LeisureCraft CT Georgian Cabin Sauna with Changeroom (CTC88CW)

RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence

At RecovAthlete, we are dedicated to supporting your health and fitness journey, and ensuring you receive the best value for your purchases. Our 120% Price Match Guarantee reflects this commitment, providing you with unmatched assurance.

How Our 120% Price Match Guarantee Works:

1. 60-Day Window: If you find an identical item advertised at a lower price by a competitor within 60 days of your purchase, we will match it.
2. Beyond Matching: We don't just match the lower price; we also give you an additional 20% of the competitor's price.
3. Currency Consistency: The comparison must be in the same currency as your original purchase for fairness.

Detailed Terms and Conditions:

• Product Eligibility: This guarantee applies to identical products (same manufacturer, model, features, and SKU Style Number) and from authorized dealers.
• Price Verification: We base our comparison on the total verifiable selling price, excluding taxes. Shipping and handling are considered, especially when RecovAthlete offers free shipping.
• Fairness in Comparison: Our team ensures each price match claim is valid and fair.

Exclusions to Note:

• Secondary Market and Used Items: Excludes prices from secondary sellers, and used or refurbished items.
• Non-Public Offers: Excludes wholesale, dealer, contract, and below-wholesale cost pricing.
• Special Sales Events: Excludes pricing from sales, flash sales, promotions, closeouts, and clearance events.
• Combination with Other Offers: Cannot be combined with other RecovAthlete offers, discounts, or promotions.

Our Ethical Pricing Pledge: We commit to never selling products below cost, ensuring quality and fairness.

Submitting Your Price Match Claim:

• Gather Evidence: Collect the competitor's advertisement or written quote.
• Provide Details: Include your contact information, order number, and product specifics.
• Claim Process: Submit your claim via our Contact Us page: RecovAthlete Contact Us.

Patience with Processing: Please allow up to six weeks for refund processing. Our 120% Price Match Guarantee is our promise to you that shopping at RecovAthlete means always getting the best value.

Dundalk Warranty and Return Policies

Important Notice: Before proceeding, kindly review our Delivery, Unloading, and Change of Address Policy, alongside our Shipping Terms. Any additional costs incurred will be the responsibility of the customer. Adherence to these policies is crucial as any Third Party charges arising from non-compliance will be borne by the buyer.

Warranty for Tiki Bars: Dundalk LeisureCraft Inc. provides a five-year warranty for our Tiki Bars, covering material and workmanship defects under normal residential use from the date of purchase by the original consumer. This warranty excludes natural weather impacts, regular wear and tear, and maintenance requirements detailed in the assembly manual. Misuse, negligence, and any resulting injuries or damages are not covered under this warranty. Note that this is a parts-only warranty; labor and service costs are not included.

Natural Palm Thatch Warranty: The Natural Palm Thatch comes with a one-year warranty.

Canadian Timber Collection & Dundalk Units: Our Canadian Timber Collection saunas come with a three-year warranty from the date of purchase, covering defects in materials and workmanship under normal residential use. This excludes regular wear and tear, weather effects, and maintenance tasks such as tightening bands and cleaning, as outlined in the sauna assembly manual. The warranty does not cover misuse, negligence, and any related injuries or damages. This is a parts-only warranty, not covering labor and service costs.

Order Changes & Returns Policy:

Order Cancellation:

• Orders can be cancelled without penalty within 14 days of placing the order.
• A $65 cancellation fee applies after 14 days.
• Orders cannot be cancelled within 7 days of the shipping date.
• For Canadian Timber Collection products, there is a 24-hour cancellation window with a $65 fee.

Order Changes:

• Changes can be made without penalty within 14 days of order placement.
• A $65 fee applies for changes made after 14 days.
• No changes allowed within 7 days of the ship date.
• A $250 fee for address changes after the product has shipped.
• For Canadian Timber Collection products, a 24-hour window for changes is allowed with a $65 fee.

Returns:

• If a return is necessary:
  • Customer covers the 3% payment processor fees
  • Customer covers shipping costs to the factory.
  • Customer covers the shipping cost incurred which was incurred while transporting the freight to their destination
  • Returns must be in original packaging and condition.
  • Leisurecraft will inspect and determine the refund amount.

Customer Responsibilities:

• If the crate arrives damaged, accept it, document the damage, note it on the Bill of Lading, and contact us immediately.
• Refusal of delivery incurs a 15% restocking fee and all rerouting costs.

Order Errors: We acknowledge the possibility of errors on our part. In such cases, change or cancellation fees will be waived.

For any changes, cancellations, or queries, please contact us via LiveChat, email, or phone. We appreciate your business and aim to accommodate your needs efficiently. Please review your order confirmation carefully to avoid any issues after 14 days.

Dundalk Warranty and Return Policies

Important Notice: Before proceeding, kindly review our Delivery, Unloading, and Change of Address Policy, alongside our Shipping Terms. Any additional costs incurred will be the responsibility of the customer. Adherence to these policies is crucial as any Third Party charges arising from non-compliance will be borne by the buyer.

Warranty for Tiki Bars: Dundalk LeisureCraft Inc. provides a five-year warranty for our Tiki Bars, covering material and workmanship defects under normal residential use from the date of purchase by the original consumer. This warranty excludes natural weather impacts, regular wear and tear, and maintenance requirements detailed in the assembly manual. Misuse, negligence, and any resulting injuries or damages are not covered under this warranty. Note that this is a parts-only warranty; labor and service costs are not included.

Natural Palm Thatch Warranty: The Natural Palm Thatch comes with a one-year warranty.

Canadian Timber Collection & Dundalk Units: Our Canadian Timber Collection saunas come with a three-year warranty from the date of purchase, covering defects in materials and workmanship under normal residential use. This excludes regular wear and tear, weather effects, and maintenance tasks such as tightening bands and cleaning, as outlined in the sauna assembly manual. The warranty does not cover misuse, negligence, and any related injuries or damages. This is a parts-only warranty, not covering labor and service costs.

Order Changes & Returns Policy:

Order Cancellation:

• Orders can be cancelled without penalty within 14 days of placing the order.
• A $65 cancellation fee applies after 14 days.
• Orders cannot be cancelled within 7 days of the shipping date.
• For Canadian Timber Collection products, there is a 24-hour cancellation window with a $65 fee.

Order Changes:

• Changes can be made without penalty within 14 days of order placement.
• A $65 fee applies for changes made after 14 days.
• No changes allowed within 7 days of the ship date.
• A $250 fee for address changes after the product has shipped.
• For Canadian Timber Collection products, a 24-hour window for changes is allowed with a $65 fee.

Returns:

• If a return is necessary:
  • Customer covers the 3% payment processor fees
  • Customer covers shipping costs to the factory.
  • Customer covers the shipping cost incurred which was incurred while transporting the freight to their destination
  • Returns must be in original packaging and condition.
  • Leisurecraft will inspect and determine the refund amount.

Customer Responsibilities:

• If the crate arrives damaged, accept it, document the damage, note it on the Bill of Lading, and contact us immediately.
• Refusal of delivery incurs a 15% restocking fee and all rerouting costs.

Order Errors: We acknowledge the possibility of errors on our part. In such cases, change or cancellation fees will be waived.

For any changes, cancellations, or queries, please contact us via LiveChat, email, or phone. We appreciate your business and aim to accommodate your needs efficiently. Please review your order confirmation carefully to avoid any issues after 14 days.