: check your power before you buy
The Infinity runs on a dedicated 240V 50-amp circuit (9,850W). It does not plug into a standard outlet. A licensed electrician is required. Factor electrical install into your total cost. It varies by panel distance and whether your breaker panel can support an added 50A circuit. Send us a photo of your breaker panel before you order if you are unsure. We will confirm in under 24 hours.
Included with this Elite Series spa
$100 Spa Care Essentials chemical kit. 3-month maintenance supply included at no extra cost. Designed to maintain water quality from day one. Bundled automatically when this spa ships.
Best for
Homes wanting a 5-person hydrotherapy spa with maximum jet count and dual pumps for simultaneous high-pressure massage. Backyards with 240V 50A service available or budget to install it. Buyers planning 5+ years of daily heavy use who want the upgraded Elite Series shell bonding and full foam insulation.
Not ideal for
Renters or apartments without 240V access. Budget-focused buyers fine with single-pump Studio Series performance (consider the Estes for a lower-amperage 5-person tub). Decks not rated for filled spa weight. Buyers needing same-week delivery. Lead time is typically 2 to 4 weeks.
Why RecovAthlete carries this
We stock hot tubs the same way we stock hyperbaric chambers and infrared saunas: the vendor has to hold up under daily home use, not look good in a showroom.
Luxury Spas runs Balboa control systems (the same OEM used by most US premium tub brands), titanium-grade heaters, and ozone sanitation out of the box. Elite Series adds dual pumps, upgraded shell bonding, full multi-layer foam insulation, and the Bluetooth sound system for buyers planning 5+ years of heavy use. The Infinity is the top-jet-count tub in the Elite Series 5-person range.
Who buys this
- Homeowners adding a 5-seat hydrotherapy spa to the backyard or covered patio
- Households with 2+ daily users wanting simultaneous high-pressure massage without pressure drop
- Aging athletes and weekend warriors using heat plus jets for post-training recovery
- Chronic pain and arthritis patients using heat therapy as prescribed by a physician
- Buyers replacing an older spa and upgrading to a current-generation Balboa control system
Features
- 5-person capacity with 2 spacious lounge seats and 3 bucket seats
- 77 hydrotherapy massage jets plus 8 air bubble jets
- Dual 2 HP jet pumps, 1 air bubble pump, 1 dedicated water filtration pump
- 2 pop-up water fountains
- Premium Bluetooth sound system
- 3 cushioned neck pillows
- Color-changing LED mood lighting
- 5.5 kW whisper-quiet heater
- Hydrozone ozonator plus advanced water filtration
- Energy-efficient multi-layer foam insulation
- UV-rated insulated spa cover and steps included
- Balboa operating system with digital smart-touch controls
Specs translated: what they mean for you
| Spec | What it means for you |
|---|---|
| 77 jets plus 8 air bubble jets | The highest jet count in the 5-person Luxury Spas lineup. Coverage to hit neck, back, shoulders, and leg zones per seat with layered air bubble massage on top. |
| Dual 2 HP jet pumps | Two people can run high-pressure massage at the same time without either losing pressure. Single-pump tubs cannot. |
| Dedicated filtration pump | Separate filtration pump runs continuously to keep water clean and sanitary while the spa is not in use. Jets and filtration are independent. |
| 5.5 kW heater | Whisper-quiet heater maintains 104F max with multi-layer foam insulation for lower heat loss vs polystyrene-only skirt designs. |
| Balboa control system | OEM industry-standard control pack. Replacement parts are stocked at hot tub service shops nationwide, not proprietary to one brand. |
| Hydrozone ozonator plus filter | Reduces how much chlorine or bromine you need to add. Less chemical smell and fewer fills. |
| 240V 50A circuit (9,850W) | Industry-standard for a dual-pump tub at this size. Plan on a licensed electrician. This is not a plug-and-play unit. |
| Cloud grey shell, 2 lounge plus open seating | Interior color shows water hue and is a styling choice. Seat layout decides who gets the lounge. Check with whoever will use it most. |
What ships with it
- Luxury Spas Infinity 5-person Elite Series Spa with 77-jet plus 8 air bubble jet configuration pre-installed
- UV-rated insulated spa cover
- 3 cushioned neck pillows
- Spa steps
- Balboa control pack, heater, hydrozone ozonator, and Bluetooth sound system, factory installed
- $100 Spa Care Essentials chemical kit (Elite Series bonus)
- Owner's manual and full manufacturer warranty certificate
Full specifications
| Seating capacity | 5 person |
| Massage jets | 77 hydrotherapy jets plus 8 air bubble jets |
| Pump | 2x 2 HP jet pumps (dual), 1 air bubble pump, 1 filtration pump |
| Heater | 5.5 kW whisper-quiet |
| Control system | Balboa |
| Sanitation | Hydrozone ozonator plus filter |
| Lighting | Color-changing LED mood lighting |
| Audio | Premium Bluetooth sound system |
| Water features | 2 pop-up water fountains |
| Insulation | Energy-efficient multi-layer foam insulation |
| Interior color | Cloud grey |
| Seating layout | 2 lounges plus 3 bucket seats |
| Exterior dimensions | 85 inch wide by 85 inch deep by 36 inch high |
| Interior dimensions | 80 inch wide by 80 inch deep by 28 inch high |
| Dry weight | 757 lbs |
| Power | 9,850W on 240V 50A dedicated circuit |
| Cover | UV-rated insulated, included |
| Freeze protection | Built-in |
| Series | Elite Series |
Documents
Shipping and delivery
Ships freight from the US warehouse. Lead time is typically 2 to 4 weeks to the dock plus 5 to 10 business days for curbside delivery. Curbside delivery is standard: the crate is dropped at the end of your driveway. White-glove placement to backyard or pad is available as a paid add-on. Ask for a quote based on access and ZIP. Final placement and electrical hookup is on the buyer. You will need a level concrete pad or engineered deck rated for filled spa weight plus a dedicated 240V 50A circuit from a licensed electrician. Delivery appointment confirmed 48 hours before arrival. Inspect the crate on delivery and note any damage on the bill of lading before signing.
