Seca Return

What is the return policy?

Additionally to the legal right of withdrawal which you can find in our GTC, seca offers a 30 day easy return process for all products ordered online*. 
* excluding seca mBCA 554 (Order code ONIHMIUTNN, ONIHMINTNN), secaTRU, seca mBCA 514, seca mBCA 525 and personalized/individualized products.
 
Items returned to seca should be done so within 30 days of receipt, and should meet the following criteria:
  • Goods must be returned as sold i.e. in the original packaging and in resalable condition.
  • Any free gifts or other additional bundled items delivered with the products must also be returned.
 
Please note you must organize the return of the items at your expense unless the item is faulty or incorrect due to an error by seca. In this instance your item will either be collected or postage will be refunded. This is at the decision of seca and cannot be requested.
 
If you would like to return an item please contact the seca customer service: 
(800) 542-7322 Monday thru Friday 7:00 AM – 4:00 PST.