Maya Bath Warranty

At Maya Bath, we are dedicated to providing high-quality, durable products designed to last. Our warranty coverage includes:

Standard Warranty

• 10-Year Structural Warranty
  Covers manufacturer defects such as peeling, fading, delaminating, or cracking. Applies to the following components:

  • Acrylic panels
  • Shower pan
  • Ceiling

• 3-Year Parts Warranty
  Covers all steam shower parts against defects.

We maintain a full inventory of replacement parts at our US-based warehouse and arrange spare parts delivery as needed.

What’s Not Covered

• Normal wear and tear
• Damage from accidents, misuse, or neglect
• Damage caused by natural disasters or external factors (e.g., water, fire, extreme weather)
• Labor and shipping costs for installation or repair

Claim Process

To file a warranty claim, contact our customer service team at support@mayabath.com and provide the following:

• Proof of purchase (receipt or order number)
• A detailed description of the issue
• Photos or videos of the defect (if applicable)

Once your claim is reviewed, we will coordinate the necessary replacement.

Lifetime Warranty Upgrade

For $499, you can upgrade to a Lifetime Warranty for extended protection and peace of mind. This warranty:

• Offers lifetime coverage for your Maya Bath product
• Is transferable to future owners, adding value to your investment

Need Assistance?

If you have questions about your warranty or need help, contact our customer service team at support@mayabath.com. We're here to ensure your experience with Maya Bath products remains exceptional.