Frequently asked questions
Do I need an electrician?
Yes. The Infinity runs on a dedicated 240V 50-amp circuit. It does not plug into a standard outlet. Plan on a licensed electrician and factor install cost into your total. If your breaker panel is already at capacity, factor in a panel upgrade.
What surface does it sit on?
A level concrete pad, engineered deck rated for filled spa weight, or a commercial spa pad. A filled spa can weigh 3,500 to 5,500 pounds at this size. If your deck was not built for a spa, talk to a contractor before ordering.
How does the chemical kit bonus work?
The $100 Spa Care Essentials kit is included automatically when this Elite Series spa ships. No coupon needed. 3-month maintenance supply.
How long from order to first soak?
Typically 3 to 6 weeks total: 2 to 4 weeks production and shipping, 5 to 10 days curbside delivery, plus the time to run your electrical and fill the tub. Have the pad and electrical ready before you place the order.
What is the ongoing maintenance?
Check sanitizer levels weekly, rinse filters monthly, drain and refill every 3 to 4 months depending on use. Ozone sanitation cuts chemical use vs chlorine-only setups.
What does the warranty cover?
Full manufacturer warranty from Luxury Spas USA. Shell, components, and plumbing are covered per the warranty certificate shipped with the unit. RecovAthlete processes warranty claims directly with the manufacturer on your behalf.
Can I install it indoors?
Yes, but ventilation and humidity management are on you. Indoor installs need a moisture-resistant room, floor drain, and HVAC that can handle the load. Most buyers install outdoors on a pad or covered patio for this reason.
Luxury Spas USA Warranty Overview
-
Applicability: Covers all Luxury Spas USA branded hot tubs bought directly from Luxury Spas USA Ltd and its authorized dealers. This certificate of warranty is non-transferable.
-
Shell Warranty (10 years):
- Protection against water loss due to structural failure for 10 years.
- 5-year guarantee for acrylic shell surface against water loss from material defects like cracks and delamination.
- Includes all necessary parts and labor for repairs.
-
Electrical Equipment and Plumbing (2 years):
- Guarantees pumps, heater, and control system against malfunctions from material and workmanship flaws for 2 years.
- Only parts covered for repairs, labor costs excluded.
- Warranty does not cover water leaks from pump and plumbing unions.
-
Other Spa Components (2 years):
- Guarantees components such as LED lights, fuses, and jet inserts against malfunctions from material and workmanship defects.
- Covers parts required for repairs; does not include labor expenses.
-
Spa Cover Warranty:
- Guarantees the spa cover against material defects for 30 days from delivery.
-
Warranty Terms:
- Valid for the initial purchaser at the initial installation address.
- Does not cover shipping costs for parts and charges for repairs from non-authorized centers.
- Written consent from Luxury Spas USA needed for any reimbursable repairs.
- Luxury Spas USA decides on the fault's nature and may replace the spa if deemed necessary, with the customer bearing installation costs.
-
Performance:
- Faults must be reported within 10 business days.
- Telephone diagnosis followed by a technician visit if needed.
- Charges for the technician visit apply if the issue is not manufacturing-related or covered by the warranty.
-
Additional Warranties (30 days):
- Cover, steps, light bulbs, headrests, skirt, and filter free of defects in workmanship or materials.
- One-year guarantee for other factory-installed components like LED light system, stereo, and jets.
-
Exclusions:
- Warranty void in cases of alteration, neglect, misuse, abuse, or damage from external causes.
- Does not cover items added or installed after sale, nor does it cover access to components.
- Commercial use completely voids warranty coverage.
- Headrest pillow damage after delivery not covered; pillows should be removed when not in use.
-
Service Requirements:
- Original invoice or sales receipt needed for warranty service.
- Guarantee service can be refused without proper documentation.
-
Disclaimers:
- Liability limited to the law's specifics, excluding indirect damages from defects.
- Maximum liability is the original purchase price.
- Coverage duration fixed and non-extendable. These terms apply equally to all services by Luxury Spas USA and its representatives.
Prior to filing a warranty claim, please contact our technical support department at 866.220.7405 to troubleshoot the issue over the phone. Once a technician determines that a repair or replacement is necessary, they will coordinate the response accordingly.
For warranty claims, please complete and detach the warranty registration card below and send it along with a valid sales receipt to the warranty claims department address below. You can also contact our warranty claim department at warranty@sunraysaunas.com.
Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. Improper use or installation or damage resulting from acts of nature is not covered under the spa warranty. No other warranties expressed or implied shall be in effect in lieu of the 10-2-2 warranty listed on the warranty certificate ( and explained above)and no responsibility is assumed for present or future damage due to misuse.
LUXURY SPAS USA
Attn: Claims Department
2501 Glen Center Street
Richmond, VA, 23233
Let customers speak for us
Have Questions? Talk to Our Equipment Team.
We respond within 2 hours.
US & Canada shipping. Financing available.
Recently viewed products
- Choosing a selection results in a full page refresh.