Cascade Warranty

Cascade Fitness Warranty Policy (USA)

We stand behind every Cascade Fitness product sold through RecovAthlete. Your equipment is backed by a comprehensive warranty program to ensure long-term confidence in your purchase.

✅ General Warranty Coverage

Component Warranty Period
Frame Lifetime
Parts 5 Years
Wearables 2 Years
Electronics 2 Years
Labor 1 Year

Wearables include items like belts, pedals, grips, and other high-friction parts.

🛠️ Product-Specific Coverage

The following models are covered under this policy:

  • Climber Cross Crawl
  • CMX Group Exercise Bikes (CMXPro, CMXPro Power, Compass)
  • Air Bike Unlimited / Air Bike Unlimited Mag
  • Raptor Functional Trainer
  • Ultra Runner and Ultra Runner Plus Treadmills
  • Cascade Rowers & Air Rower Mag

All models follow the general coverage listed above. Electronics coverage applies only to models that include electronic components.

📝 Warranty Claim Process

  1. Keep Proof of Purchase: Warranty is valid only for the original purchaser and is non-transferable.
  2. Register Your Product: Complete warranty registration within 30 days of purchase.
  3. Submit a Claim: Visit the Cascade Health & Fitness website to complete the Warranty Claim Form or call their support team at 1-425-402-4062.

ℹ️ Additional Details

  • Cascade Health & Fitness emphasizes customer satisfaction. If you have an issue, you're encouraged to reach out directly.
  • The 2-year warranty on wearables and electronics exceeds many competitors who only offer 1-year coverage.