Summit to Sea Shipping

Return Policy

At Summit to Sea, we are confident in the quality and ergonomics of our products, which is why we offer an unconditional return policy. If for any reason you decide to return your product within 15 days from the delivery date, simply contact the Summit to Sea reseller from whom you purchased the product, and they will gladly refund the purchase price of the chamber (minus original shipping charges).

Refund Conditions:

  • A full refund will be issued as long as the chamber is received in its original condition as delivered to you.
  • If the chamber is returned damaged, dirty, or missing components, there will be a charge to restore it to its original condition.
  • The customer is responsible for the cost of shipping the product back to Summit to Sea.

Shipping Information

Normal / Ground Shipping

  • Most small (non-freight) items are processed within 24 hours during the Monday-Friday business week and are shipped from the distribution warehouse within 48-72 hours via 3-7 business day ground delivery service (unless an alternate lead-time is noted on the product page).
  • Orders placed over the weekend will be processed first thing Monday morning.
  • We will attempt to notify you via email and provide a tracking number when your product(s) ship.

Freight Shipping

  • Heavy items (over 150 lbs), bulk-freight, palletized truck items, and custom-fabricated, made-to-order items may have longer shipping lead times.
  • Customers will be notified when truck-freight items are ready for shipment.
  • If you do not have a loading dock, be sure to select lift-gate as your delivery option when purchasing an overland-freight truck item.

Free Shipping on Prime Products

  • We offer Free Shipping on thousands of Prime Product orders to U.S. addresses (lower 48 states).
  • Free Shipping does not include inside delivery, setup, or debris removal.

Flat Rate Shipping

  • We offer $9.00 Flat Rate Shipping on all Non-Prime product orders to U.S. addresses (lower 48 states).

Freight Charges for Oversized Items

  • Large, bulky, oversized, palletized, and heavy-weight items may incur additional shipping, handling, and freight charges.
  • Additional freight charges are displayed when possible in the additional freight field beside the product ID and in the shopping cart prior to checkout.
  • Some additional freight charges depend on other factors (e.g., whether you have a loading dock) and will be billed separately after we obtain a freight quote.

International Shipping

  • For international shipping quotes, email our Quotes Team at info@recovathlete.com with the product ID, description, and delivery address.
  • Hawaii, Alaska, Puerto Rico & Guam Orders: These orders incur additional shipping surcharges. Guam and Puerto Rico are considered international destinations for shipping, delivery, and payment purposes.
  • For quotes on shipping to these locations, please contact our Quotes Team at info@recovathlete.com