Newtownne Warranty

Warranty Policy – Newtowne Hyperbaric Chambers

Newtowne Hyperbarics warrants your hyperbaric chamber to be free from defects in material and workmanship for a period of two (2) years from the original date of purchase.

If a defect is discovered during this period, Newtowne will, at its discretion:

  • Repair the product using new or refurbished components, or
  • Replace the product if repair is not possible.

This warranty applies only to defects in manufacturing and workmanship discovered during normal use, as recommended by the manufacturer.

What’s Covered

  • Defects in materials or workmanship during normal use
  • Repair or replacement of defective parts, as determined by Newtowne Hyperbarics

What’s Not Covered

  • Normal wear and tear
  • Loss or theft
  • Damage from misuse, abuse, or improper operation
  • Unauthorized modifications or disassembly
  • Improper storage or handling
  • Damage from lightning, fire, flooding, or other natural disasters
  • Shipping costs to and from the repair facility

Extended Warranty Option

You may purchase an additional 1, 2, or 3-year extended warranty at any time during the initial two-year coverage period.

Shipping Responsibility

The customer is responsible for the cost of shipping the product to and from the repair facility for any warranty-related service.

How to File a Warranty Claim

To start a claim, contact us with:

  • Your original order number
  • A detailed description of the issue
  • Photos or video (if applicable)

We will review your case and issue return instructions if the claim qualifies.

By installing or using your hyperbaric chamber, you agree to the terms of this warranty. This policy is subject to change without notice.

Questions?
Email: support@[yourdomain].com
Phone: [your phone number]