Shipping Policy
At Infinity Massage Chairs, our dedication to excellence extends beyond our products to our shipping services. Located amidst the picturesque landscapes of New Hampshire's coast, we are deeply rooted in promoting health and wellness. Our success is fueled by a management team boasting over 60 years of combined experience in product design, manufacturing, and supply chain logistics. Every aspect of our operation, from product inception to market release, is meticulously overseen by our executive team. Additionally, our 100+ member strong quality control team ensures that each product meets our high standards of excellence (fun fact: our employees are required to receive at least two massages weekly!).
Delivery Process
We are committed to providing efficient and stress-free shipping across the United States. Infinity Massage Chairs operates from multiple distribution centers strategically located nationwide to facilitate seamless delivery to your doorstep.
How Delivery Works
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Standard Curbside Delivery: Complimentary standard curbside delivery is included with every chair purchase. With this option, the carrier will deliver your chair just outside your home, ensuring convenience and ease.
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White Glove Delivery: For an additional cost, we offer white glove delivery service, which includes inside delivery and assembly in the room of your choice (up to two flights of stairs). This premium service ensures that your chair is delivered and set up exactly where you want it, saving you time and effort.
Expected Delivery Timeframes
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Standard Shipping: Opting for our free standard shipping option guarantees delivery within 2 to 3 weeks from the date of your order.
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White Glove Delivery: If you choose our white glove delivery service, which includes delivery and assembly in the room of your choice, please expect delivery within 4 to 6 weeks. This extended timeframe accounts for the comprehensive nature of white glove assembly, ensuring meticulous setup to your satisfaction.
At Infinity Massage Chairs, we are committed to delivering not just products, but exceptional experiences. Should you have any further inquiries regarding our shipping process, feel free to reach out to our dedicated customer service team.
