As an authorized reseller of Scandia Manufacturing products, RecovAthlete guarantees your purchase against defects in materials and workmanship under normal residential use.
Warranty Periods
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Standard Products: See your product manual for exact dates (starts on purchase date).
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Ultra Sauna Heaters:
- 10-year limited shell warranty (years 2–10)
- 1-year parts & electrical components warranty
Coverage
- Defects in materials or workmanship when installed and used per Scandia’s instructions.
- Repairs or replacements with genuine Scandia parts.
Exclusions
We do not cover:
- Misuse, neglect, or improper installation.
- Modifications or repairs by unauthorized parties.
- Normal wear (e.g., oxidation, light scratches).
- Damage from fire, flood, pests, power surges.
- Removal, reinstallation, or shipping costs—unless we authorize them.
Your Responsibilities
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Proof of Purchase: Keep your receipt or order email.
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Product Registration: (Optional) Register at recovathlete.com/register within 30 days.
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Qualified Installation: Use a certified electrician or installer.
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Claim Info: Serial number, purchase date, photos, and defect details.
How to Claim
- Contact us within 30 days of defect discovery:
- Provide proof of purchase and defect details.
- If needed, ship the item back in its original packaging.
- We’ll repair, replace, or refund at our discretion.
Shipping
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To Us: You cover return shipping unless we authorize otherwise.
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Back to You: We cover approved warranty shipping in the continental U.S.
Legal Limits
- Warranty is non-transferable, for the original purchaser only.
- Implied warranties (merchantability or fitness) run only as long as this express warranty.
- We’re not liable for incidental or consequential damages (where allowed by law).
- You may have other rights under state or federal law (e.g., Magnuson-Moss Act).