sauna life warranty

Limited Lifetime Warranty Coverage:

  • Sauna Life extends this Limited Warranty solely to the original retail consumer purchaser of any Sauna Life sauna purchased from one of its authorized resellers.
  • Sauna Life warrants that the Sauna Life sauna shall be free from defects in workmanship under normal conditions of use and service for the lifetime of the sauna for residential applications after delivery to the original retail purchaser.
  • Warranty is limited to making good any factory assembled component deemed defective in workmanship by Sauna Life.
  • Exclusions: Normal material wear, natural weathering of lumber, installation or delivery of components, and applies only to the original retail purchaser.

Warranty Performance:

  • Repair or replacement of defective part at Sauna Life's option.
  • Substitution of part or component of equivalent value, either new or factory reconditioned.
  • Repair or replacement assumes the remaining portion of the original product's warranty.
  • Return authorization required for warranty service, prepaid freight to Sauna Life for repair, and shipping back to original purchaser.
  • Prior contact with Sauna Life required for packaging, shipping instructions, and return authorization.
  • Labor charges, removal, installation, or replacement of sauna or its components not covered.
  • Exclusions: Normal wear and tear, cosmetic issues, changes due to natural aging and weathering, sauna heaters, and added components.

Acts Invalidating Warranty:

  • Warranty void if subjected to alteration, misuse, abuse, commercial use, or unauthorized repairs.
  • Alteration includes deviation from original assembly instructions, component change, or addition of non-approved devices contributing to failure or unsafe operation.
  • Use in application not designed for voids warranty.
  • Exclusions: Damage from operation above safe sauna temperatures, added components, harsh chemicals, product movement, and acts of God.

Disclaimers:

  • Except as expressly provided, Sauna Life makes no other representation or warranty, expressly disclaims any implied or statutory warranties.
  • Not liable for loss of use, incidental or consequential costs, expenses, or damage.
  • Rights may vary from state to state.
  • Sauna Life or its representatives not liable for injury or damage, even if caused by negligence.
  • No authority to alter or change warranties, orally or in writing, by distributor, salesperson, dealer, retailer, or other representative of Sauna Life.