For issues during or after delivery, or for returns on the product, please call the BODYFRIEND Support Team toll free at 855-200-3524, or email the Support Team at service@bodyfriend.com. The BODYFRIEND Support Team is available Monday through Friday from 8:00 a.m. to 7:00 p.m. Pacific Standard Time (“PST”).
Be sure to keep all original packaging for returns, refunds and/or damaged items.
Shipping Methods
Shipping within the Continental United States
In addition to the shipping fees for the third-party carrier, YOU ARE RESPONSIBLE FOR ALL DUTIES, TAXES AND FEES to ship the product from the BODYFRIEND warehouse to YOUR desired location.
Shipping Outside the Continental United States
Delivery Service
BODYFRIEND’s delivery service includes delivery and assembly of the product. To ensure smooth delivery and assembly of the product, please abide by the following delivery policies: