Biomat Shipping

RecovAthlete is an authorized BioMat dealer. All BioMat and Richway & Fuji Bio orders (BioMat, BioBelt, Amethyst Pillow, Quantum Energy Pad/Comforter, Alkal-Life, Rejuvena) ship direct from the manufacturer under the shipping terms below.

United States

Detail Info
Standard shipping cost Free, contiguous US
Standard transit time 7-14 business days
Carrier UPS, signature required on delivery
Tracking Emailed once the carrier assigns a tracking number
Expedited option ~5 business days, additional cost. Call 866-861-6317 for a rush quote.

Most orders arrive faster than the 7-14 day window above.

Canada

Detail Info
Standard shipping cost Free
Standard transit time 7-14 business days
Carrier DHL, signature required on delivery

International orders

Shipping outside the US and Canada is available on a case-by-case basis. Call 866-861-6317 or email support@recovathlete.com for a rate and timeline before ordering.

Damaged, missing, or incorrect items

Keep all original packaging and contact us within 7 business days of delivery if your order arrives damaged, incomplete, or wrong. Have your order number ready. We file the carrier claim on your behalf.

Questions before you order

Call 866-861-6317 or email support@recovathlete.com. We'll confirm delivery timing for your zip code before you buy.